Beach

Reviews of Kipara Tropical Rainforest Retreat

3 out of 5
Kipara Tropical Rainforest Retreat
2614 Shute Harboour Road, PO Box 562, Jubilee Pocket, QLD

Reviews

8.6

Excellent

Rating 10 - Excellent. 146 out of 333 reviews" "
Rating 8 - Good. 134 out of 333 reviews" "
Rating 6 - Okay. 38 out of 333 reviews" "
Rating 4 - Poor. 13 out of 333 reviews" "
Rating 2 - Terrible. 2 out of 333 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Kyle

Liked: Property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Melanie on Apr 10, 2024
Hi Kyle, Thank you for your fabulous review! We are thrilled to know you enjoyed your stay at Kipara Retreat & really hope to see you again in the future. Take care

8/10 Good

Marzia

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Perfect for a short stay. Surrounded by an amazing nature good facilities, small room With all basics .
Stayed 1 night in Mar 2024
Response from Melanie on Mar 14, 2024
Hi Marzia! Thank you for your kind review & wish you all the best with the rest of your travels. Hopefully we will see you again in the future. Regards, Melanie

10/10 Excellent

Jaylah

Traveled with partner
Liked: Amenities
Was amazing stay facilities were great not far drive from Airlie
Stayed 2 nights in Mar 2024
Response from Melanie on Mar 3, 2024
Thank you Jaylah, for your amazing review. We hope to host you again in the future! Take care.

8/10 Good

Okhee

Stayed 2 nights in Jan 2024
Response from Melanie on Apr 3, 2024
Thank you for staying with us & we hope to host you again.

10/10 Excellent

Carol

Traveled with partner
Liked: Cleanliness, property conditions & facilities
We had a great stay. Staff was wonderful, welcoming and friendly- great dining suggestions. Easy to get around. Room was clean. AC worked perfectly.
Stayed 3 nights in Dec 2023
Response from Kipara Team on Dec 28, 2023
Dear CarolThank you for your kind review! We appreciate your feedback and are thrilled to hear about your positive experience. We look forward to hosting you again. Thank you

10/10 Excellent

Thomas

Stayed 4 nights in Nov 2023
Response from Melanie on Feb 3, 2024
Thank you for staying with us and we appreciate your review. Hope to see you again at Kipara!

10/10 Excellent

Lemeki

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location was just amazing, quiet and love the rooms. Just incredible.
Stayed 1 night in Nov 2023
Response from Kipara Team on Dec 28, 2023
Dear Thank you for your kind review! We appreciate your feedback and are thrilled to hear about your positive experience. We look forward to hosting you again. Thank you

10/10 Excellent

Summa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Would highly recommend Kipara for a quiet & friendly place to stay, surrounded by nature.
Stayed 6 nights in Oct 2023
Response from Team at Kipara on Nov 1, 2023
Dear SummaThank you for your kind review! We appreciate your feedback. We look forward to hosting you again. Thank you

10/10 Excellent

Terence

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great friendly and helpful hosts
Stayed 2 nights in Oct 2023
Response from Team at Kipara on Nov 1, 2023
Dear TerenceThank you for your kind review! We appreciate your feedback and are thrilled to hear about your positive experience. If you have any further feedback or need assistance, please feel free to reach out. We are here to help and look forward to hosting you again. Thank you

8/10 Good

Tasnim

Liked: Cleanliness, property conditions & facilities
Response from Team at Kipara on Nov 2, 2023
Dear Tasnim,Thank you for your kind rating! We look forward to hosting you again. Thank you

10/10 Excellent

Ozzy

Liked: Cleanliness, room comfort
Lovely place to stay and the staff and reception are very knowledgeable and easy to talk to. Very nice place
Stayed 3 nights in Oct 2023
Response from Team at Kipara on Nov 1, 2023
Dear OzzyThank you for your kind review! We appreciate your feedback and are thrilled to hear about your positive experience. If you have any further feedback or need assistance, please feel free to reach out. We are here to help and look forward to hosting you again. Thank you

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Convenient
Stayed 1 night in Oct 2023
Response from Team at Kipara on Nov 2, 2023
Hi ChrisThanks for your positive review.we look forward to hosting you again in the future.Thank You Kipara Team

10/10 Excellent

Samantha

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
For the price this was a great property, not far from town and had what we needed
Stayed 3 nights in Sep 2023
Response from Team at Kipara on Nov 1, 2023
Dear Samantha,Thank you for your kind review! We appreciate your feedback.We look forward to hosting you again. Enjoy your Travels Thank you

10/10 Excellent

Clair

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely place. The room was a little small but immaculate. Sarah was welcoming and extremely helpful even with the booking of tours and advice about the local area. Thank you very much
Stayed 3 nights in Sep 2023
Response from Team at Kipara on Nov 1, 2023
Dear ClairThank you for your kind review! We are thrilled to hear about your positive experience of the tour we booked for you also. We look forward to hosting you again. Thank you

6/10 Okay

Verified traveler

Uncomfortable rusty old chairs stacked together as there was no room for them at the table at the end of the bed. Lifted up the pillow on the bed and it was smothered in ants. Grabbed the other pillow and it had blood stains on the pillow case. Insect spray was provided so sprayed ants but the second night woke with more ants. Surroundings outside very pretty amongst the trees and table and chairs outside provided a relaxing space to eat that inside didn’t provide.
Stayed 2 nights in Sep 2023

10/10 Excellent

Carly

Liked: Cleanliness, property conditions & facilities
Was so impressed! Thank you
Stayed 3 nights in Sep 2023
Response from Team at Kipara on Nov 1, 2023
Dear Carly,Thank you for your kind review! We look forward to hosting you again. Thank you

8/10 Good

Janet

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Was ok
Stayed 2 nights in Sep 2023
Response from Team at Kipara on Sep 21, 2023
Thank you Janet!

10/10 Excellent

Bernadine

Stayed 7 nights in Sep 2023
Response from Team at Kipara on Nov 2, 2023
Thanks for staying with Kipara Retreat.We look forward to Hosting you again in the near future. Thanks

10/10 Excellent

Claire

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Clean and modern amenities and rooms. Would highly recommend for future travel!
Stayed 1 night in Sep 2023
Response from Team at Kipara on Nov 1, 2023
Dear Claire,Thank you for your kind review! We appreciate your feedback and thank you for recommending us. We look forward to hosting you again. Thank you

8/10 Good

Stephen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Rooms very sparingly furnished. Could do with bedside lights. Curtains do not provide good privacy.
Stayed 7 nights in Jul 2023
Response from Team at Kipara on Sep 8, 2023
Hello Stephen,Thank you for your feedback, greatly appreciated.Hope to host you again in the future.

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay in Airlie Beach! Very clean unit, nothing to complain about. You can’t go wrong staying here.
Stayed 2 nights in Jul 2023
Response from Kasia on Aug 8, 2023
Dear Lisa,Thank you for your valuable feedback. We are thrilled to hear you've enjoyed your stay with us!

8/10 Good

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was new and clean and very comfortable
Stayed 3 nights in Jul 2023
Response from Kasia on Aug 8, 2023
Hello David,Thank you kindly for your review. We're very pleased to hear you've enjoyed your stay and we hope to host you again in the future.

8/10 Good

Cassandra

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Thoroughly enjoyed our stay.
Stayed 3 nights in Jul 2023
Response from Kasia on Aug 8, 2023
Hello Cassandra,Thank you for your review.

8/10 Good

STEVEN

Liked: Cleanliness, amenities, property conditions & facilities
Nice place but quite remote and taxi service is ordinary so walked nearly 20kms for the day. Good for the price though
Stayed 2 nights in Jul 2023
Response from Kasia on Aug 8, 2023
Hello Steven,Thank you for your feedback and your honest review. We are located out of town, there is a public bus that runs every 20 minutes and only takes 5 minutes to get to the town's centre. We hope to host you again in the future.

10/10 Excellent

Wendy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Got a small but extremely clean and comfortable renovated room which we loved! The communal kitchen was clean and well equipped. A bit outside of the hustle of Airlie Beach so a car is required. Staff was friendly and helpful, perfect communication. Would recommend to everyone!
Stayed 1 night in May 2023
Response from Kasia on Aug 8, 2023
Dear WendyThank you for your kind review! We appreciate your feedback and are thrilled to hear about your positive experience. If you have any further feedback or need assistance, please feel free to reach out. We are here to help and look forward to hosting you again. Thank you

6/10 Okay

Trevor

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Francis, Fernandina Beach

Traveled with family
Liked: Cleanliness, property conditions & facilities
Desk helpful with area things to do. The location was clise to towns for shopping and dining!
Stayed 2 nights in Mar 2023
Response from Laurence on Apr 29, 2023
Thank you for your great review, we are so happy you enjoyed your stay with us!Kind regardsThe Kipara Team

10/10 Excellent

Adrian

Liked: Cleanliness, property conditions & facilities
Love Staying at Kipara and their new rooms are great. Best value for money in the whitsundays!
Stayed 2 nights in Mar 2023
Response from Laurence on Apr 29, 2023
Thank you for your fantastic review Adrian, we are so happy you enjoyed your stay with us and we hope to see you in the future!Kind regards The Kipara Team

10/10 Excellent

Kirsty

Liked: Cleanliness, amenities, property conditions & facilities
Was in the newer rooms, clean and tidy and quiet
Stayed 2 nights in Feb 2023
Response from Kasia on Aug 8, 2023
Hello Kristy,Thank you kindly for your review and we are very happy to hear you've enjoyed your stay with us.

8/10 Good

Nikola

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2023
Response from Kasia on Aug 8, 2023
Thank you for your review Nikola and we hope you've enjoyed your stay with us.

10/10 Excellent

Deborah

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful property you do need a car even thou it’s only 5 mins away as it is hilly so unless your really fit you can’t walk to the main stretch and beach, we stayed in the new cabin which was wonderful
Stayed 2 nights in Feb 2023
Response from Laurence on Feb 10, 2023
Thank you for your fantastic review, Deborah, we are so glad you enjoyed your stay with us! :)Kind regards The Kipara team

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
This was really good value for money as a single traveller I didn't really want to stay in a hostel and here I got a single room for a really great price, including air con, fridge and private bathroom, good wifi, and tv. The only downside is it is a 30min walk into town but there is a bus stop just a 3min walk away and they come very regularly, the bus drivers are super friendly too. Actually everyone in Airlie beach is super friendly, I would definitely come back.
Stayed 5 nights in Jan 2023
Response from Laurence on Feb 7, 2023
Thank you for your awesome review Michelle! We are so glad you enjoyed your stay with us :)Cheers The team at Kipara

10/10 Excellent

Mrs Jackie

Liked: Cleanliness, amenities, property conditions & facilities
Response from Kasia on Aug 8, 2023
Thank you for your review Jackie, we hope you have you stay with us again in the future.

10/10 Excellent

Sharon

Liked: Cleanliness
The reception staff were wonderful, friendly and helpful. Sarah assisted us and really made a special difference to our stay. Sarah went above and beyond, thank you Sarah🙏
Response from Laurence on Jan 19, 2023
Thank you for your fantastic review Sharon, we are so glad you enjoyed your stay with us :)Kind regards The Kipara Team

8/10 Good

Kathy

Liked: Cleanliness, room comfort
Stayed 4 nights in Dec 2022
Response from Laurence on Jan 5, 2023
Thank you for your great review Kathy, we hope to see again in the future! :)Kind regards The Kipara Team

8/10 Good

Ross

Liked: Cleanliness, property conditions & facilities
Private & handy to everything. But hot water ran out
Response from Jess on Dec 10, 2022
Hi Ross,Thank you for your review, our apologies you ran out of hot water though :(We are happy to hear you enjoyed your stay with us.Regards,Jess Mackie Management

2/10 Terrible

simon

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
not a retreat and not a resort low budget dirty and uninviting Stayed 10 nights and from the first day was not happy with the accommodation, old outdated and dirty. There was no free wireless internet (no internet at all), a dirty greasy BBQ and nothing that resembled a camp kitchen. Pool area was not very inviting and the so called gardens were unkept and messy with palm fronds, leave litter and obstacles everywhere. For the 10 days i was there i was not offered or had access to fresh towels, bedding, toilet paper, or linen. room cleaning or service was not at all available. The beds were old uncomfortable and small and resembled a bed you would find in a prison. The Kitchenette was old dirty rusty and unhygienic. The bathroom and shower mouldy and dirty. I do not recommend this accommodation to my worst enemy and I think the accommodation at the boarding kennels were my dog stayed while I was on holiday is far better than this.
Stayed 10 nights in Sep 2022
Response from Jess on Oct 9, 2022
Hi Simon,Thank you for your review & feedback.I would also like to apologise that your stay didn’t meet your expectations. Here at Kipara we are a budget accommodation centre, however, this should not take away from your enjoyment of our property. We are undergoing some major renovations here at the property and hope this has not impacted on your stay with us. Unfortunately, we cannot change the age of some of our older accommodation although we are in the process of introducing new accommodation and tidying up our older accommodation. Regarding the gardens, as you can see we have many palm tree's, we clean up the yards every morning and the pool, however within a small time frame palm fronds can keep falling throughout the day. Regarding your housekeeping, my apologies. I wish you had come to see us earlier within your stay with us and approached us with any concerns you had and if you required any refreshments. We are here to help, I'm sorry that you didn't come in and see us at the Reception area with your worries.With this in mind I hope that you will give us another chance to make a future stay with us more memorable.Regards,Jess MackieManagement

10/10 Excellent

Heather

Liked: Cleanliness, room comfort
Had a lovely 5 days, our cabin was great. The park was being renovated but still had a good stay nice quiet retreat 😊
Stayed 5 nights in Aug 2022
Response from Jess on Sep 9, 2022
Hi Heather, Thank you so much for your review, we greatly appreciate your understanding with the refurbishment and trying to not impact the daily operations.Kind Regards,Jess Mackie Management

10/10 Excellent

Peter

Liked: Cleanliness, amenities
Its great, best we found, tried a few
Stayed 3 nights in Aug 2022
Response from Jess on Sep 1, 2022
Hi Peter,Thank you for your review, I'm so happy to hear you enjoyed your stay with us. I hope the wind wasn't too bad when you were here and you were able to enjoy the gorgeous Whitsundays.Kind regards,Jess Mackie Management

8/10 Good

leonie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff easily accessable to all areas of airlie beach and shute harbour. Supermsrket close by and tavern for meals.
Stayed 5 nights in Aug 2022
Response from Laurence on Aug 26, 2022
Thank you for your fantastic review Leonie, we're glad you enjoyed your stay with us. Kind regardsThe Kipara team

8/10 Good

Emma

Traveled with family
Liked: Cleanliness
Had everything we needed for our short stay. Parts of the cabin were a little worn particularly in bathroom. Well priced.
Stayed 2 nights in Jun 2022
Response from Jess on Aug 7, 2022
Hi Emma, Thank you for your review, our cabins are in need of some work. Keep on the lookout when new cabins arrive towards the end of the year. Hope you enjoyed your time in the Whitsundays :) Jess Mackie | Management

8/10 Good

Carole

Liked: Cleanliness
The accommodation is fairly basic but the price is very good for this expensive area. I only stayed one night and that was fine. The wifi kept dropping out but the shower was terrific, like standing under a warm waterfall. I can forgive a lot if the shower is that good. I’d stay there again for one night, but not for any longer.
Stayed 1 night in May 2022
Response from Jess on May 7, 2022
Hi Carole, Thank you for your review. I'll have a look at the wifi to see the issues with it and take onboard. Hope to see you next time you visit the Whitsunday Region. Regards, Jess Mackie Manager

10/10 Excellent

Jill

Liked: Cleanliness, room comfort
Stayed 5 nights in Mar 2022
Response from Jess on May 7, 2022
Hi Jill, Thank you for your review, I'm happy you enjoyed with us at Kipara. Hope you have a lovely weekend. Regards, Jess Mackie (Management)

10/10 Excellent

Lachlan

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice little self contained cabin with all the ammenities you need for either a short or long stay.
Stayed 1 night in Jan 2022
Response from Jess on Jan 28, 2022
Hi Lachlan, Thank you for your review. I'm glad you enjoyed your stay with us :) Hope to see you next time you visit Airlie Beach. Regards, Jess Mackie (Manager)

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, room comfort
Pleasant stay
A great place to stay and it's reasonably priced. Nice and quiet. Supermarket and tavern is around the corner. Only a short drive to main town (Airlie).
Stayed 4 nights in Nov 2021

6/10 Okay

Tina

Disliked: Cleanliness
Great location and scenery
Stayed 5 nights in Nov 2021

10/10 Excellent

Kanishk

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2021

8/10 Good

Verified traveler

Liked: Cleanliness
Cheap & clean enough.
Comfortable enough for the price (stayed in the double room). Wall isn't sound proof, can hear the tv from room next door. Was clean, except for the fact that I found a bra on the floor....parking was hard because they're fully booked. Good enough for a stopover.
Stayed 1 night in Sep 2021

10/10 Excellent

Heather

Liked: Cleanliness, room comfort
The motel room was lovely, very clean lovey staff . In walking distance to tavern for a meal would definitely stay there again
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
not the Tasma hall but a clean room and shower good bed and split unit aircon
Stayed 1 night in Aug 2021