Ratings based on 1,192 Verified Reviews

3.9 out of 5
86% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful hotel good value in LA

Posted Jan 20, 2017
This was a great hotel for what we wanted in a base in LA very clean great amenities wonderful staff right next door to a great Denny's highly recommended
Comment from Hotel Management
Jan 20, 2017 by Anthony, Hotel Management
Thank you for that nice comment.
4 out of 5
Recommended
for Everyone
by A verified traveler from Reedley, Ca

Nice Hotel

Posted Jan 16, 2017
Very friendly staff. Room was clean and spacious, some road noise but considering it's right off the freeway I expected that. The road noise was not bad in the room tho. Great place for a quick weekend getaway with the hubby.
Comment from Hotel Management
Jan 20, 2017 by Anthony, Hotel Management
Thank you.
2 out of 5
by A verified traveler

Clean

Posted Jan 7, 2017
Pros: --
Cons: Service and cleaning the room
Hotel is not clean, especially bath rooms. Stains on the carpet inside the room.
5 out of 5
Recommended
for Everyone
by A verified traveler from Boca Raton Florida

Nice Hotel

Posted Jan 5, 2017
Pros: The hotel is clean, also has parking lot if you rent a car!
Cons: Maybe a breakfast included!!!???
Location: The Hotel is close to Hollywood, Universal Studios and Beverly Hills!
Nice Hotel and close to all facilities! Has restaurant close! The Staff is very friendly and helpful!
Comment from Hotel Management
Jan 9, 2017 by Anthony, Hotel Management
Thank you for staying with us. We look forward to seeing you in your next visit.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice and clean hotel

Posted Jan 4, 2017
Accessible to a lot of area is one more important thing.
3 out of 5
Recommended
for Everyone
by A verified traveler from Seattle, WA

Comfortable room that looked over a trash dump

Posted Dec 27, 2016
Pros: Location.right off the freeway. Helpful staff. Breakfast at Denny's which is basically attached to the hotel.
Cons: Covering the trash dump?
Room was comfy enough. Coffee machine crammed into the bathroom. Beds were comfy. Blankets were sparse. Staff was helpful. When we stepped out of the room, it overlooked a trash dump :(
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 22, 2016
Pleasing! Room was clean and the staff were friendly
Comment from Hotel Management
Dec 25, 2016 by Anthony, Hotel Management
Thank you, we look forward to see you on your next visit.
3 out of 5
Recommended
for Everyone
by A verified traveler from sherman oaks

Just OK but watch the staff !

Posted Dec 16, 2016
Basically it's a nice place to stay fairly clean but pretty straightforward. But do not leave things in your room. If you leave something upon checkout know that you will never see it again. I've stayed there I wanted off for almost 10 years because I have a rental property down the street. The cleaning staff will always take everything that you leave behind and never give it to lost and found. You leave it you lose it!!!
4 out of 5
Recommended
for Everyone
by A verified traveler from Connecticut

Affordable Value

Posted Dec 15, 2016
Pros: Proximity to center of Sherman Oaks and 405. Friendly staff. Ease of parking. Denny's
Cons: Elevator
Location: Parks, shopping, restaurants, ease to get on and off the 405 and 101.
I have been staying at this hotel each Thanksgiving for three years now. The staff is always friendly, helpful, and timely when services are needed. The only drawback is that our party was not informed this Thanksgiving that the Denny's restaurant on the premises was closed for renovation. Poor timing on their (Denny's) part for the food is good and very convenient for breakfast and it is a busy time for travelers. Otherwise, the Best Western remains consistent in value and comfort.
4 out of 5
Recommended
for Everyone
by A verified traveler from Utah

Very Nice and Clean.

Posted Dec 13, 2016
Pros: Clean and comfortable room. Nice area.
Location: Great safe feeling location. Only 15 minute drive to Universal Hollywood.
We stayed here while on family vacation to Universal Hollywood. It was nice and comfortable and clean and we got a great deal on Expedia. Staff was friendly. Only downside was that the Denny's attached was closed for renovations but they did offer a grab and go snack back with water if you wanted .Also, our bolt lock on the door wouldn't fully engage. I mentioned this to the front desk so they could get it fixed. We would definitely stay here again.