Ratings based on 403 Verified Reviews

4.0 out of 5
77% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from g

Garden city hotel

Posted Feb 14, 2017
Very nice place, but sneaky fees. Nice room. Good room service. They add tax to price, plus service, plus delivery charge. Final price on both room and room service and breakfast is 40% higher than quoted. Plus they leave space for extra tip.
4 out of 5
Recommended
for Everyone
by A verified traveler

very nice option

Posted Jan 18, 2017
if you are traveling to NY and dont want to stay in the city this is a great option the hotel is nice and the train station accross the street will take you into the city
Comment from Hotel Management
Jan 21, 2017 by Amy, Reservations Supervisor, Hotel Management
Thank you for your review!, We work hard to make our guests happy and appreciate your feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler from virginia

Great weekend getaway

Posted Jan 12, 2017
Pros: Location, food, employees. Everything
Location: Roosevelt field is close by, as is anabsolutely huge dsw. Jones beach, great food, New York. Lots of things to do
We went up there to celebrate our anniversary and it was excellent all around from the staff to the restaurant. We had done the same thing five years ago and have great memories of that vacation and were pleasantly surprised that nothing had changed with the food or service.
Comment from Hotel Management
Jan 14, 2017 by Amy, Reservations Supervisor, Hotel Management
Thanks for staying with us once again. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel in walking distance of quaint town

Posted Jan 11, 2017
Very pleasant and accommodating staff. I would definitely stay again. Train across the street makes for easy ride in to Manhattan
Comment from Hotel Management
Jan 14, 2017 by Amy, Reservations Supervisor, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 10, 2017
very very nice staff. was there during snowstorm - they were so accommodating.
Comment from Hotel Management
Jan 14, 2017 by Amy, Reservations Supervisor, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from Brooklyn NY

Fabulous night at the Arden City Hotel.

Posted Dec 26, 2016
Pros: Everything !
Cons: There could be some festive decorations in the guest rooms during the holiday season.
Location: There are great restaurants within walking distance. One of the biggest malls in the country for shopping. Jump on the LIRR for a short trip to NYC.
We booked a room for Christmas Eve. The hotel was decorated beautifully, everyone we encountered were happy and helpful. The room was great, beds comfortable, every amenity you could want. We went to the Polo bar for a Christmas drink. Once again everywhere beautifully decorated and festive. There was live entertainment and a wonderful welcoming atmosphere. It was crowded but we easily found a table and were very comfortable and we had a great time. We ordered room service the next morning that was delicious. AnI'd like to say that everyone we encountered (the guys who park the car, the front desk people, the porters and the waitresses in the bar) even though they were at work over the Christmas holiday, they were so pleasant and happy and welcoming. It was such a pleasure to stay here. They treat you like royalty ! We had a fabulous stay at the Garden City Hotel. Next time we will stay more than just one night !
Comment from Hotel Management
Jan 14, 2017 by Amy, Reservations Supervisor, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your raving review! We will pass along your accolades to all the departments that helped you enjoy your stay!
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel

Posted Dec 18, 2016
The hotel is absolutely stunning. The staff is friendly and accommodating.
Comment from Hotel Management
Jan 14, 2017 by Amy, Reservations Supervisor, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Great hotel and restaurant

Posted Dec 12, 2016
Excellent hotel, friendly staff, large clean rooms, great food and reasonably priced. Stayed overnight for a birthday and enjoyed Sunday brunch. Their brunch is one of the best we have enjoyed. Highly recommend this hotel to all.
Comment from Hotel Management
Jan 14, 2017 by Amy, Reservations Supervisor, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
by A verified traveler

Posted Nov 26, 2016 on Hotels
Comment from Hotel Management
Jan 14, 2017 by General Manager, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your Five Star feedback!
5 out of 5
by A verified traveler

Clean , awesome staff

Posted Nov 15, 2016 on Hotels
Every one was very friendly.
Comment from Hotel Management
Jan 14, 2017 by General Manager, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!