Ratings based on 113 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.3 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from NY , NY
Surprised by this lovely hotel!Posted Oct 30, 2015
Pros: Check in process welcoming and pleasant! Overall a lovely boutique hotel that felt comfortable, welcoming, and very functional for a business trip.
Very lovely convenient hotel for working in Santa Monica area. Breakfast spread was just lovely - fresh and plentiful! Gym adequate, room very nice and it was just a pleasant surprise for a very frequent business traveler. Clean, fresh and quiet and I am very fussy! Excellent value.
for Everyoneby A verified traveler from TORONTO
EXCELLENT !!!Posted Oct 28, 2015
Pros: EVERYTHING !!!
Location: WALKING DISTANCE FROM SHOPPING PROMENADE AND BEACH.
VERY NICE, GOOD LOCATION, CLEAN AND MODERN !!! LOCATED NEAR SHOPPING, NEAR BEACH. SMALL AND CONVENIENT. FRIENDLY STAFF.
for Everyoneby A verified traveler from houston tx
Posted Oct 27, 2015
Great hotel for the location and price.............
for Familiesby Margaret V. from Oceanside CA
Great Overnight Stay!!!!Posted Jun 15, 2015 on Hotels
Every thing went fine
for Everyoneby A verified traveler
The Ambrose is very friendlyPosted Mar 23, 2015
The staff at the ambrose were across the board for my two night stay amazing. Allowing me and my guest to even bend the rules and take their shuttle outside the 3 mile radius they normally service. The hotel also held our bags for us after we checked out so we didn't have to haul them around all day. The hotel was also generally very nice, I have no complaints on any front (other than maybe price, but for a nice vacation it's worth it)
for Everyoneby A verified traveler from Riverside County
Enjoyable experiencePosted Mar 18, 2015
We stayed there for two nights. The staff was very friendly and helpful. The room was clean and nice but nothing special. The location was good with restaurants and shopping near by.
for Everyoneby A verified traveler
Posted Mar 12, 2015
Great experience, friendly staff, good location. Breakfast and shuttle were really nice additions.
for Familiesby Roger
Posted Mar 6, 2015 on Hotels
by A verified traveler from California
Nice hotel not far from beach. Under construction.Posted Feb 17, 2015
Cons: Hotel staff and car service.
The hotel lobby was in the basement so not very welcoming. The staff receptionist had a very very heavy accent and I wasn't able to understand her during most of the conversation when checking in. This wouldn't have been so bad expect when I needed car service to come pick me up I couldn't confirm the car coming to pick me up. After waiting two hours and multiple phone calls I took a taxi. This was unfortunate because the hotel was acceptable but when you pay an above average price you expect things to be taken care of and that was very poor service.
by A verified traveler from Santa Cruz, CA
Facilities FiascoPosted Feb 15, 2015
Pros: The room was comfortable and we had a fabulous deck with fireplace!
Cons: The receptionist attitude and better communication, some of the other workers were quite nice and off-set the front desk gals.
Location: Location is nice and close to all Of Santa Monica.
This was a birthday event for my husband....Arrived to find the hotel was going through major renovations and no place to park. After calling the hotel to find out what to do, We were told to park in a parking garage down the street. So my husband dropped me off with our luggage in the alleyway and I pulled all the luggage around the outside of the building only to be told by workers that I had to go back. There were no signs, no open doors. Finally a worker came out the back and stumbled into me and took me in. The check-in was in a hallway and the gal told me I had received an email about the construction but I didn't. She was very accusing and less than gracious. They finally agreed to a reduced rate but it was not all that much for all the mess and time we had to use up in getting in and out.