Ratings based on 60 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
100% of guests recommend
4.3 Room cleanliness
4.5 Service & staff
4.2 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Wedding reception

Posted Sep 4, 2016
Nice hotel lovely staff rooms very nice just needs a little update
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 16, 2016 on Hotels
5 out of 5
by A verified traveler

A great inn

Posted Jun 13, 2016 on Hotels
Had a great time, staff friendly and helpful, food very good.
4 out of 5
by A verified traveler from essex

beautiful setting

Posted Jun 1, 2016
Lovely hotel, could do with a bit of decorating though. Good and staff were lovely.
5 out of 5
by A verified traveler from Essex

Posted May 12, 2016
Pleasant surroundings; friendly and helpful staff.
5 out of 5
by rosalind from Gillingham

Asleepover in an Inn.

Posted Apr 21, 2016 on Hotels
Staff were friendly and helpful food was good. Room was pleasant with character. Two light bulbs were not working on main top light, but there were plenty of other sources of light . There was not much of a view, but that didn't matter because we were only stopping for the night.
4 out of 5
by Paul from Teesside

Instant response. Well done.

Posted Jan 29, 2016 on Hotels
Five night stay. Really comfortable and friendly staff. There was problems with the heating and we were given fan heater's. Fine but freezing day. Everyone put them on and electric tripped out. Hence heating totally failed. Heyho it happens. Can't fault response same day two new boilers fitted. Then nice and warm Log fires in lounges really good. Better than pretend TV fires in an IPSWICH hotel. Yes. Would deffo go back. Cracking value now heating fixed.
4 out of 5
by Christine from Sydney

Large room

Posted Oct 25, 2015 on Hotels
The room was large and comfortable but the Wifi was a little temperamental. The staff were friendly and helpful. Breakfast was average.
5 out of 5
by Dawn from Lofer Austria

A relaxing stay with friends

Posted Oct 11, 2015 on Hotels
This Hotel was very traditional in appearance the rooms were comfortable but the bathrooms need updating which is being done in the near future we were told. the rooms were clean, Breakfast was great plenty of choice. The bar meal was also very nice, The Staff were very friendly too. Great value for the money would recommend this Hotel to everyone.
4 out of 5
by A verified traveler

Good location

Posted Sep 3, 2015
Pros: A lot of character and good breakfasts.
Cons: The evening meals are typical pub grub.
Long Melford is a good location with plenty to see and do in the area. There are a number of good restaurants and pubs in the village. The hotel has a lot of character and so such modern comforts as double glazing are not available therefore there is some traffic noise in rooms facing the road, it is quieter at night time.