Ratings based on 226 Verified Reviews

2.9 out of 5
52% of guests recommend
3.1 Room cleanliness
3.4 Service & staff
3.1 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Nice hotel, convenient for what we were doing

Posted Mar 21, 2017
Room and staff was great, air conditioner was loud, but the room was comfortable!
Comment from Hotel Management
Mar 26, 2017 by n, Hotel Management
Thank you so much for staying with us. We appreciate your business, and we look forward in having you back real soon.
1 out of 5
by A verified traveler from C

Don't waste your money

Posted Mar 8, 2017
I honestly felt that we would get sick if we stayed, so we left for another hotel across the street that was excellent. Worst hotel I have ever (nearly) stayed at!
Comment from Hotel Management
Mar 11, 2017 by Neal Patel, Hotel Management
Dear unhappy customer, We do apologize that you did not enjoy your stay with us. We only want what's best for our customers. If you would consider giving us another chance in making this right, we would greatly appreciate it.
2 out of 5
by A verified traveler

Posted Feb 26, 2017
Not as nice as the photos, toilet wouldn't flush, instant coffee in lobby, no extra coffee for the room, denied late check out but not full or even close.
Comment from Hotel Management
Feb 28, 2017 by Neal Patel, Hotel Management
Dear unhappy customer, We do apologize for any inconvenience you encountered. Thanks for taking the time to mention areas that needs improvement. We look forward in having you back.
2 out of 5
by A verified traveler from Oakland,CA

Not far from Airport

Posted Feb 19, 2017
Carpet was dirty and dusty like it had not been cleaned in forever. Room was non-smoking and had the heaviest cigarette odor upon entering. Was offered to switch rooms but the second one smelled of mildew. Would never consider going back!!!
Comment from Hotel Management
Feb 21, 2017 by Neal Patel, Hotel Management
Dear unhappy customer, We apologize that you did not enjoy your stay with us. However, your issues and concerns have been addressed, and we can assure you, that on your next stay you will not have this problem again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Tulsa, OK

Nice, quiet location

Posted Feb 8, 2017
Friendly and respectful staff. Room needed some attention. There was 3 inches of water in the sink that had obviously been there a while. Problem was that the lever to open and close the drain had become dislodged. I crawled under the sink and had it fixed in about 5 minutes, without any tools. Two light fixtures were without bulbs. Otherwise, pleasant and quiet accommodation.
Comment from Hotel Management
Feb 10, 2017 by Neal Patel, Hotel Management
Thank you so much for staying with us. Your issues and concerns have been addressed, and we can assure that you will not have this problem again. We appreciate your business, and we look forward in having you back.
4 out of 5
by Kristi

Good stay

Posted Jan 21, 2017 on Hotels
Beds comfortable, clean room.
Comment from Hotel Management
Feb 1, 2017 by General Manager, Hotel Management
Thank you so much for staying with us. We appreciate your business, and we look forward in having you back near future.
5 out of 5
by Antonio

Posted Jan 17, 2017 on Hotels
Comment from Hotel Management
Feb 19, 2017 by General Manager, Hotel Management
Thank you so much for giving us a good score. It appears that your stay was well worth it, and you enjoyed it ,and that's the most important part. We would like to hear more from you, and we welcome you back with open arms. We look forward to seeing you soon.
4 out of 5
by Corisyla

great

Posted Jan 5, 2017 on Hotels
i really enjoyed it will stay anytime
Comment from Hotel Management
Jan 10, 2017 by General Manager, Hotel Management
Thank you so much for staying with us. We look forward in having you back really soon.
4 out of 5
by Kristina

Convenient and clean

Posted Dec 24, 2016 on Hotels
The property was not bad for the price. The tub got full when showering and it could use a little sprucing up in the bathroom but overall it was fine. Bed was extremely comfortable.
Comment from Hotel Management
Dec 26, 2016 by General Manager, Hotel Management
Ms. Kristina, thank you so much for giving us a good score. We appreciate your business. However, I will get with maintenance so that we can get that issue resolved. Again, thank you so much and we look forward in having you back real soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from longiew tx

Nice hotel comfortable to staying!!

Posted Dec 3, 2016
I travel a lot and I stay more than one time here it is close to where I need to close to shopping if I need to its quiet and peaceful place
Comment from Hotel Management
Dec 3, 2016 by Neal Patel, Hotel Management
Thank you so much for staying with us. It's always heartwarming to know that our guest's are extremely satisfied. We look forward in having you back real soon.