Awesome hotel with the most comfy bed ever !!
Posted Jul 12, 2016
It was a very pleasant & good stay EXCEPT for the first night's dinner reservation made at Wolfgang Puck's Restaurant ! The restaurant's receptionists spoilt my 1st night but luckily all the other hotel staffs starting from the Front desk, Concierge, Bell service, Housekeeping, Doormen & Valet were extremely friendly, courteous, informative & helpful. I was given a 5X upgrade upon check-in by the front desk male receptionist.(I don't know why hehe) It was indeed a very pleasant surprise. In fact, I think every hotel staffs that came into contact with us were really doing more than what was "normal". I've never felt better staying there !! (minus the restaurant's 1 super bad attitude receptionist + 1 new & ignorant receptionist. Hotel check-out was done really fast & good. No hassle at all. Overall Rating should be 5, I gave 4 due to the 1 super bad restaurant's encounter. Hotel Stay STILL Extremely, VERY MUCH Highly Recommended !!! :))