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Perfect beachfront location! While the hotel was close to tons of restaurants, our room was beautifully quiet. The in-room refrigerator and teakettle and complimentary breakfast were great amenities for our family, and, as a fitful sleeper, I found the beds really, really comfortable.
This hotel is amazing in every way. Just 300 feet from the major restaurants and shops, beach was less than 100 yards from our room. Staff was so friendly. Room was spacious, clean , had shower & large soaking tub , and a fireplace in the room to light and watch the sunset . We will be back for sure !!
Fabulous, all the way around. Gorgeous location and views, right on The Strand steps from the Pacific, with such easy access to LAX. The rooms are cozy and wonderful, the breakfast is delicious, and the staff is top-notch. Thank you for making my stay so fun and memorable.
Constance
Stayed 2 nights in Feb 2024
Response from Cara Marshall-Bryan, General Manager on Mar 11, 2024
Dear Constance, Thank you for your wonderful review of our Beach House! We are happy it was fabulous all the way around, has gorgeous views and is steps from the ocean. We look forward to your next visit to Beach House.
Property was great, staff was friendly and the room was clean. Great location close to the Strand and great restaurants.
George
Stayed 1 night in Feb 2024
Response from Cara Marshall-Bryan, General Manager on Mar 11, 2024
Dear George, Thank you for your kind review. We are glad you enjoyed our property, our staff and the cleanliness of the room. The location can't be beat in South Bay.
Hermosa Beach has changed soooo much! It’s super extra cute now. Lots of shopping and amazing restaurants. The boardwalk is safe walk up and down the beach or rent a bike and ride around. I recommend this area.
Kristen
Stayed 2 nights in Feb 2024
Response from Cara Marshall-Bryan, General Manager on Mar 11, 2024
Thank Kristen for the update, regarding our cute town of Hermosa Beach! We do have a great location to everything beach town...
This was a nice comfortable and clean stay with and very close to the beach! The only thing that I was disappointed in was my "ocean view" room was only that if you walked out onto the balcony and looked to the left. I am not sure if that is an Expedia issue or hotel one but that did not please me. All in all though a great stay!
loren
Stayed 6 nights in Dec 2023
Response from Cara Marshall-Bryan, General Manager on Jan 5, 2024
Dear Loren,Thank you for your candid review. We are happy you enjoyed our location, as well as room comfort and cleanliness. I am sorry you were disappointed by the room view. We offer several different view types and room categories to choose from. We look forward to welcoming you back.
Response from Cara Marshall-Bryan, General Manager on Dec 13, 2023
Dear Mikala, Thank you for loving Beach House! We are happy you enjoyed the best things-location, staff and the property.Let us know the next time you are returning to Hermosa Beach.
Amazing location steps away from the beach. Had such a comfortable room and the staff was great!
Adrien
Stayed 1 night in Oct 2023
Response from Cara Marshall-Bryan, General Manager on Oct 30, 2023
Adrien, Thank you for posting such a lovely review. We are happy you were able to experience our amazing location just steps from the beach, as well as our comfortable guest room and staff service. Come back to visit us soon.
10/10 Excellent
Tania
Oct 21, 2023
Tania
Stayed 1 night in Oct 2023
Response from Cara Marshall-Bryan, General Manager on Nov 13, 2023
Dear Tania, We are thrilled with your 5 out of 5 rating for Beach House Hotel. Come back to visit soon.
Great location! So many restaurant options and the beach front is gorgeous. Rooms are fresh, clean. Beds very comfortable. Loved the kitchenette and fireplace. Enjoyed our stay tremendously, can’t wait to come back.
Suzette
Stayed 1 night in Sep 2023
Response from Cara Marshall-Bryan, General Manager on Sep 26, 2023
Suzette, Thank you for posting a review for Beach House. We are overjoyed you enjoyed our location, amenities and beach front! Hope you can return soon.
2/10 Terrible
Jesse
Business traveler
Sep 18, 2023
Disliked: Cleanliness, room comfort
Jesse
Stayed 1 night in Sep 2023
Response from Cara Marshall-Bryan, General Manager on Sep 26, 2023
Dear Jesse, Thank you for your review. We are hoping you could respond back to help us understand your rating of a 2. We feel badly your stay was not a 10.
The valet guy named Jaime treated us amazing. Great guy, hard worker, always on point with anything that we needed. He even helped us out with restaurant options. Thanks to him, we had an amazing vacation.
Abraham
Stayed 1 night in Sep 2023
Response from Cara Marshall-Bryan, General Manager on Sep 22, 2023
Dear Abraham, Thank you for your kind review and shout-out to Jaime! We look forward to welcoming you back.
This was a great place for a mini getaway! Will definitely be back again!
Waliga
Stayed 2 nights in Sep 2023
Response from Cara Marshall-Bryan, General Manager on Sep 7, 2023
Dear Waliga, Thank you for a 5 out of 5 review! We are happy you chose Beach House Hotel for your mini getaway. We look forward to welcoming you back soon.
Response from Cara Marshall-Bryan, General Manager on Aug 4, 2023
Dear Glenn, Thank you for your review. We feel badly your stay was not a 5 out of 5. We hope you return to stay again and we can make it a better experience for you.
Amazing service, location and I would definitely be coming back. I loved it.
Viviana
Stayed 1 night in Aug 2023
Response from Cara Marshall-Bryan, General Manager on Aug 4, 2023
Dear Viviana, Thank you for this awesome review! We are happy you were amazed by our service and location. We look forward to welcoming you back again soon.
Always love this place. We come every year for our anniversary. Bike rental, food, and beach within walking distance.
Amy
Stayed 1 night in Jun 2023
Response from Cara Marshall-Bryan, General Manager on Jul 3, 2023
Dear Amy,Thank you for posting a great review. We are happy you are a "regular" who returns each year on your anniversary! So glad you enjoy all the Beach House and Hermosa Beach have to offer. See you next year!
10/10 Excellent
Jhamal
Jul 1, 2023
Jhamal
Stayed 1 night in Jun 2023
Response from Cara Marshall-Bryan, General Manager on Jul 24, 2023
Jhamal, Thank you for submitting a review! We love a 5 out of 5. Looking forward to your return trip in the future.
10/10 Excellent
Jamie
Jun 28, 2023
Jamie
Stayed 3 nights in Jun 2023
Response from Cara Marshall-Bryan, General Manager on Jul 3, 2023
Dear Jamie, Thank you for taking the time to post a review. We appreciate a 10 out of 10 for your stay. WE look forward to your return visit.
We come here every year. Love this hotel. Right on the beach. Walking distance to shops and food. Valet and front desk always helpful and friendly.
Amy
Stayed 1 night in Jun 2023
Response from Cara Marshall-Bryan, General Manager on Jun 26, 2023
Dear Amy, Thank you for your kind review. We appreciate your continued loyalty year after year. You are correct there is much to love about Beach House, the beach, the location, and the friendly staff. See you next year for another beach romance.
The booking description is extremely misleading. You have the option of no view, partial ocean view or ocean view. We booked an ocean view for a more expensive rate and when we arrived we were given a partial view room. When I explained we booked an ocean view, the manager said that they cannot control 3rd party bookings and this was in fact the room we booked. They were unwilling to honor what we booked as described as ocean view and they didn’t take any responsibility or make any accommodation to help. Don’t be fooled by the very misleading booking. We paid $510 for a partial view disguised at ocean view for one night and it’s not even a full 24 hrs. Checkin at 4 pm and checkout at 11:00. Beautiful hotel but manager didn’t care about us and refused to help.
Sherry
Stayed 1 night in Jun 2023
Response from Cara Marshall-Bryan, General Manager on Jun 26, 2023
Dear Sherry, I appreciate you taking the time to review your experience and am truly disheartened to hear it fell well below expectations. I am sorry to hear, you were disappointed by the room view and any confusion when booking with Expedia. We offer several different view types and room categories. We strive for each of our guests to leave with nothing, but positive lasting memories and we sincerely regret that your visit certainly failed with regards to the view and room location.
Response from Cara Marshall-Bryan, General Manager on Jun 16, 2023
Dear Elaine, Thank you for your great review. We loved your comment, calling the hotel a "beautiful beachfront property". We look forward to welcoming you back.
We try to come here once a year. Have never been disappointed! Always clean, well furnished and maintained. Plenty of dining and shopping options within walking distance. Staff are courteous and the beach is clean and safe. Love it!
Shelly
Stayed 2 nights in Jun 2023
Response from Cara Marshall-Bryan, General Manager on Jun 16, 2023
Dear Shelly, Thank you for your kind review and your continued loyalty to Beach House Hotel. We appreciate your love of the location, cleanliness and most of all staff! Let us know when your returning next year.
We had a very nice overnight stay at Beach House Hotel at Hermosa Beach. The team was very friendly and helpful, the room was clean, comfortable, and well-equipped. The location was perfect, on the beach walk and near many restaurants. I would recommend a stay here and would stay here again!
Katrina
Stayed 1 night in Jun 2023
Response from Cara Marshall-Bryan, General Manager on Jun 13, 2023
Dear Katrina, Thank you for taking the time to post a review of your experience! We are thrilled you enjoyed our team, your guestroom, and our location. We look forward to welcoming you back.