Ratings based on 659 Verified Reviews

3.7 out of 5
76% of guests recommend
4.0 Room cleanliness
3.7 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

may be ok, for just one night

Posted Apr 22, 2017
Pros: Price and ubication
Cons: breakfast
good Price and location, but there is a lot of noise
Comment from Hotel Management
Apr 27, 2017 by Rick, Hotel Management
Dear Anonymous: Glad you liked our price and location. I'm sorry, sometimes customers can be noisy at times. In the future, please just call down to the front desk and they will ask the guest to be quiet. Regards , Best Western Plus Dragon Gate Inn
4 out of 5
Recommended
for Everyone
by A verified traveler from Oakland,CA

Great 1 block away from Chinatown

Posted Apr 20, 2017
Great location if you want to explore LA's Chinatown parked car in the hotels underground parking payed $5 more to keep car there after check out 12 noon walked 1 block and was in the heart of Chinatown
Comment from Hotel Management
Apr 27, 2017 by Rick, Hotel Management
Dear Gunther: So glad you had a chance to explore Chinatown. There are so many nice places to explore all around us. I hope the next time you visit you will get a chance to visit Olvera Street, Little Tokyo, the Fashion District and all the other really cool districts that we have nearby. Regards, Best Western Plus Dragon Gate Inn
5 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco

Friendly staff, not too far from downtown L.A.

Posted Apr 19, 2017
We were super comfy at this hotel. Nice big room with two double beds. Good parking garage for our car!
Comment from Hotel Management
Apr 27, 2017 by Rick, Hotel Management
Dear Michelle: Thanks for choosing to stay with us and for the great review. We hope to serve you lodging needs in the near future. Regards, Best Western Plus Dragon Gate Inn
3 out of 5
Recommended
for Everyone
by A verified traveler from San Fernando Valley---Los Angeles

Convenient to Walt Disney Hall and the Broad

Posted Mar 27, 2017
Pros: Convenient location.
Cons: General layout and services at front dest.
Location: Location is great--Chinatown and walking distance to Disney Hall and the Broad
Hotel exterior is hard to see and locate. Interior design is strange. Appearance makes one leery of safety of place. Rooms are clean and good size.
Comment from Hotel Management
Apr 1, 2017 by Rick, Hotel Management
Dear Anonymous: Glad you liked our location and our service. Perhaps because downtown Los Angeles gets really quiet at night is why you feel this way. I can assure , we are in the safest district of all of downtown Los Angeles. I hope you give us another chance to earn your business.. Regards, Best Western Plus Dragon Gate Inn
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice, clean and all staffs are friendly!

Posted Mar 22, 2017
Pros: The structure of the hotel built with open area. Well kept, quite and comfortable place to stay.
I decised to stay in this hotel for its location included continental breakfast. We felt comfortable with the helpful and friendly staffs especially Ann, the food server always around to serve and kept the breakfast area spotless. All of us were very pleased of her. Great works, Ann!. Thank
Comment from Hotel Management
Mar 25, 2017 by Rick, Hotel Management
Dear Guest from VA: Thank you for choosing to stay with us. I will share your compliments with Ann from our breakfast staff. Regards and safe travels, Best Western Plus Dragon Gate Inn
4 out of 5
by wesley

Surprisingly clean

Posted Mar 22, 2017 on Hotels
Surprisingly clean! Quite, lots of dinner options and local shops.
Comment from Hotel Management
Mar 25, 2017 by management, Hotel Management
Dear Wesley: Glad we measure up to your standards. We hope to serve you again in the near future. Regards, Best Western Plus Dragon Gate Inn
4 out of 5
by Elisa

Posted Mar 21, 2017 on Hotels
Comment from Hotel Management
Mar 25, 2017 by management, Hotel Management
Thank you Elisa; Regards, Best Western Plus Dragon Gate Inn
4 out of 5
by A verified traveler

Posted Mar 20, 2017 on Hotels
Comment from Hotel Management
Mar 25, 2017 by management, Hotel Management
Thank you, Best Western Plus Dragon Gate Inn
4 out of 5
by Max

Posted Mar 19, 2017 on Hotels
Comment from Hotel Management
Mar 25, 2017 by management, Hotel Management
Dear Max; Thank you, Best Western Plus Dragon Gate Inn
5 out of 5
by Michelle

Friendly

Posted Mar 19, 2017 on Hotels
Quiet area especially when we were given ear plugs in ouregards room. Shower was nice. We Loved the message we had at the little Shop in the hotels courtyard
Comment from Hotel Management
Mar 25, 2017 by management, Hotel Management
Dear Michelle: So glad you enjoyed your room and all the little shops in our courtyard. Regards, Best Western Plus Dragon Gate Inn