Ratings based on 418 Verified Reviews

3.8 out of 5
77% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Getting better and better

Posted Aug 28, 2017
Pros: Shower, new renovated rooms
This hotel has been heavily renovated as of late and is in much better condition than I had expected based on pictures and reviews. I would give it a go and expect a hotel that is working hard to get better, the staff were easy to work with and the room clean. I had a renovated room and it was quite nice, big walk in shower and new decor. I'd recommend it.
3 out of 5
by A verified traveler from San Diego

Need to train staff on customer service!

Posted Aug 26, 2017
Pros: It was close to my work.
Cons: Customer service needs major improvement.
Location: It is close to a shopping center and to the freeway.
I have stayed here 2 other times. The Front Desk staff are not the greatest. This time, I walked in for the breakfast and the girl at the desk was so busy on her cell phone, she couldn't even look up and say hi. Then she was eating her breakfast and still couldn't look up from the desk to acknowledge me as I walked by. Every time I stay I have to bring my key card back on the second day after I come back from work to have them activate my card again. My last night there, there was a police drug bust in the room next to mine. I picked up the hotel phone to call the operator and guess what, the phone didn't even work! I called with my cell phone and was put on hold almost 5 minutes. So I hung up and called back, the line rang and rang but was finally picked up, and when I told her I had been on hold so long, no apology. She told me that she thought it was police action from someone on the street, because when it is someone at the hotel they usually tell them! Well, I know it was in the room next to me, but she didn't care anyway. But this told me that they have problems ongoing! Now I know why they asked me if being on the ground floor was ok! I travel a lot for work and I was hoping this would be my home away from home. As a single woman, I don't feel it is a safe place to stay. I won't be back.
5 out of 5
Recommended
for Everyone
by A verified traveler from New Haven, CT

Great hotel for the price

Posted Aug 23, 2017
Hotel staff was professional, friendly, and courteous. The rooms are simple, on the smaller side, but nicely updated and clean. Very convenient location and sufficient parking, we had a great experience and will definitely be staying here again. The complimentary breakfast was also quite good!
5 out of 5
by Timothy

TV TAPING

Posted Aug 22, 2017 on Hotels
We absolutely enjoyed our one night stay at this hotel. We were in town for TV tapings and it was beautiful.
4 out of 5
by A verified traveler

Posted Aug 21, 2017 on Hotels
Easy to get to the places I needed to go to.
4 out of 5
by A verified traveler

Clean and friendly

Posted Aug 17, 2017 on Hotels
Room was clean and well kept. Service was great at front desk. Breakfast had lots of variety.
4 out of 5
by Marco

This traveler left a rating score only Posted Aug 5, 2017 on Hotels
5 out of 5
by SAM

Very happy customer

Posted Jul 30, 2017 on Hotels
Nice clean place , friendly people . Yummy breakfast .
5 out of 5
by Mosera

This traveler left a rating score only Posted Jul 30, 2017 on Hotels
4 out of 5
by Lony

This traveler left a rating score only Posted Jul 12, 2017 on Hotels