Ratings based on 39 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
86% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Feb 8, 2016
What was available on the Breakfast menus or buffet was bland, tasteless rubber. The lunch and evening menus were very limited. We always dined elsewhere
2 out of 5
by A verified traveler

This hotel has NO DESK and NO REAL CHAIR.

Posted Feb 1, 2016
If you are a business traveler, avoid this place unless you want to sit in the bed to work. They have no desk, and no desk chairs. Chen i asked the desk clerk where the "Ergonomic Chair and desk" that i saw in the description were he said "sorry we don;t have them. We get a lot of complaints about that, but there is nothing I can do for you". What a Joke.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hard to rate

Posted Jan 22, 2016
This hotel is in a great location, appears newly renovated and the overall feel of the hotel is great. The valet parking staff (there is no self parking as per most hotels in the area) were excellent! Reception and bell boys were also outstanding. Where this hotel is hard to rate is the cleaning staff. The hotel was not dirty, nor was our room however on two occasions (stayed 5 nights) our room hadn't been cleaned. Having placed our towels on the floor as standard, we had limited choice but to wait in the lobby at 10pm while the room was made.
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing hotel.

Posted Nov 16, 2015
Very pleased with my stay at the Beverly Hills Marriott
Comment from Hotel Management
Nov 20, 2015 by Brian Keys, Hotel Management
Dear Anonymous, I would like to thank you for your recent stay and for your kind comments on this website. We looking forward to welcoming you back to Beverly Hills again soon. At your service, Brian Keys General Manager
5 out of 5
Recommended
for Families
by Ulf from Malmö

Trevligt och fräscht

Posted Oct 26, 2015 on Hotels
Trevlig och serviceinriktad personal vilka förstärkte upplevelsen av det fina hotellet. Rent och fräscht poolområde och sist men inte minst en mycket bra restaurang
Comment from Hotel Management
Jan 9, 2016 by Brian, Hotel Management
Dear Ulf, I would like to thank you for your recent stay and for your kind comments on this website. We looking forward to welcoming you back to Beverly Hills again soon. At your service, Brian Keys General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 20, 2015
SMART HOTEL ...INTERIOR OF HOTEL SHARP & CLEAN...STAFF IS PLEASANT & PROFESSIONAL BUT ROOM SIZE IS POOR....NO BUSINESS DESK OR CHAIR AREA WITHIN THE ROOM.....
Comment from Hotel Management
Dec 19, 2015 by Brian Keys, Hotel Management
Dear Guest, I would like to thank you for your recent stay and for your kind comments on this website. We looking forward to welcoming you back to Beverly Hills again soon. At your service, Brian Keys General Manager
5 out of 5
Recommended
for Couples
by Jo Dee

Posted Oct 19, 2015 on Hotels
Loved the hotel!! Bedding awesome. Could walk everywhere I wanted to go. Front desk customer service was very terrible though.
Comment from Hotel Management
Jan 9, 2016 by Brian, Hotel Management
Dear Jo Dee, I would like to thank you for your recent stay and for your kind comments on this website. We looking forward to welcoming you back to Beverly Hills again soon. At your service, Brian Keys General Manager
5 out of 5
Recommended
for Families
by diana from Mexico

Excelente

Posted Oct 17, 2015 on Hotels
Muy bien
Comment from Hotel Management
Jan 9, 2016 by Brian, Hotel Management
Dear Diana, I would like to thank you for your recent stay and for your kind comments on this website. We looking forward to welcoming you back to Beverly Hills again soon. At your service, Brian Keys General Manager
4 out of 5
by A verified traveler from beverlly hills

Nice hotel. Really noisy

Posted Oct 16, 2015
I really like the marriott chain in general and this is a nice new hotel, the staff was really nice and everything was really great and then it was time to sleep wich was really dificult because i could hear everything the neighbors did talk, walk, scream even their tv. It was really annoying
Comment from Hotel Management
Oct 19, 2015 by Brian, Hotel Management
Alejandro, We appreciate you taking your valueable time to respond on your website. Delighted that you enjoyed our hosts and facility but please accept my apologies for the noise you encountered. Yours in hospitality. Brian Keys General Manager
4 out of 5
Recommended
for Getaway With Friends
by Karla from Chicago

Posted Oct 14, 2015 on Hotels
My boyfriend and I were in town for a wedding. The valet staff stood out to us because they were FANTASTIC! Very quick and extremely helpful and friendly. The only thing we would have liked to have seen different were later pool times. 10p.m. is a bit early when the weather is so perfect for a late night dip. Overall satisfied with our choice in hotel!
Comment from Hotel Management
Dec 19, 2015 by Brian, Hotel Management
Dear Karla, I would like to thank you for your recent stay and for your kind comments on this website. We looking forward to welcoming you back to Beverly Hills again soon. At your service, Brian Keys General Manager