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The hotel was great. It was brunch that was awful. Had the worst and weirdest server experience. The red head. She was rude & we all are severs so it was upsetting to see she didn’t deserve a tip. Then made a huge scene about it when she was left with a zero. Made the experience so sad.
Jayleen
Stayed 1 night in Apr 2024
Response from The Delphi Team on Apr 19, 2024
Thank you for choosing The Delphi Hotel on your recent stay in Los Angeles. We are sorry to hear that your experience at Denae's Diner was anything less than perfect. We have shared your feedback with our Food and Beverage Team and we thank you for bringing this to our attention. Kind regards,
6/10 Okay
Christine
Apr 15, 2024
Liked: Property conditions & facilities
Christine
Stayed 2 nights in Apr 2024
Response from The Delphi Team on Apr 19, 2024
Thank you for staying at The Delphi Hotel. It was a pleasure to welcome you as our guest. Should you wish to share additional details from your experience, please reach out to our Guest Services Team directly as we always welcome constructive feedback for improvement. Thank you again and we wish you safe travels,
Property was beautiful. Staff was friendly and very accommodating. Food at the restaurant was great. Definitely plan on returning.
veronica
Stayed 1 night in Apr 2024
Response from The Delphi Team on Apr 15, 2024
Thank you for taking the time to provide such a wonderful review of your stay at The Delphi Hotel! We have shared your feedback with the Team and we look forward to welcoming you back soon.
4/10 Poor
Brendon
Apr 14, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Brendon
Stayed 1 night in Apr 2024
Response from The Delphi Team on Apr 15, 2024
Thank you for choosing The Delphi Hotel on your recent stay in Los Angeles. It was a pleasure to welcome you as our guest. Our sincerest apologies that there was a dip in the hot water temperature during your stay. We know a cold shower can be a difficult start to your day and we thank you for your patience while we worked to improve the temperature. Thank you again for your feedback and we wish you safe travels,
Thank you for choosing The Delphi Hotel on your recent stay in Los Angeles! We are delighted to see that you enjoyed your stay and hope to welcome you back soon.
Thank you for taking the time to provide a review from your recent stay at The Delphi Hotel. We are glad to hear you enjoyed your stay as well as Denae's Diner! We look forward to welcoming you back soon.
Thank you for choosing The Delphi Hotel on your recent stay in Los Angeles. We are sorry to hear that you did not enjoy your stay. We always welcome feedback for improvement so should you wish to share additional details regarding your experience please reach out to our Guest Service Team directly. Kind regards,
4/10 Poor
Joneyda
Apr 12, 2024
Liked: Cleanliness
Joneyda
Stayed 1 night in Apr 2024
Response from The Delphi Team on Apr 13, 2024
Thank you for choosing The Delphi Hotel. We are sorry to hear that you did not enjoy your experience. We always welcome feedback to improve. Should you wish to share additional details, our Guest Service Team is available 24/7 to assist and we invite you to reach out to us directly. Kind regards
Thank you for choosing The Delphi Hotel on your recent stay in Los Angeles. It was a pleasure to welcome you as our guest and we are so happy to hear that you enjoyed your say. Safe travels and we hope to see you again soon.
Thank you so much for taking the time to provide us with feedback from your stay at The Delphi Hotel. It was a pleasure to welcome you and we look forward to seeing you again soon.
The Parking was extremely expensive and they did not mentioned about the price anywhere.
Amirnader
Stayed 1 night in Apr 2024
Response from The Delphi Team on Apr 8, 2024
Thank you for choosing The Delphi Hotel on your recent stay in Los Angeles. It was a pleasure to welcome you as our guest. We are sorry to hear that you were surprised that there was a fee for valet parking as it is noted on Expedia.com as well as our direct website. We thank you for your feedback and wish you safe travels,
10/10 Excellent
cesar
Apr 5, 2024
Liked: Cleanliness, staff & service
cesar
Stayed 1 night in Apr 2024
Response from The Delphi Team on Apr 8, 2024
Thank you for staying with us at The Delphi Hotel! Safe travels,
Super easy to check in and they gave a credit to my stay which was a nice surprise!
Brittni
Stayed 3 nights in Mar 2024
Response from The Delphi Team on Apr 3, 2024
Thank you for taking the time to provide us with a review from your recent stay at The Delphi Hotel. We are so glad to hear you enjoyed your stay as well as our daily credit to Denae's Diner! We look forward to welcoming you back soon.
Thank you for choosing The Delphi Hotel and for taking the time to provide us with a wonderful review! It was a pleasure to welcome you to The Delphi and we look forward to seeing you again soon.
Great bartender at the restaurant, he made extra efforts to get me the whiskey I liked
The only minor negative is that there is not much dining or shopping available in the late evening around the property
I will definitely visit and stay again, happy with the property and it's staff
Shailendra
Stayed 2 nights in Mar 2024
Response from The Delphi Team on Apr 4, 2024
Thank you so much for coming to stay at The Delphi Hotel! We have shared your feedback with your Food and Beverage Team and we are so glad to hear that you enjoyed your stay. Safe travels,
Thank you so much for choosing The Delphi Hotel and taking the time to provide us with a review. We are so glad to hear you enjoyed your stay and we hope to see you again soon.
This hotel was beautiful and offered dining/drinking/entertainment options. There were also lots of restaurants within walking distance. I would have rated it five stars, however, the hotel had a club that went until 2 AM, and the music was audible in our room all night long.
Nancy
Stayed 1 night in Mar 2024
Response from The Delphi Team on Apr 4, 2024
Thank you for choosing The Delphi Hotel. It was a pleasure to welcome you as our guest. We are sorry to hear that the music from our weekly Friday/Saturday night events kept you from getting a good nights sleep. We have shared this feedback with our Events Team so that they can pay closer attention to the volume levels later in the evenings. Should your travels find you back in the LA area, we look forward to welcoming you back and invite you to reach out to our Guest Services Team to arrange a room in a quieter section of the property. Safe travels and thank you again,
Nice small room. Feels safe. Walked to a restaurant across the street “mama por Dios” it’s a Mexican restaurant with great entertainment!!! I love how we were able to walk to places!!!!
Evelyn
Stayed 1 night in Mar 2024
Response from The Delphi Team on Apr 3, 2024
Thank you for choosing The Delphi Hotel! It was a pleasure to welcome you as our guest and we are delighted to hear that you found our central downtown location to be convenient. We look forward to welcoming you back soon!
Located right in the middle of downtown LA, walkable and close to transit station.
Edward
Stayed 2 nights in Mar 2024
Response from The Delphi Team on Apr 3, 2024
Thank you for choosing The Delphi Hotel on your recent stay in Downtown Los Angeles. It was a pleasure to welcome you as our guest and we hope to see you again soon.
10/10 Excellent
Alejandra
Traveled with partner
Mar 28, 2024
Exceptional!!!
Alejandra
Stayed 1 night in Mar 2024
Response from The Delphi Team on Mar 29, 2024
Thank you so much for choosing The Delphi Hotel and taking the time to provide us with a review. It was a pleasure to have you as our guest and we are glad to hear you enjoyed your stay. Safe travels and we hope to see you again soon.
Really nice and clean and modern enjoyed and was there all weekend
Stephen
Stayed 1 night in Mar 2024
Response from The Delphi Team on Mar 26, 2024
Thank you so much for choosing The Delphi Hotel for you weekend getaway! It was a pleasure to welcome you as our guest and we are so glad to hear that you enjoyed your stay. Come back and see us again soon!
Thank you for choosing The Delphi Hotel! It was a pleasure to welcome you as our guest and we thank you for your kind review of our Team Members. We look forward to welcoming you back soon. Safe travels,
Thank you for choosing The Delphi Hotel on your recent stay in Los Angeles! It was a pleasure to welcome you as our guest and we are so delighted to hear that you enjoyed your stay. We look forward to welcoming you back soon. Safe travels,
10/10 Excellent
Lord
Mar 24, 2024
Lord
Stayed 3 nights in Mar 2024
Response from The Delphi Team on Apr 14, 2024
Thank you for coming to stay with us at The Delphi Hotel. It was a pleasure to welcome you as our guest. Safe travels,
10/10 Excellent
Stephen
Mar 24, 2024
Stephen
Stayed 1 night in Mar 2024
Response from The Delphi Team on Apr 14, 2024
Thank you for choosing The Delphi Hotel! It was a pleasure to welcome you as our guest and we look forward to seeing you again soon!
2/10 Terrible
Anthony
Mar 24, 2024
Disliked: Property conditions & facilities
Terrible
Anthony
Stayed 7 nights in Mar 2024
Response from The Delphi Team on Mar 24, 2024
Thank you for choosing The Delphi Hotel on your recent stay in Los Angeles. We are sorry to hear that you did not enjoy your experience. We always welcome feedback for improvement so should you wish to share details on how your stay fell short of your expectations, we invite you to reach out to our Guest Service Team directly. Kind regards,
10/10 Excellent
Johanna
Mar 24, 2024
Liked: Property conditions & facilities
The diner staff ruined my morning before checkout , I couldn’t even enjoy the hotel before I left
Johanna
Stayed 1 night in Mar 2024
Response from The Delphi Team on Apr 3, 2024
Thank you for choosing The Delphi Hotel on your recent stay in Los Angeles. We appreciate you taking the time to share your feedback and will work with our Team to ensure for a more welcoming environment. We do hope to see you again soon.
4/10 Poor
Luke and Tina
Mar 23, 2024
Liked: Staff & service
Disliked: Cleanliness
Luke and Tina
Stayed 2 nights in Mar 2024
Response from The Delphi Team on Mar 24, 2024
Thank you for choosing The Delphi Hotel on your recent stay in Los Angeles. We are sorry to hear that you did not enjoy your experience. We always welcome feedback for improvement so should you wish to share details on how your stay fell short of your expectations, we invite you to reach out to our Guest Service Team directly. Kind regards,
The parking attendant Luis was so helpful!! great staff!!
Kelly
Stayed 2 nights in Mar 2024
Response from The Delphi Team on Mar 20, 2024
Thank you so much for choosing The Delphi Hotel! It was a pleasure to welcome you and we thank you for your kind words for Luis. We have shared your feedback with him and couldn't agree more... He is great!! Safe travels and we hope to see you again soon.
Thank you for choosing The Delphi Hotel on your recent stay in Los Angeles. We are so glad to hear that you enjoyed your stay and we hope to see you again soon.
2/10 Terrible
DeQuan
Mar 18, 2024
DeQuan
Stayed 3 nights in Mar 2024
Response from The Delphi Team on Apr 8, 2024
Thank you for choosing The Delphi Hotel on your recent stay in Los Angeles. We are sorry to hear that you did not enjoy your stay. Should you wish to share additional details, please contact our Guest Services Team as we always welcome constructive guest feedback. Thank you again,
Thank you so much for choosing The Delphi Hotel on your recent stay in Los Angeles. It was a pleasure to welcome you as our guest. While we do only provide a valet service for hotel guests, there are additional options for parking within a few blocks of The Delphi. Thank you again and we wish you safe travels,
8/10 Good
Justine
Mar 18, 2024
Justine
Stayed 1 night in Mar 2024
Response from The Delphi Team on Apr 8, 2024
Thank you for staying at The Delphi Hotel! It was a pleasure to welcome you as our guest. Safe travels,
Thank you for choosing The Delphi Hotel on your recent stay in Los Angeles. It was a pleasure to welcome you as our guest. We are sorry to hear that you were disturbed by the noise from the neighborhood. Should your travels find you back at The Delphi Hotel, please reach out to us directly as our Team can pre-assign you on the quieter back side of the building. Kind regards,
8/10 Good
Kaylan
Mar 17, 2024
Kaylan
Stayed 1 night in Mar 2024
Response from The Delphi Team on Apr 8, 2024
Thank you for choosing The Delphi Hotel. It was a pleasure to welcome you as our guest and we hope to see you again soon! Safe travels,
The hotel was a nice stay with all the conveniences. The only thing that I would have a criticism of is that on Friday night, the bar on the lobby floor was having some sort of dance night. The music was loud and it reached all the way to the fifth floor where I was residing. The music was loud enough to be very distracting even if I was only watiching T.V. Perhaps place a warning to clients that this happens?
Edwin
Stayed 2 nights in Mar 2024
Response from The Delphi Team on Mar 17, 2024
Thank you for choosing The Delphi Hotel on your recent stay in Los Angeles. It was our pleasure to welcome you as our guest. We are sorry to hear that you were disturbed by noise from an event at the hotel. We have shared this feedback with our Events Team. Thank you again and we wish you safe travels,
Thank you for choosing The Delphi Hotel! We are so glad to hear that you were able to join us for our Jazz Night in the Lobby on Thursday and enjoyed it. Come back and see us again soon!
8/10 Good
Karen
Mar 15, 2024
Karen
Stayed 1 night in Mar 2024
Response from The Delphi Team on Apr 4, 2024
Thank you for choosing The Delphi Hotel on your recent stay in Downtown Los Angeles. It was a pleasure to welcome you as our guest and we look forward to seeing you again soon.
Thank you for choosing The Delphi Hotel on your recent stay in Los Angeles. It was a pleasure to welcome you as our guest. If you wish to share additional feedback regarding your stay, please reach out to us directly. We appreciate any feedback from our guests with the hopes of improving our service. Thank you,
Dude at the front desk was very helpful & nice
s/o Miguel 💯
Daniel
Stayed 1 night in Mar 2024
Response from The Delphi Team on Mar 12, 2024
Thank you so much for staying with us at The Delphi Hotel and taking the time to recognize our Guest Services Team. We look forward to welcoming you back soon.
10/10 Excellent
Andrei
Mar 11, 2024
Andrei
Stayed 3 nights in Mar 2024
Response from The Delphi Team on Apr 3, 2024
Thank you for coming to see us at The Delphi Hotel! It was a pleasure to welcome you as our guest. Safe travels,
8/10 Good
JESSICA, Levittown
Traveled with group
Mar 11, 2024
Liked: Cleanliness, staff & service, amenities
The hotel was nice. The shower leaked a little onto the carpet and the hallways were kind of dirty but otherwise it was good.
JESSICA
Stayed 3 nights in Mar 2024
Response from The Delphi Team on Mar 12, 2024
Thank you for choosing The Delphi Hotel on your recent stay in Los Angeles. It was a pleasure to welcome you as our guest. We have shared your feedback with our Engineering Team to correct the issue with the shower. Thank you for informing us! Safe travels,
Nice central hotel but our room smelled old and needed air. I was able to open the window and let some air in which helped tremendously
Azucena
Stayed 1 night in Mar 2024
Response from The Delphi Team on Mar 15, 2024
Thank you for choosing The Delphi Hotel on your recent stay in Los Angeles. We are sorry to hear that you found your guest room to be a little stuffy. We have sent our Housekeeping Team to investigate further and we thank you for your feedback. Safe travels,
Location was great. Walking traffic was safe and simple. I had a wonderful stay.
Richard
Stayed 2 nights in Mar 2024
Response from The Delphi Team on Mar 12, 2024
Thank you so much for choosing The Delphi Hotel and taking the time to provide us with your feedback. We are delighted to hear that you enjoyed your stay and look forward to welcoming you back soon!
8/10 Good
Muslim
Mar 6, 2024
Good
Muslim
Stayed 1 night in Feb 2024
Response from The Delphi Team on Mar 12, 2024
Thank you for choosing The Delphi Hotel! It was a pleasure to welcome you as our guest. Come back and see us again soon!