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Reviews of Motel 6 Marshall, TX

2 out of 5
Motel 6 Marshall, TX
6002 E End Blvd S, Marshall, TX

Reviews

7.4

Good

Rating 10 - Excellent. 70 out of 234 reviews" "
Rating 8 - Good. 80 out of 234 reviews" "
Rating 6 - Okay. 41 out of 234 reviews" "
Rating 4 - Poor. 23 out of 234 reviews" "
Rating 2 - Terrible. 20 out of 234 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Rocio

Stayed 1 night in Apr 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Apr 11, 2024
Hi Fernando,Thank you for the amazing review! Maz K.#Team6

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Nancy Y. on Mar 29, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Okay

Billy

Liked: Cleanliness, staff & service, amenities
Noisy and poor tv reception.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 20, 2024
Hi Billy, Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Natalie #Team6

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy booking, staff is super friendly! Offered the original room setup I wanted but was sold out at the time. Very quiet and comfortable.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 28, 2024
Hi JessicaWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

10/10 Excellent

GARY

Liked: Cleanliness, amenities
Everything went asplanned. Room was clean easy check inn.
Stayed 1 night in Feb 2024
Response from Nancy Y. on Mar 6, 2024
Thank you for the perfect rating!!Nancy Y.#Team6

8/10 Good

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Roads are under construction
Stayed 1 night in Feb 2024
Response from Nancy Y. on Mar 6, 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Marvin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I got in late and the staff was very fast in getting me check in and out of the cold.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Nov 15, 2023
Hi Marvin, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

8/10 Good

Tammy

Business traveler, Traveled with family
Liked: Staff & service, property conditions & facilities
This was an okay stay for a quick passing through. Room was clean except for the air conditioner. Filters need cleaned badly
Stayed 1 night in Oct 2023
Response from Nancy Y. on Nov 7, 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Alice

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Clean rooms at a great price!
Stayed 2 nights in Sep 2023
Response from Brand Experience Team on Oct 26, 2023
Hi Alice, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Good price for a quick stay (few hours) Clean, quiet and right at the interstate
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 19, 2023
Hi Sharon,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith#Team6

6/10 Okay

Gary

Stayed 1 night in May 2023

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable hotel stay.
Stayed 1 night in May 2023
Response from Brand Experience Team on May 16, 2023
Hi Constance,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

6/10 Okay

Warner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

6/10 Okay

Corey

Disliked: Room comfort
Stayed 1 night in Apr 2023

2/10 Terrible

Shauna

Stayed 1 night in Mar 2023

2/10 Terrible

CheMar Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
dont know
My card was stolen i never made it to the motel
Stayed 1 night in Feb 2023
Response from Brand Experience Team on Feb 16, 2023
Dear CheMar,Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon! Dan J.#Team6

4/10 Poor

ALAN

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The old Motel 6, under a new name, is about a block away. This is a new Motel 6, and is clean and in mostly good shape. My "disappointing" rating was principally based on my experience with the heater, on a cold night in the low 30's: the heater could not keep the room @ a constant temperature, repeatedly cycling off & on, as the room would warm up, then quickly cool down (perhaps there is far too little insulation in the walls?). Finally, about 2:30 AM, the heater went off completely!! So the rooom itself was getting close to the temperature outside! I was too sleepy to call the office, so I just bundled up & went back to sleep (hibernation?). There was a complicated-looking apparatus on the heater's power cord, but after trying a couple of the switches (to no effect), I could never get the heater to come back on, so I just skipped my morning shower and left. When I told the clerk, he mentioned those switches on the power cord possibly being the problem. That was it. Guess that I could have told him that I have to go back through Marshall in a month or two, and was intending to stay again at this motel, but after this experience, will certainly not do it. One would expect the heater in a NEW motel to work properly, but I noticed after checking in that this motel's heater were an older type that did not allow the room's temperature to be set @ a constant figure. Everything else about the room was OK, although because of the temp., I never got to try the shower.
Response from Brand Experience Team on Jan 25, 2023
Hi Alan,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

10/10 Excellent

Casey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do better Hotels.com
The rooms are clean and nice. I had a hard time checking in but the error was on Hotels.com both times. The receptionist and manager of the hotel went above and beyond to make sure I had a room. I ended up having to book direct through the hotel because Hotel.com couldn’t get their stuff straight, which sucks because I lost 8 stamps because of it! I’ve used this app for over 3 years now I’m very disappointed in the app but the hotel is amazing!
Stayed 1 night in Sep 2022
Response from Nancy Y. on Oct 6, 2022
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Nancy Y. on Oct 6, 2022
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Nancy Y. on Oct 6, 2022
Thank you for the perfect rating!!Nancy Y.#Team6

2/10 Terrible

Bruce

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ants
Ants were in my bed!
Stayed 1 night in Sep 2022
Response from Nancy Y. on Oct 6, 2022
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

8/10 Good

Liza

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Brand Experience Team on Sep 1, 2022
Hi Liza,Thank you for positively rating your stay!Lilith#Team6

2/10 Terrible

melvin

Stayed 1 night in Jul 2022

8/10 Good

Rodney

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice place to stay. The descriptions and photos on the website agreed with what we saw. Staff were friendly and helpful.
Stayed 1 night in Jul 2022
Response from Brand Experience Team on Jul 18, 2022
Hi Rodney, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K. #Team6

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful employee
Lady at check in told me a few cars would be leaving parking lot so when they did I pulled into 3 spots with my cargo trailer without having to park in truck parking at other end from my room. Worked great! Grounds mostly clean of litter.
Stayed 1 night in Apr 2022
Response from Brand Experience Team on May 11, 2022
Hi Constance, We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

8/10 Good

Monica

Traveled with family
Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2022
Response from Brand Experience Team on May 11, 2022
Hi Monica, Thank you for the positive rating! Lilith #Team6

8/10 Good

Jack

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

Steve and Jamie

Traveled with family
Will stay again
Clean, comfortable, great price.
Stayed 2 nights in Oct 2021
Response from Brand Experience Team on Mar 15, 2022
Hi Steve and Jamie, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K. #Team6

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Clean room, great mattresses enjoyed the stay
Stayed 2 nights in Oct 2021

10/10 Excellent

Ebony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms and great en
Stayed 1 night in May 2021

4/10 Poor

Jeffery

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty
Dirty
Stayed 1 night in May 2021

2/10 Terrible

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities
Room was nasty I really would like my refund I was in town for business. The neighbors kept being loud I would very much like my refund
Stayed 1 night in May 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a Motel 6 this was one of the better ones that I have stayed at. I loved that they offered a microwave and fridge in the room. The room was clean and everything was in working order. The clerk at the front desk greeted us and was efficient. I would definitely stay here again!
Stayed 2 nights in Apr 2021

8/10 Good

Constance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
Arrived to find I had an upper level room assigned. I’m 69 and have a small dog and didn’t want to do the steps. Employee changed me to a ground level room and so appreciated that. Busy place and people in and out all all times.
Stayed 1 night in Apr 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was what you would expect, a clean place to sleep. Mattresses need replacement. I could feel the metal springs when sitting on the edge of the bed. Bath towels like sandpaper, but hey, they were clean an replaced each day.
Stayed 3 nights in Apr 2021

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Bed
bed was real comfortable
Stayed 1 night in Apr 2021

2/10 Terrible

Verified traveler

Stayed 1 night in Apr 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The handle on the tub was rusty besides that it was nice
Stayed 1 night in Feb 2021
Response from Nancy Y. on Mar 15, 2021
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly. Nancy Y. #Team6

4/10 Poor

Jennifer

Stayed 1 night in Jan 2021
Response from Nancy Y. on Mar 15, 2021
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Nancy Y. #Team6

10/10 Excellent

Logan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020
Response from Nancy Y. on Dec 3, 2020
Thank you for the wonderful rating!! Nancy Y. #Team6

10/10 Excellent

Honey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from Nancy Y. on Dec 3, 2020
Thank you for the perfect rating!! Nancy Y. #Team6

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Nancy Y. on Dec 3, 2020
Thank you for positively rating your stay!! Nancy Y. #Team6

4/10 Poor

Corey

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
The cleaning crew didn't change my sheets they just made the bed with the same sheets from the night before and didn't clean the shower good at all
Stayed 1 night in Sep 2020

8/10 Good

Corey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

4/10 Poor

Markehl

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Motel 6 🚫
Towels had stains. Comforter and sheets had stain spots pillows as well..
Stayed 1 night in Aug 2020