Ratings based on 477 Verified Reviews

4.0 out of 5
85% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Ideal

Posted Apr 28, 2017
Well located and ticks all the boxes. Close to freeways and eating / shopping.
Comment from Hotel Management
Apr 30, 2017 by Best Western Los Alamitos Inn & Suites, Hotel Management
Thank you for leaving us a detailed review! Have a great day, we hope to have you with us again
3 out of 5
by A verified traveler from Northern Cal

Noisy guests spoiled our stay

Posted Apr 13, 2017
Pros: The hotel staff and the breakfast.
Cons: Install video cameras to monitor the parking lot and outside areas. The walls between rooms seem to have no sound insulation.
Location: Locate adjacent to a market, car repair place, and an Edison substation. Lots of restaurants nearby.
The room was clean but smaller than expected. Very nice staff at the front desk and in the breakfast room. The real problem was the noise from adjacent rooms, people lingering in the outside corridor in the the evening and a boisterous group of men drinking in the parking lot. I called the front desk regarding the parking lot noise in the evening but they didn't quiet down. I ended up having to ask them to quiet down. We were in the area to attend a funeral so having to deal with a noisy motel room added to the stress. Based on the reviews of this motel, I expected a better stay.
Comment from Hotel Management
Apr 15, 2017 by Best Western Los Alamitos Inn & Suites, Hotel Management
Good afternnon, thank you very much for leaving us feedback. We hope our future guests are able to use this information when deciding to choose our hotel. Have a wonderful day.
5 out of 5
Recommended
for Everyone
by A verified traveler from Stockton, CA

Nice hotel in los alamitos

Posted Mar 22, 2017
Pros: The staff and room and coffee
Cons: Parking but probably can't be done because of the limited space around them
Location: High school nearby and a few restaurants
After spending 3 hours in traffic we arrived at the hotel. Check in time was 3pm I arrived two hours late,but still received a warm welcome from the staff. Staff member I forgot her name offer us some Coupons to Knott's berry. Room was very nice looking and clean (bathroom doesn't lock was interesting). Breakfast in the morning and good decent coffee. Only issue was parking which we almost didn't get a spot because they're so few. Everything else was great clean room nice bathroom and awesome staff. Would definitely recommend to others and I would book again.
Comment from Hotel Management
Mar 30, 2017 by Jose, Hotel Management
Good Morning, Thank you for the comprehensive review of your stay with us. We are so happy to hear you enjoyed our staff, the location, and room amenities. Thank you for leaving a detailed experience so that future travelers know what to expect. Have a great day.
5 out of 5
by Steve

Posted Mar 19, 2017 on Hotels
Comment from Hotel Management
Mar 30, 2017 by Aylin Forbes, Hotel Management
Good morning, thank you for reviewing our hotel. We hope you have a wonderful day, and hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Posted Mar 16, 2017
Everything was great!!! Would definitely stay again.
Comment from Hotel Management
Mar 20, 2017 by Jose, Hotel Management
Good morning happy travelers, thank you very much for staying with us. We are happy to hear you enjoyed your entire stay with us, have a great day!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 15, 2017
very clean (rooms, walkways, kitchen etc.), good breakfast, reasonable rates.
Comment from Hotel Management
Mar 20, 2017 by Jose, Hotel Management
Good morning traveller, thank you very much for staying with us. We hope to see you again, have a great day.
5 out of 5
by A verified traveler

Gem

Posted Mar 12, 2017 on Hotels
Always enjoy my stay here. Check-in is easy and the staff is so friendly.
Comment from Hotel Management
Mar 20, 2017 by Aylin Forbes, Hotel Management
Good morning, thank you very much for your review of our hotel. We are so pleased to hear you enjoyed your stay with us. We hope to see you again, have a wonderful day.
4 out of 5
by Mark

One nighter.

Posted Feb 27, 2017 on Hotels
Nice convenient location. Our room was close to the street, kind of noisy. Beds are a little hard.
Comment from Hotel Management
Mar 1, 2017 by General Manager, Hotel Management
Good morning, thank you for your feedback. We recently replaced all the beds on our property during our renovation. We apologize for the stiffness of the new mattresses. Please let the front desk know if you needed something further from the street, we would love to accommodate you. Thank you for staying with us, have a wonderful day.
4 out of 5
by A verified traveler

Good stay.

Posted Feb 26, 2017 on Hotels
Clean, functional. Near the Joint Forces base.
Comment from Hotel Management
Mar 1, 2017 by General Manager, Hotel Management
Good morning thank you for staying with us. We are glad that we were able to meet your expectations. Have a wonderful day.
5 out of 5
by Carolyn

Posted Feb 26, 2017 on Hotels
It was very convenient staying there. Only one day I had a problem getting room cleaned and had to request it be cleaned between 3:00 and 4:30, after being out all morning. The hotel was very accommodating and had the room cleaned. Everything else was great!!!
Comment from Hotel Management
Mar 1, 2017 by General Manager, Hotel Management
Good morning Carolyn, Thank you for staying with us. We appreciate when our guests help us by informing our team when they would like something done to meet their expectations. We hope you have a wonderful day.