Ratings based on 219 Verified Reviews

2.9 out of 5
49% of guests recommend
2.9 Room cleanliness
3.3 Service & staff
3.0 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from louisiana

Great for the price

Posted Dec 5, 2017
It wasn't perfect but I don't expect perfect for the good price I got it for. It was away from the road and had good breakfast.
2 out of 5
by A verified traveler from Florida

Stay away

Posted Dec 4, 2017
Pros: A view of lookout mountain at night. The woman working in reception when we arrived was very nice and a model of southern charm.
Cons: EVERYTHING ELSE! Cleanliness, working shower...
I liked the location but it appears my room was not used in a long time. Towels hanging up near the sink had dust on them and were dirty. The floor needed to be vacuumed. The blanket on the bed had long threads coming off of it. The shower didn't work because there was no way to turn it on. It was a bathtub with a shower head but no knob or way to make the shower work. Normally you would expect a water on/off with temperature and then some means to make the water switch from bath to shower head but not this time. My wife wanted to leave but it was late so we stayed. There was so much noise at night we should have left and got another hotel. There were doors slamming all night long. Granted this could be the guests but all around us doors were slamming shut for hours. I travel a lot for my job. I stay in a lot of hotels. This visit was for break from driving. I would not recommend nor stay at this hotel ever again.It was bad enough I won't even consider staying at a Howard Johnston's again.
1 out of 5
by A verified traveler

Posted Nov 30, 2017
The bedspread had blood stains on it. The breakfast was pitiful. It was an ancient and outdated hotel to be called a Howard Kohnson. The refrigerator didn't keep foods cold
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 28, 2017
I like the location ..it is close to the high way, also I like the privacy of the suits .. I did not like how the staff member was dressed..
5 out of 5
Recommended
for Families
by A verified traveler

Pretty old, but nice

Posted Nov 27, 2017
Pretty old, but nice facility. You have everything you need to if you are staying for a day or two
3 out of 5
Recommended
for Everyone
by A verified traveler from SC

Bad place if you have allergies

Posted Nov 26, 2017
The room itself was ok but A/C filters were filthy!! Food from previous guest left in fridge. Staff was very friendly ends took care of the issues
1 out of 5
by A verified traveler from Athens, GA

3 strikes and you are out!

Posted Nov 3, 2017
1st room had a loud buzzing, 2nd room we were sent to someone was in it (and wasn't happy about us trying to get in), 3rd room didn't have a non-smoking sign, the desk said it wasn't but it smelled of smoke. The only highlight was the morning worker that was running the desk and breakfast.
Comment from Hotel Management
Nov 6, 2017 by Sunny, Hotel Management
Thank you for your feedback. We apologize for the experience you had during your stay with us. We are in the process of renovating and remodeling.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 3, 2017
The hotel was nice..the rooms were clean..except for one of our rooms we found trash under the edge of one of the beds.
Comment from Hotel Management
Nov 6, 2017 by Chintan Soneji, Hotel Management
Thank you for your feedback. We are in the process of renovating and remodeling.
1 out of 5
by A verified traveler from Florida

Traveling

Posted Oct 29, 2017
Called ahead to notify staff of my arrival time. When I arrived , I was told they accidentally checked someone into my room under my name. I had to wait an extended period of time for them to fix the issue because they had given my room with my rate to someone else and the only room left was the other persons room with their rate which was much more than what I booked my room for. After check in, I was given the other persons room. The door looked as though someone had tried to break in as the frame was terribly bent. The door wouldn’t close all the was and I had to use force to close and lock the door. There were junkies hanging around outside at 3 am. The sheets were dirty and stained. There were holes in the sheet from what looked like were from cigarettes. Mind you, I asked for a non-smoking room. The room smelled of weak cigarettes and there was a black and mild wrapper left on the night stand. There were spiders and the towels looked discolored. I would never never recommend this hotel. Terrible stay!
Comment from Hotel Management
Nov 6, 2017 by Chintan Soneji, Hotel Management
Thank you for your feedback. We apologize for the experience you had during your stay with us. We are in the process of renovating and remodeling.
1 out of 5
by A verified traveler from Decatur IL

Outdated

Posted Oct 26, 2017
Rooms are outdated and worn. Breakfast was not eatable. Location was fine. Staff was friendly.
Comment from Hotel Management
Oct 29, 2017 by Sunny, Hotel Management
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know. We are currently in the process of renovating and remodeling.