Outdoor pool, sun loungers
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Reviews of Granada Inn

2 out of 5
Granada Inn
15543 Rinaldi Street, Granada Hills, CA

Reviews

7.8

Good

Rating 10 - Excellent. 299 out of 783 reviews" "
Rating 8 - Good. 240 out of 783 reviews" "
Rating 6 - Okay. 124 out of 783 reviews" "
Rating 4 - Poor. 56 out of 783 reviews" "
Rating 2 - Terrible. 64 out of 783 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

SRINIVAS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EVERYTHING IS GOOD
Stayed 1 night in Apr 2024

2/10 Terrible

Jordan

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Very noisy and also had to change to a different hotel
Stayed 1 night in Apr 2024
Response from Hotel Support on Apr 22, 2024
Dear Jordan: Thank you so much for taking the time to leave a review for our team. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

4/10 Poor

Jordan

Business traveler
Liked: Staff & service
Disliked: Amenities
I keep going back and forth with Granada Inn. My first time I had a really good experience. Now, however, the guests are noisier and noisier. Also, my tv broke in the middle of my stay, but I added a star just because the gentlemen was accomidating for my room and tried to help with the tv
Stayed 1 night in Apr 2024
Response from Hotel Support on Apr 22, 2024
Dear Jordan: Thank you so much for taking the time to leave a review for our team. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

8/10 Good

Edgar

Liked: Cleanliness, amenities, property conditions & facilities
clean and spacious rooms
Stayed 1 night in Apr 2024
Response from Hotel Support on Apr 17, 2024
Dear Edgar: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and are so happy to see that you enjoyed your stay. We look forward to serving your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

10/10 Excellent

Ramon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a budget inn but very well suited for travelers.
Stayed 1 night in Apr 2024
Response from Hotel Support on Apr 15, 2024
Dear Ramon: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and are so happy to see that you enjoyed your stay. We look forward to serving your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

2/10 Terrible

Shirley

Bed was very uncomfortable
Stayed 1 night in Mar 2024
Response from Hotel Support on Apr 8, 2024
Dear Shirley: Thank you so much for taking the time to leave a review for our team. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

8/10 Good

Roberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean.
Stayed 1 night in Apr 2024
Response from Hotel Support on Apr 8, 2024
Dear Roberto: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and are so happy to see that you enjoyed your stay. We look forward to serving your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

10/10 Excellent

vanessa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Will be staying again in the future
Stayed 1 night in Apr 2024
Response from Hotel Support on Apr 8, 2024
Dear Vanessa: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and are so happy to see that you enjoyed your stay. We look forward to serving your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

8/10 Good

Jordan

Business traveler
Liked: Cleanliness, staff & service, amenities
The first night it was great, however the second night it was rather loud but the hotel was as supportive as they could be with the cancellation. They said they would put me in a better room next time. Might give them another chance
Response from Hotel Support on Apr 8, 2024
Dear Jordan: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and are so happy to see that you enjoyed your stay. We look forward to serving your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

10/10 Excellent

ANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
cleanness and quietness did not like: their towels are too thin
Stayed 1 night in Apr 2024
Response from Hotel Support on Apr 5, 2024
Dear Ana: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and are so happy to see that you enjoyed your stay. We look forward to serving your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

10/10 Excellent

Perri

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Beautiful room
Stayed 1 night in Apr 2024
Response from Hotel Support on Apr 5, 2024
Dear Perri: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and are so happy to see that you enjoyed your stay. We look forward to serving your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

2/10 Terrible

Shirley

Disliked: Cleanliness, staff & service, property conditions & facilities
They would not give me a first floor room even though I'm handicapped. If it hadn't been for my cousin who helped me up the stairs, I would've never made it. The room was freezing and the heater broke after the first 30 min. After several attempts calling the front desk to get it fixed, I finally got mad and called my cousin to pick me up. The attendant had offered me another room also on the second floor in another building. At the last minuet he offered a first floor room which he should have done to begin with! I checked out.
Stayed 1 night in Mar 2024
Response from Hotel Support on Apr 3, 2024
Dear Shirley: Thank you so much for taking the time to leave a review for our team. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

10/10 Excellent

Luis

Stayed 1 night in Mar 2024
Response from Hotel Support on Mar 22, 2024
Dear Luis: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and are so happy to see that you enjoyed your stay. We look forward to serving your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

8/10 Good

Nora

Stayed 1 night in Mar 2024
Response from Hotel Support on Apr 10, 2024
Dear Nora: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and are so happy to see that you enjoyed your stay. We look forward to serving your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

10/10 Excellent

Luis

Stayed 1 night in Mar 2024
Response from Hotel Support on Mar 18, 2024
Dear Maria: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and are so happy to see that you enjoyed your stay. We look forward to serving your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

10/10 Excellent

Oziel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hotel Support on Mar 6, 2024
Dear Oziel: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and are so happy to see that you enjoyed your stay. We look forward to serving your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

2/10 Terrible

Gisselle

Disliked: Cleanliness, staff & service, property conditions & facilities
The clerk entered my card info wrong for the deposit causing my bank to lock it for suspected fraud. Even tho the reservation was fully paid for ahead of arrival online they refused to let me stay and refused a refund or cancellation for the room.
Stayed 1 night in Feb 2024
Response from Hotel Support on Mar 4, 2024
Dear Gisselle: Thank you so much for taking the time to leave a review for our team. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable stay
Stayed 1 night in Feb 2024
Response from Hotel Support on Feb 28, 2024
Dear Elizabeth: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and are so happy to see that you enjoyed your stay. We look forward to serving your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

10/10 Excellent

Gerson

Liked: Cleanliness, staff & service
Awesome possum
Stayed 1 night in Feb 2024
Response from Hotel Support on Feb 26, 2024
Dear Gerson: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and are so happy to see that you enjoyed your stay. We look forward to serving your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

6/10 Okay

Oziel

Stayed 1 night in Feb 2024
Response from Hotel Support on Mar 21, 2024
Dear Oziel: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and are so happy to see that you enjoyed your stay. We look forward to serving your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

10/10 Excellent

jeff

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Lots of construction going on
Stayed 1 night in Feb 2024
Response from Hotel Support on Feb 9, 2024
Dear Jeff: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and are so happy to see that you enjoyed your stay. We look forward to serving your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

10/10 Excellent

Brian

It was pleasant and met all my needs.
Stayed 1 night in Jan 2024
Response from Hotel Support on Jan 20, 2024
Dear Brian: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and are so happy to see that you enjoyed your stay. We look forward to serving your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

10/10 Excellent

Darwin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Hotel Support on Jan 15, 2024
Dear Darwin: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and are so happy to see that you enjoyed your stay. We look forward to serving your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

10/10 Excellent

Suragni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peace and quite
Absolutely wonderful and delightful service was empeckable
Stayed 1 night in Jan 2024
Response from Hotel Support on Jan 10, 2024
Dear Suragni: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and are so happy to see that you enjoyed your stay. We look forward to serving your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

10/10 Excellent

Suragni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My birthday
Wonderful and relaxing great
Stayed 1 night in Dec 2023
Response from Hotel Support on Jan 8, 2024
Dear Suragni: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and are so happy to see that you enjoyed your stay. We look forward to serving your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Hotel Support on Jan 5, 2024
Dear Linda: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and are so happy to see that you enjoyed your stay. We look forward to serving your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

10/10 Excellent

Taz

Response from Hotel Support on Jan 20, 2024
Dear Taz: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and are so happy to see that you enjoyed your stay. We look forward to serving your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

10/10 Excellent

jaime

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo que no hubo agua caliente pero todo lo demas muy bien
Stayed 1 night in Dec 2023
Response from Hotel Support on Dec 27, 2023
Dear Jaime: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and are so happy to see that you enjoyed your stay. We look forward to serving your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

2/10 Terrible

Antonio

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hotel Support on Dec 19, 2023
Dear Antonio: Thank you so much for taking the time to leave a review for our team. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

10/10 Excellent

Rigoberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Hotel Support on Feb 15, 2024
Dear Rigoberto: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and are so happy to see that you enjoyed your stay. We look forward to serving your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Hotel Support on Dec 19, 2023
Dear Brandon: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and are so happy to see that you enjoyed your stay. We look forward to serving your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

10/10 Excellent

Sergei, Northridge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hotel Support on Dec 19, 2023
Dear Sergei: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and are so happy to see that you enjoyed your stay. We look forward to serving your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a go!
Room was comfortable and everything was clean! Climate control was on point!
Stayed 1 night in Dec 2023
Response from Hotel Support on Dec 19, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and are so happy to see that you enjoyed your stay. We look forward to serving your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

10/10 Excellent

Eduardo

Stayed 1 night in Nov 2023
Response from Hotel Support on Dec 19, 2023
Dear Eduardo: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and are so happy to see that you enjoyed your stay. We look forward to serving your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

4/10 Poor

Eric

Stayed 1 night in Nov 2023
Response from Hotel Support on Dec 19, 2023
Dear Eric: Thank you so much for taking the time to leave a review for our team. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

10/10 Excellent

Sarita

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Hotel Support on Nov 18, 2023
Dear Sarita: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and are so happy to see that you enjoyed your stay. We look forward to serving your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

6/10 Okay

Robert

Stayed 1 night in Nov 2023
Response from Hotel Support on Nov 13, 2023
Dear Robert: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We look forward to serving your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

6/10 Okay

Arlet

Disliked: Property conditions & facilities, room comfort
It was too noisy and the mattress condition was poor and uncomfortable
Stayed 1 night in Oct 2023
Response from Hotel Support on Oct 29, 2023
Dear Arlet: Thank you so much for taking the time to leave a review for our team. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy stay!
Nice size room for lounging and relaxing. Working Air Conditioning/ heating with comfy bed. Although I will say my TV wasn’t working but thanks to smart thinking I brought my laptop for their free WiFi.
Stayed 1 night in Oct 2023
Response from Hotel Support on Oct 18, 2023
Dear Victor: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and are so happy to see that you enjoyed your stay. We look forward to serving your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, checkin was easy and staaff was friendly and helpfull. Room was clean and comfortable.
Stayed 4 nights in Oct 2023
Response from Hotel Support on Oct 12, 2023
Dear Bruce: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and are so happy to see that you enjoyed your stay. We look forward to serving your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, property conditions & facilities
QUIET AND CLEAN DISADVANTAGE: PARKING
Stayed 1 night in Sep 2023
Response from Hotel Support on Oct 12, 2023
Dear Ana: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and are so happy to see that you enjoyed your stay. We look forward to serving your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Hotel Support on Oct 10, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

10/10 Excellent

Sergei, Northridge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Motocycles should not be allowed on the parking lot near rooms - they make very loud noise starting from 5 am in the morning and they were kept on for "engine heating up" too long; This is very inconvinient
Stayed 1 night in Oct 2023
Response from Hotel Support on Oct 6, 2023
Dear Sergei: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and are so happy to see that you enjoyed your stay. We look forward to serving your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Hotel Support on Oct 6, 2023
Dear Linda: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and are so happy to see that you enjoyed your stay. We look forward to serving your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

4/10 Poor

Fernando

Disliked: Property conditions & facilities
Check out was at 11am and we woke up to construction on the roof at 7am. Had to listen to hammering and banging for almost 4 hours
Response from Hotel Support on Oct 6, 2023
Dear Fernando: Thank you so much for taking the time to leave a review for our team. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

10/10 Excellent

Douglas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and great price
Room was very clean, perfect size, just what I needed at the right price. I will definitely stay there again. The check in window is the only thing that looks low-budget because it’s a plexiglass station like at a check cashing place but that’s not a big deal I guess.
Stayed 1 night in Sep 2023
Response from Hotel Support on Sep 27, 2023
Dear Douglas: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and are so happy to see that you enjoyed your stay. We look forward to serving your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

10/10 Excellent

Lindsay

Traveled with family and small children
Wish the pool was cleaner so we could have used it. Floors in the room seemed pretty dirty too.
Stayed 1 night in Sep 2023
Response from Hotel Support on Sep 27, 2023
Dear Lindsay: Thank you so much for taking the time to leave a review for our team and for letting us know where improvement was needed. We appreciate your feedback and are so happy to see that you enjoyed your stay. We look forward to serving your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Hotel Support on Sep 27, 2023
Dear Rachel: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and are so happy to see that you enjoyed your stay. We look forward to serving your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

8/10 Good

Catherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fair price for a decent room, close to freeway.
Stayed 2 nights in Sep 2023
Response from Hotel Support on Sep 20, 2023
Dear Catherine: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and are so happy to see that you enjoyed your stay. We look forward to serving your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Hotel Support on Sep 20, 2023
Dear Linda: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and are so happy to see that you enjoyed your stay. We look forward to serving your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management