Ratings based on 846 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
81% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Hotel excelente

Posted Sep 26, 2016
Pros: Un hotel boutique muy bonito, con excelente ubicación, servicio y el personal muy amigable y atento
Location: Zona privilegiada donde se puede caminar y llegar a Rodeo Dr. donde como sabemos están las mejores marcas.
Es un hotel muy agradable que es perfecto para escapadas de fin de semana
Comment from Hotel Management
Sep 29, 2016 by Tom C., Hotel Management
Gracias por su reciente estancia con nosotros y sus comentarios acerca de su experiencia de usted. Estamos encantados de que haya disfrutado de su estancia y se sentía bien servido por el personal. Tenemos una propiedad muy bien diseñada y muy bien situado, así que estoy encantado de que lo apreciaba. Su regeneración es muy importante para nosotros y estamos muy orgullosos de que hemos sido capaces de hacer una impresión positiva sobre ti. Gracias de nuevo y esperamos sinceramente volver a verte pronto próxima vez que esté en la zona.
5 out of 5
by A verified traveler

Nice little hotel

Posted Sep 11, 2016
Very Chique hotel in Beverly Hills. Quiet and easy access to the surrounding area. The staff is friendly and I would come here again. The staff is very friendly and helpful.
Comment from Hotel Management
Sep 14, 2016 by Tom C., Hotel Management
Thank you so much for your recent stay with us and this wonderful feedback. We are thrilled when our guests report that they felt well served by the staff. We do have a great location and a beautifully designed property. It has a very unique ambiance and we are delighted that you enjoyed it. We hope to see you again soon.
4 out of 5
by A verified traveler

The annex

Posted Aug 18, 2016
The Avalon Hotel is conveniently located. I was put in a room across the street, called the annex, the room was nice and big, the bed was very comfortable, lots of closet space and a nice desk to work at, but I would have preferred to be in the main hotel which had a much nicer atmosphere. I loved the outside dining area by the pool.
Comment from Hotel Management
Aug 18, 2016 by Tom C., Hotel Management
Thank you for your feedback and your recent stay with us. We have three distinct buildings here on property but the room design and service levels are consistent throughout. I am glad to learn you enjoyed the room and the atmosphere of our poolside dining. I sincerely hope to see you on a return visit to Beverly Hills and I will be happy to show you alternate accommodations in our buildings to find the perfect fit for you.
5 out of 5
by A verified traveler from san francisco, ca

Great location, service and accommodations!

Posted Aug 13, 2016
Pros: Staff, decor and location.
Cons: Nada
Location: Walking distance to grocery and drug stores.
This hotel has it all. The materials used to decorate are among the best I've seen. This complimented by the amazing staff put this hotel at the top of our list for future Beverly Hills stays.
Comment from Hotel Management
Aug 17, 2016 by Tom C., Hotel Management
Thank you for your recent stay with us and your comments about your experience at Avalon Beverly Hills. We value all feedback from our guests but are thrilled when they report a positive experience. We are delighted that you enjoyed our location just steps from Rodeo drive and our fabulous Kelly Wearstler designs but we are most proud that you felt well served by the staff. We hope to see you again next time you are in Beverly Hills!
3 out of 5
by A verified traveler

Posted Aug 8, 2016
The water was cold , the shower was broken . the room was not clean . They did not refresh the room .
Comment from Hotel Management
Aug 17, 2016 by Tom C., Hotel Management
Thank you for your feedback regarding your recent stay. I am very disappointed to learn that you encountered any inconveniences during your stay. I would love to learn more about this so I can review the specifics of your reservation. Please contact me at the hotel at your convenience to speak further.
4 out of 5
by A verified traveler from ku

Good hotel close to rodeo and Beverly drive

Posted Aug 8, 2016
good hotel with average rooms close to many restaurants and cafes in Beverly drive and boutiques & shops in rodeo. 10 mins walk to rodeo
Comment from Hotel Management
Aug 8, 2016 by Tom C., Hotel Management
Thank you for your feedback and your recent stay with us. We do have a fantastic location here and we are delighted that this made your trip more convenient and enjoyable. We hope to see you again on your next visit to Beverly Hills.
2 out of 5
by A verified traveler

this hotel was ok.

Posted Jul 5, 2016
Pros: i liked how close it was to shops and restaurants.
Cons: idk, i just don't like the look of the hotel rooms. it looks cheaply remodeled.
Location: dining, food.
the avalon hotel was just ok. it was nice to have it close to many restaurants within walking distance.
Comment from Hotel Management
Jul 20, 2016 by Tom C., Hotel Management
Thank you so much for your recent stay with us and your comments regarding the service you experienced while on property. We are thrilled that you enjoyed the location. We here do love our Kelly Wearstler designed rooms and white oak hardwood flooring but I am disappointed that you were not impressed. I hope that you will return in the future so that we can show you different room options and provide you with stellar service!
5 out of 5
by Sheila from Las vegas

Five star all the way

Posted Jun 20, 2016 on Hotels
Great place to get away - great locale - hotel clean, nice bedding, no views - but room nice enough to not care
4 out of 5
by hawk

This traveler left a rating score only Posted Jun 6, 2016 on Hotels
1 out of 5
by A verified traveler from asia

Smell of toilet, hair of others, scartched window.

Posted May 15, 2016
Is it really 3-4 stars rating hotel in "Beverly Hills"? I don't think so because I have written as above, and it was also very very very noisy of party people.