Ratings based on 953 Verified Reviews

4.2 out of 5
91% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
2 out of 5
Recommended
for Everyone
by A verified traveler

Facilities fine but clientele rough

Posted Apr 30, 2017
Got in very late and received first floor room which was a mistake. Too close to main lobby and lots of noise even at 1am. Had neighbor that must have been on a drug bindge because at 1:30 someone came in room (friend, not staff) and started screaming at them being on a drug bindge and using more F bombs than I have ever heard in my life. I didn't call security only for fear there was such anger they would take it out on me as my room was their only neighbor. I turned up AC unit which was loud enough it drowned out noise and I slept. The next morning their alarm clock was going off for 45min starting at 9:30. I don't think it was section 8 housing but there were a few rough people lingering outside when I arrived at 12am to check in. Could have just been a bad night. Breakfast included but very average.
Comment from Hotel Management
May 3, 2017 by LQ Customer Care, Hotel Management
Dear Valued Guest, Candid feedback of your recent stay is appreciated. Although our hotel facilities worked for your stay, we are extremely sorry for the external noise and disturbance you experienced during your stay. This is not the kind of experience we want our guests to have, and will be discussing this with hotel management, and all of our staff, on handling of these types of disturbances. We do hope to have you as a guest again in the future. Sincerely, B Ames, LQ Customer Care
4 out of 5
Recommended
for Everyone
by A verified traveler from PA

Near airport. Good location

Posted Apr 22, 2017
Only one night but all was as expected. Breakfast was fine. Would stay again
Comment from Hotel Management
Apr 24, 2017 by LQ Customer Care, Hotel Management
Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us and hope your next stay is just around the corner!
4 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Holiday haven

Posted Apr 15, 2017
Location: Location excellent. 2 minutes from airport! Near LIE and Sunrise highway. Dinner nearby.
Enjoyed the facilities, breakfast good. The room was clean and bed very comfortable. Everything worked! other hotels there is always something not working. No USA Today. They stopped providing newspapers.
Comment from Hotel Management
Apr 16, 2017 by LQ Customer Care, Hotel Management
When a guest takes the time to write, we are especially grateful. Thank you for your kind words. We are pleased to hear that you had an enjoyable stay. At La Quinta Inn & Suites, we constantly strive daily to ensure that all of our guests are well taken care of. We hope to see you back real soon. Respectfully, LQ Customer Care
5 out of 5
Recommended
for Everyone
by A verified traveler from L

Easy

Posted Apr 13, 2017
Everything just seemed simple, everything wonderful; no complaints
Comment from Hotel Management
Apr 14, 2017 by LQ Customer Care , Hotel Management
Thank you for the wonderful review! Please come see us again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Elon, NC

Posted Apr 11, 2017
Convenient, clean, free breakfast, computers/printers available.
Comment from Hotel Management
Apr 14, 2017 by LQ Customer Care , Hotel Management
Thank you for the top notch review! We appreciate you taking the time to convey your feedback. Please come visit us again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta, ga

Friendly, helpful staff!

Posted Apr 7, 2017
The rooms are spacious and quiet. The staff provided transportation to the airport as well.
Comment from Hotel Management
Apr 14, 2017 by LQ Customer Care, Hotel Management
Thank you for choosing to stay with us and we are glad to hear that your stay with us was a success! We look forward to welcoming you back to the hotel in the near future. Respectfully, LQ Customer Care
5 out of 5
Recommended
for Everyone
by A verified traveler from Cape Cod, MA

Gorgeous hotel close to reunion location

Posted Apr 7, 2017
Pros: Low price, tastefully appointed and landscaped; free breakfast; adequate parking.
Cons: Nothing; don't change.
Location: Easy to reach and within easy traveling distance of the two restaurants we dined at with family and friends.
My wife & I have stayed at La Quinta Inns before, but this one far exceeded our expectations. We arrived @ 2PM and were allowed to check in early and go to our room for a much needed nap as we had been traveling since 7:30 AM. The room was large and comfortable and the king-sized bed was just what we needed to recharge our energy. After our reunion and dinner with family, we returned to our room and had a good night's sleep. The next morning we took advantage of the free breakfast in the lobby and stayed in our room until about 11:30 AM watching the news on TV. Check out was just as effortless as check in.
Comment from Hotel Management
Apr 14, 2017 by LQ Customer Care, Hotel Management
When a guest takes the time to write, we are especially grateful. Thank you for your kind words. We are pleased to hear that you had an enjoyable stay. At La Quinta Inn & Suites, we constantly strive daily to ensure that all of our guests are well taken care of, and we never tire of hearing when we succeed. We hope to see you back real soon. Respectfully, LQ Customer Care
4 out of 5
Recommended
for Everyone
by A verified traveler from Spartanburg SC

Excellent clean friendly hotel

Posted Apr 7, 2017
Personell friendly. Helped me find room better for my handicapped requirements. Hotel quiet. Convenient to my visit.
Comment from Hotel Management
Apr 14, 2017 by LQ Customer Care, Hotel Management
Thank you for your wonderful review! Our staff goes above and beyond for our valued guests and they really appreciate your kind words. We will continue to work hard to earn your business and we want you to know that your continuing support means a great deal to us! Respectfully, LQ Customer Care
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Mar 31, 2017
Pros: he staff was very friendly and courteous. The rooms were clean and neat.
Cons: The mattress could have been more firm. It seemed a little older and also I noticed a crumpled air mattress in the hallway that was there my entire s
Location: Not a whole lot to do right near the hotel, but it is close to all the major highways and there is a lot to do on Long Island.
The hotel was nice, we have stayed here before. We were just in town overnight visiting family.
Comment from Hotel Management
Apr 14, 2017 by LQ Customer Care, Hotel Management
Thank you so much for taking the time to give us feedback on our property. We appreciate your positive remarks regarding your stay. We work very hard to deliver a superior level of service and are glad your stay was comfortable. We look forward to seeing you again real soon! Respectfully, LQ Customer Care
1 out of 5
by A verified traveler

Will never go back

Posted Mar 25, 2017
Housekeeping stupidity cost me $1500 because something of obvious value was thrown away instead of given to Lost&found
Comment from Hotel Management
Apr 14, 2017 by LQ Customer Care, Hotel Management
Thank you for your review and for staying at La Quinta Inns and Suites. While an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. We continually try to do our very best for all of our guests. Please contact the general manager to discuss further. I hope that you will consider giving us another opportunity. Sincerely, LQ Customer Care