Ratings based on 1,021 Verified Reviews

3.9 out of 5
80% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from California

Good location, very comfortable, but overpriced

Posted Jun 7, 2017
It appeared as if this was a very sleek hotel when it was first built (guessing 2011), but that nothing has been replaced or repaired since the initial opening! (Our visit was in June 2017). The staff also had a hard time problem-solving their own billing process which meant we spent a lot of unnecessary time at the front desk waiting for them to figure it out. Also beware: the "pool" is a small square pool no deeper than 4 feet that is housed in a sub garage in the parking garage! It was creepy and sad. High points: the bed was comfortable, the TV was great, the shower was very large and comfortable, and the 15 minute walk to Universal Studios was perfect for us.
Comment from Hotel Management
Jun 16, 2017 by Mohammad Yousuf, Hotel Management
Thank you for staying with us Janelle. We are disappointed that we did not meet you expectations but we appreciate your feedback as we are always looking at ways to grow and improve. We hope the next time you are in the area you choose to give us another chance so we can not only meet, but exceed, your expectations.
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Very clean. Lovely staff.

Posted May 29, 2017
Hotel in excellent condition. Metro nearby. Lovely staff. Rebecca was very helpful. Neighbourhood not the greatest but that's nothing on the grand scheme of things.
Comment from Hotel Management
May 29, 2017 by Mohammad Yousuf, Hotel Management
Thank you so much for staying with us Lenny! I am so happy that you enjoyed your stay and that we could help make your visit a good one. We hope to welcome you back again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from new jersey

Great location comfy beds

Posted May 14, 2017
Friendly staff enjoyed my stay would def recommend it if your staying in the LA area
Comment from Hotel Management
May 15, 2017 by Mohammad Yousuf, Hotel Management
Thank you for staying with us Dani K! We are so happy that you enjoyed your stay and we look forward to welcoming you back again soon!
4 out of 5
Recommended
for Families
by A verified traveler

Universal Studios Hollywood

Posted Apr 16, 2017
Pros: The location to the Universal Studios Hollywood shuttle stop was great. We needed to walk about 4 blocks.
Cons: The room was dark.
Location: Universal Studios Hollywood!
The hotel was clean and the staff was very pleasant. The location was close to the freeway. There was not too much else around the hotel.
Comment from Hotel Management
Apr 17, 2017 by mohammad yousuf, Hotel Management
Thank you for staying with us! We appreciate your feedback and are so happy that you found our staff pleasant. We hope that we can welcome you back to The Blvd again!
3 out of 5
by A verified traveler from NV

Could've been better

Posted Apr 16, 2017
Parking tight - only double parking Checked in late - good - however went to room and someone already in room. Apparently checked in 2 diff groups same room ?! Had to go back down, then get room and had issue with towel. Went to front desk for assistance. Room itself - clean - good standard options - micro/frig. Floor boards coming up, missing grout ? binding materials so lifting up. Front desk reps ok with exception of late night male rep. In morning Supervisor (Rebecca-if I remember correctly) was very apologetic and gave us a discount on parking for inconvenience. Also treated us to breakfast. She made a difference in understanding our disappointment. Thank you to her for making it better.
Comment from Hotel Management
Apr 21, 2017 by mohammad yousuf, Hotel Management
Dear LP, Thank you for staying with us. We are disappointed that we did not meet your expectations and we appreciate you letting us know. We are pleased that our Front Desk Supervisor was able to accommodate you, and we hope that you give us another chance not only to meet, but exceed, your expectations.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel close to Universal Studios

Posted Apr 16, 2017
Pros: Very nice room and nice lounge. Great staff
Cons: Not a great area. Not the hotels fault.
Location: Quick walk to Universal.
Very happy with the location. Close walk to Universal, and a short cab ride back at night. Nice little lounge for a drink at the end of the day, and breakfast in the morning. Go to the Good Neighbour restaurant up the street for a really good breakfast if you get a chance. Easy covered parking (fee). The surrounding area is a bit dicey. A lot of homeless on the streets. Our first day included a gal relieving herself at the cross-walk. There is an underground tunnel to under the freeway but we avoided it. Took cab back after dark.
Comment from Hotel Management
Apr 16, 2017 by mohammad yousuf, Hotel Management
Thank you for staying with us! We are so happy that you found the rooms and lounge nice, as well as our staff. We appreciate you taking the time to write a review and we hope to welcome you back to The BLVD again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Fun

Posted Apr 12, 2017
We got a free upgrade into a fun, fabulous room. Staff was great, they had a cool happy hour that kids can go to. Very close to universal. Had a blast
Comment from Hotel Management
Apr 14, 2017 by mohammad yousuf, Hotel Management
Wow, thank you! We couldn't be happier that we were able to be an bright spot during your recent trip! We are thrilled that you enjoyed your stay with us and can't wait to welcome you back soon.
3 out of 5
by A verified traveler

Posted Apr 12, 2017
They charge you for parking. Pool is super tiny in back of garage.
Comment from Hotel Management
Apr 14, 2017 by mohammad yousuf, Hotel Management
Thank you for staying with us. Like most urban hotels, we do charge an extra fee for parking; we are delighted, however, to offer it at a lower average rate than the other hotels in our area. We appreciate your feedback and thank you again for your business.
3 out of 5
by A verified traveler

It was okay.

Posted Apr 9, 2017
It was close to universal. But expensive parking at the hotel.
Comment from Hotel Management
Apr 9, 2017 by Mohammad Yousuf, Hotel Management
Thank you for staying with us Sam. We are happy that you were able to take advantage of our close proximity to Universal Studios. Like most urban hotels, we do charge an additional fee for parking, although we are pleased to offer it at a lower average fee than the other hotels in our area. We appreciate your feedback and thank you again for your business.
4 out of 5
Recommended
for Everyone
by A verified traveler from Montreal Quebec

Very decent hotel, few minutes from Universal

Posted Apr 7, 2017
Pros: Clean, simple, good value.
Cons: Bathroom shower needs to be modernized/improved. Looks like the tile guys were in a rush and did a mediocre job on tiling the floor of the shower.
Location: Universal City, Universal Studios, City Walk, close to North Hollywood. What else do you want?
Nice hotel, a bit cheaper than the on Universal grounds options, yet only a 5 -10 min walk to the free shuttle. Parking is also cheaper.
Comment from Hotel Management
Apr 7, 2017 by Mohammad Yousuf, Hotel Management
Thank you for staying with us llan! We are pleased that you enjoyed your stay with us and our close proximity to Universal Studios. We also appreciate your feedback regarding our showers as we are always looking at ways to improve our guests experience. Thank you again and we hope to welcome you back soon!