Ratings based on 43 Verified Reviews

2.7 out of 5
39% of guests recommend
3.1 Room cleanliness
2.9 Service & staff
3.1 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from longview, texas

Disgusting and rude

Posted Aug 23, 2017
Roaches all in room and employee very rude. I had to leave at 2 am cause I could not sleep thinking roaches would be on me
Comment from Hotel Management
Aug 26, 2017 by GM, Hotel Management
Thankyou for participating in our online survery, we have shared your issue with the team and we will make sure that no other guests face isssues which you faced. Moreover we have licensed pest control company providing service every month. GM ABVI LONGVIEW
2 out of 5
by Shawn

Posted Jul 31, 2017 on Hotels
The sheets were stained, pillows were very worn out. Had to ask each night for towels since we there was three of us. They aren't nice at the counter.
Comment from Hotel Management
Aug 3, 2017 by TEAM ABVI LONGVIEW, Hotel Management
Thankyou for participating in our online survey. Issues you faced during your stay have been share with the housekeeping and front desk team,hope on your next stay they get a chance to show you the changes incorporated for guest satisfaction.. GM ABVI LONGVIEW
2 out of 5
by A verified traveler

Frustrating stay

Posted Jul 29, 2017 on Hotels
I was charged more than what I booked the room for and was charged an early check in fee that if never been charged for before. Clerk was bout very plesant and i will not be using that facility again. The room smelled stale, the mattress cover was dirty and the fitted sheet had holes in it.
Comment from Hotel Management
Aug 4, 2017 by TEAM ABVI LONGVIEW, Hotel Management
Thankyou for participating in our online survey. There is a early checkin fee and you have a option to change the room if you are not satisfied with your room. GM ABVI LONGVIEW
5 out of 5
Recommended
for Everyone
by A verified traveler

Best kept secret in Longview

Posted Mar 28, 2017
I frequently travel to Longview to visit family and friends. I was pleasantly surprised when I found this hotel on Expedia. I have stayed there twice now and plan to again on future trips. The facility has been recently updated. The staff was very helpful in matching me to a room that met my physical needs. I have recommended to friends and will continue to do so.
Comment from Hotel Management
Mar 28, 2017 by GM -ABVI LONGVIEW, Hotel Management
Thankyou for lettting us know that you thoroughly enjoyed your stay at our property . we work towards satisfaction to each and every guest. we are in process of upgrading and you will see the changes every time you are here. Moreover our staffs are highly trained to be helpful courteous and flexible according to guest needs. we hope to see you here on each and every visit at longview.
4 out of 5
Recommended
for Everyone
by A verified traveler

More watchable channels needed

Posted Feb 14, 2017
Pros: room was very clean and comfortable and relaxing. The owner called the room after i checked in to make sure everything worked properly.
Cons: TV Channels
Location: Hey its Longview. Its very limited for things to do.
This was a great place to stay and ill be staying there again. The only issue I had was although they have over 100 channels on the TV only 10-20 were truly watchable unless you speak fluent spanish. They should have a vending machine for the late night hungries. other than that it was a GREAT PLACE!!!
Comment from Hotel Management
Feb 15, 2017 by RICK , Hotel Management
Thankyou so much for your honest and positive response, we are happy to hear that you had a comfortable and relaxing stay at our property. Moeover happy to hear the compliment about our service and cleanliness. we are under process of uprgrading our channel plan and you should see it soon. hope to see you at our property at each and every visit to longview. GM ABVI-LONGVIEW
5 out of 5
by A verified traveler

Posted Jan 3, 2017 on Hotels
Check in was fast, friendly staff, my only concern was the roaches in the restroom. We saw several crawling around the shower and the sink and the door.
Comment from Hotel Management
Jan 8, 2017 by General Manager, Hotel Management
Thankyou so much for participating in our online survery
1 out of 5
by Anthony

Posted Dec 31, 2016 on Hotels
Comment from Hotel Management
Jan 3, 2017 by General Manager, Hotel Management
Thank you for participating in our online survey
4 out of 5
by A verified traveler

Posted Dec 6, 2016 on Hotels
Comment from Hotel Management
Dec 14, 2016 by General Manager, Hotel Management
Thankyou for letting us know that you had a comfortable and pleasant stay at our property. we the team at ABVI LONGVIEW appreciate your positive feedback GM ABVI LONGVIEW
5 out of 5
by A verified traveler from tyler

always the best and convenient personable

Posted Nov 13, 2016 on Hotels
we love the owners...they always work with us and make us feel right at home
Comment from Hotel Management
Nov 16, 2016 by General Manager, Hotel Management
Thankyou for your positive feedback, we are so glad to hear that we were able to make your stay at our property pleasant and comfortable. we look forward to see you back at our property on you every visit to longview. customer satisfaction is our main objective.feedback like yours strive us in delivering the guest service at the top most level. GM ABVI-LONGVIEW
5 out of 5
by A verified traveler

Posted Nov 11, 2016 on Hotels
Comment from Hotel Management
Nov 16, 2016 by General Manager, Hotel Management
Thankyou for participating in our online survey and we the team at abvi longview appreciate your positive feedback and look forward to see you soon at our property. Thanks GM ABVI -LONGVIEW