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Reviews of Comfort Suites Marshall

2.5 out of 5
Comfort Suites Marshall
5204 E End Blvd S, Marshall, TX

Reviews

9.4

Exceptional

Rating 10 - Excellent. 439 out of 595 reviews" "
Rating 8 - Good. 121 out of 595 reviews" "
Rating 6 - Okay. 18 out of 595 reviews" "
Rating 4 - Poor. 7 out of 595 reviews" "
Rating 2 - Terrible. 10 out of 595 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Karina

Liked: Cleanliness, staff & service, property conditions & facilities
Very good!!
Stayed 1 night in Apr 2024

10/10 Excellent

Billy, Cleburne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing wrong. Just an average area around a motel
Stayed 1 night in Apr 2024

10/10 Excellent

Margaret, Richmond

Traveled with partner, Traveled with family
Very accommodating. Friendly. Nice breakfast, good coffee.
Stayed 1 night in Apr 2024

10/10 Excellent

Carrie

Liked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Jennifer, Bastrop

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was construction on the main road
Stayed 2 nights in Mar 2024

10/10 Excellent

Karla

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is great. The rooms are spacious and clean.
Stayed 1 night in Mar 2024

10/10 Excellent

Carla

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The size of the room
Stayed 1 night in Mar 2024

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Karla

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is great. Excellent truck parking. Beds are comfortable
Stayed 1 night in Mar 2024

10/10 Excellent

Lindsey

Stayed 1 night in Feb 2024

10/10 Excellent

Scarlet

Stayed 1 night in Dec 2023

10/10 Excellent

Velma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall experience at this location continues to be fantastic; from the time you enter and until you leave.
Stayed 3 nights in Dec 2023

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Muhammad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleased
Well maintained property. Clean and comfortable
Stayed 2 nights in Dec 2023

10/10 Excellent

Larry

Stayed 2 nights in Dec 2023

10/10 Excellent

Larry

Stayed 2 nights in Dec 2023

10/10 Excellent

Velma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff members are very friendly and welcoming. The rooms are excellent. The property is well maintained. I would highly recommend.
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Gary W Goins

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Very clean
Stayed 1 night in Dec 2023

6/10 Okay

Ashley

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Family stay
We walked into our room and there was a roach on our bed, and the room reeked of cigarette smoke. The continental breakfast could've been better.
Stayed 1 night in Dec 2023

10/10 Excellent

Amanda

Stayed 3 nights in Dec 2023

10/10 Excellent

Monica

Stayed 1 night in Dec 2023

10/10 Excellent

Velma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the personal attention given to you while on the property. Staff was helpful and super friendly I would highly recommend it.
Stayed 1 night in Dec 2023

10/10 Excellent

darryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean quiet and nice
Stayed 5 nights in Nov 2023

10/10 Excellent

Emmit

Liked: Cleanliness, staff & service, property conditions & facilities
It was a wonderful stay. Breakfast was the only disappointment. Not worth getting up early for. I've had much better at worse hotel. The refreshing lemon water was a great addition though. We will defiantly stay there again our next trip up that way but will plan on eating breakfast at Golden Corral. Thanks!!!
Stayed 2 nights in Nov 2023

8/10 Good

Ruby, Godfrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property if you can get a room on the back side of the hotel. Road noise all night long if you are on the street side plus parking lot lights shine right into the window, even with the shade drawn. No decaf coffee on breakfast bar. No one at the front desk when i wanted to check out. Finally just left.
Stayed 1 night in Nov 2023

8/10 Good

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would be nice if breakfast was an hour longer and more hot choices
Stayed 7 nights in Nov 2023

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Clean hotel with lots of minor inconveniences.
This hotel has several minor inconveniences, which makes stay not very comfortable: 1) breakfast is until 9am even on weekends; 2) gym closes at midnight. This one is surprising, since everywhere we stayed it was 24 hours; 3) there was no one at reception after midnight; 4) because of the above (3) the check in time is before 11:30pm. It is interesting what would happen if you arrive after that. 5) good luck finding their wifi password, especially after 12 am. It is not at the reception desk, on your keys or in your room. It is on... TV. Can you imagine that? You need to actually turn tv on to see the password.
Stayed 1 night in Nov 2023
Response from MP on Nov 22, 2023
Thank you for your feedback and we will your feedback to make improvements, so that we can provide exceptional experiences for our guests.

8/10 Good

Thuy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from MP on Nov 22, 2023
Thank you.

10/10 Excellent

Kevin

Traveled with partner
Liked: Amenities
Very clean
Stayed 1 night in Nov 2023
Response from MP on Nov 19, 2023
Thanks

10/10 Excellent

FRANCIS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2023
Response from RS on Nov 19, 2023
Thanks

10/10 Excellent

Deborah J

Stayed 1 night in Nov 2023
Response from RS on Nov 19, 2023
Thank You

10/10 Excellent

Verlinda

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Pleasing
Stayed 1 night in Nov 2023
Response from RS on Nov 19, 2023
Thanks

8/10 Good

AV

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly Staff
Stayed 1 night in Nov 2023
Response from MP on Nov 19, 2023
Thank You

6/10 Okay

Alexis, Edmond

Business traveler, Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Overall, this property was decent. It was a seemingly safe and quiet area, but the amenities themselves were lacking. The continental breakfast had very few options, but was fine enough. The bedding was really irritating most likely due to the detergent. The thing that stood out to me the most was that the in room coffee maker was in the bathroom. This was completely unacceptable and needs to be changed. This hotel would be good for overnight travelers but I would not recommend for multiple nights.
Stayed 1 night in Oct 2023
Response from RS on Nov 19, 2023
Thanks

10/10 Excellent

Dennis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb facility. Very clean, quiet. Nice breakfast. Great shower heads. One of the best hotels we stayed at during our road trip.
Stayed 1 night in Oct 2023
Response from RS on Nov 19, 2023
Thanks

8/10 Good

Michael

Stayed 1 night in Oct 2023
Response from RS on Nov 19, 2023
Thanks

10/10 Excellent

Terry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip in Marshall
Wonderful hotel.
Stayed 1 night in Oct 2023
Response from RS on Nov 19, 2023
Thanks

10/10 Excellent

Cloe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from MP on Oct 23, 2023
Thanks

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Had road construction in front of the building for a while.
Stayed 2 nights in Oct 2023
Response from RS on Nov 19, 2023
Thanks

10/10 Excellent

dave, wheatland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from RS on Oct 16, 2023
Thank you, it is our pleasure serving you.

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Quiet and clean.
Stayed 1 night in Sep 2023
Response from MP on Oct 2, 2023
Thank you for the compliments. It is always a great pleasure to receive positive feedback.

10/10 Excellent

Greg

Stayed 1 night in Sep 2023
Response from RS on Oct 16, 2023
Thank you, it is our pleasure serving you.

10/10 Excellent

Verified traveler

Liked: Staff & service
Stayed 1 night in Sep 2023
Response from RS on Oct 16, 2023
Thank you for taking time to share about your stay.

10/10 Excellent

Sylva

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room. Breakfast was good.
Stayed 3 nights in Sep 2023
Response from MP on Oct 2, 2023
Thank you!

10/10 Excellent

Darrin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from RS on Oct 16, 2023
Thank you for taking time to share about your experience. We appreciate you.

10/10 Excellent

James

Stayed 1 night in Sep 2023
Response from RS on Oct 16, 2023
Thank you, it is our pleasure serving you.

10/10 Excellent

Bill

Stayed 3 nights in Aug 2023
Response from RS on Sep 5, 2023
Thank you for taking time to review Comfort Suites Marshall.

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from RS on Sep 5, 2023
Thank you for taking time to share about your experience with Comfort Suites Marshall.

10/10 Excellent

Pa Houa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I traveled with my family and felt safe at this hotel/location! The hotel is spotlessly clean, and I love the landscaping! Best of all, my kids enjoyed the pool! 10/10!
Stayed 1 night in Aug 2023
Response from MP on Aug 20, 2023
Thanks