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Reviews of Brentwood Inn

2 out of 5
Brentwood Inn
12200 W Sunset Blvd, Los Angeles, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 467 out of 766 reviews" "
Rating 8 - Good. 211 out of 766 reviews" "
Rating 6 - Okay. 52 out of 766 reviews" "
Rating 4 - Poor. 20 out of 766 reviews" "
Rating 2 - Terrible. 16 out of 766 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

laura

Disliked: Property conditions & facilities
The room was comfortable but the bathrooms are in badly need of repair.
Stayed 1 night in Apr 2024

10/10 Excellent

Alice

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Mar 2024

10/10 Excellent

Nancy, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is dog friendly and has free parking! My King Deluxe Suite is small, but has a private, fenced in patio where my pup loves to hang out. The listing says that breakfast is included, but it just consists of granola bars, hot water and tea bags in the lobby, and a coffee maker in the room.
Stayed 2 nights in Mar 2024

10/10 Excellent

fernan

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is tucked into a fairly calm and quiet area in Brentwood. Not more for conveniences in the immediate area but stores and other sites are only a few minutes away. We stayed here while our daughter was giving birth to our granddaughter at the UCLA Medical Center that was only about a 10-14 minutes drive depending on the time of day. The place was very comfortable and clean. Though it was quite pricy for a couple nights stay, 10/10 would recommend.
Stayed 2 nights in Mar 2024

10/10 Excellent

Aaron J

Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dog friendly! Clean and nicely remodeled. Snug and smarty done rooms! I like.
Stayed 1 night in Feb 2024

6/10 Okay

Mary

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Property has charm, construction & road noise from Sunset Blvd were to be expected. Property list Breakfast Included, they should call it a "Breakfast Bar" Literally. I asked the front desk where breakfast could be found? He pointed to the small basket of Kellogg's Fruit Bars (not bad). I then asked for coffee, he told me it could be found in the room. My suggestion, put the bars in the room with the coffee. You don't provide Breakfast! Update your Expedia Listing.
Stayed 2 nights in Feb 2024

4/10 Poor

Cat

Traveled with partner
Disliked: Amenities, property conditions & facilities
The property had a nostalgic appeal. However, the rooms were very small, amenities outdated. Remote didn't work inside the room. The heater was hard to operate. Probably won't stay here again.
Stayed 1 night in Feb 2024

10/10 Excellent

Inna

Stayed 1 night in Feb 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024

4/10 Poor

Marshall

Business traveler, Traveled with partner
Disliked: Staff & service, property conditions & facilities
heather doesn’t work and furniture so old
Stayed 5 nights in Jan 2024

2/10 Terrible

Jennifer

Stayed 1 night in Jan 2024

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Ross

Stayed 1 night in Jan 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
No Breakfast!!!!!
There was no breakfast! Free breakfast was just a false advertisement! What they call breakfast was hot water and snack bar. The coffee was just the awful coffeemaker and the coffee at room (that I didn’t use). I stayed two nights and each morning I had to drive in the rush hour, find parking place and buy breakfast. The bathroom was absolutely not like the pictures. It was a kind of hole 2 feet by 2 feet. The carpet was probably as old as the building (a hundred years probably) and very dirty. I gave one more star just because of the location.
Stayed 2 nights in Jan 2024

10/10 Excellent

TOMAS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, clean, quiet, convenient. No fuss. My kind of place.
Stayed 1 night in Dec 2023

6/10 Okay

Erik-John

Liked: Cleanliness, staff & service
It was cute and comfortable. I did have en encounter with a silverfish in the bathroom while showering but other than that everything was clean and nice. My biggest complaint is the room was nearly as cold inside as outside no matter what I did with the control for the heat. I'd also advise to have coffee in the lobby for breakfast, which was a fig bar. The person at the desk told me the only coffee was the coffee maker coffee in the room, which was not good and meant I had to go to the country mart for coffee. I left at 4pm the day before I was set to depart for person reasons and let the front desk know.
Stayed 2 nights in Dec 2023

6/10 Okay

Gene

Traveled with family
Just not what we expect
The 2nd night we stay, there was no hot water and the front desk didn't have an option for us. When we moved back in on the 23rd, the room we stay in had only one outlet that work. The manager told us they are working on the renovation and some of the rooms were closed off. We lived in the neigborhood and this was convient for our daughter visiting us. We would gladly come back if the rooms and services improve.
Stayed 4 nights in Dec 2023

4/10 Poor

Adam

Liked: Staff & service
Disliked: Property conditions & facilities
Room was not as pictured and not near as big as the pics showed it. The bathroom was tiny and the floor wasn’t close to level and tile work was shotty. Behind sink and toilet were dirty. Needs deep cleaned better. The breakfast was not a breakfast it was a snack just granola bars.
Stayed 2 nights in Dec 2023

10/10 Excellent

Jeffrey

Stayed 2 nights in Dec 2023

6/10 Okay

Marc, San Mateo

Stayed 2 nights in Dec 2023

8/10 Good

Yuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Navah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

LaToya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Bruce

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Andrea

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Needs some repairs
Good location but a rundown hotel. There are rips in furniture, cracked tile in the bathroom and TV didn't work.
Stayed 1 night in Dec 2023

10/10 Excellent

PEGGI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Not worth the price
This motel is overpriced for what you get. It is located in an extremely busy street with horrendous traffic. Our room was very small with barely any space for our suitcase. The reception person said it was an upgrade but I think he was fooling us. Also, there's limited parking space and you may have to park on the street. Their idea of breakfast is a fig or granola bar which I passed. I will not be returning.
Stayed 2 nights in Nov 2023

2/10 Terrible

TAMERA

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dont stay here
Mold cracked tiles floor dirty
Stayed 2 nights in Nov 2023

10/10 Excellent

Maranda

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous property.
Stayed 1 night in Oct 2023
Response from Luis on Oct 16, 2023
Thank you for the stellar review! We look forward to you staying with us again!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Luis on Oct 16, 2023
Thank you for the perfect score! We'd love to see you again!

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from Nick on Oct 5, 2023
Thank you for sharing this kind and uplifting review of The Brentwood Inn!I We hope to host you another time soon.

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this property because it is only one mile from my daughter who lives on Teakwood road. every one of the office staff were kind, helpful and friendly. I would prefer if the rooms had a Keurig coffee maker because I could bring my preferred K cups. Also, I did not realize that I would be on the second floor and I had to lug my heavy suitcase up the stairs. Other than that, the facility was wonderful?
Stayed 7 nights in Sep 2023
Response from Luis on Oct 1, 2023
We're sorry that we better accommodate you better! When you decide to stay with us next time, we'll be sure to help as best we can to make your stay all that much more comfortable!

8/10 Good

Deborah

Stayed 1 night in Sep 2023
Response from Luis on Oct 20, 2023
Thank you for the great review! Was there anything we could improve upon to make your next visit a better experience?

6/10 Okay

Sheryl

Traveled with partner
Disliked: Property conditions & facilities
Property is old and needs updating. Location for us was great. Parking is limited. Telephone didn’t work TV remote didn’t work.
Stayed 1 night in Sep 2023
Response from Luis on Oct 16, 2023
We greatly apologize for the inconvenience. We are always trying to improve, and we hope that we can make your experience next time better.

6/10 Okay

Lorraine

Stayed 1 night in Sep 2023
Response from Luis on Oct 16, 2023
Thank you for the review, is there anything you'd like improved for your next visit?

10/10 Excellent

Kristine, Vancouver

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Bed was comfortable. Bananas, oranges, tea, and breakfast bars were good. Old school medicine cabinet was fun. Manager and cleaning staff were helpful and friendly.
Stayed 3 nights in Sep 2023
Response from Luis on Sep 21, 2023
Thanks for giving us your time to leave such a kind review! You were a joy to have with us!

10/10 Excellent

Mariam

Liked: Cleanliness, staff & service, property conditions & facilities
Loved staying at this place!
Stayed 8 nights in Sep 2023
Response from Luis on Sep 19, 2023
Thank you for the stellar review! We look forward to your next stay with us!

10/10 Excellent

Madalin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Luis on Sep 18, 2023
Thank you for the stellar review! We look forward to your next visit with us!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay Cation
What a gem, this place is great can't wait to book again.
Stayed 1 night in Sep 2023
Response from Luis on Sep 18, 2023
Thank you for the stellar review! You were a wonderful guest, and we look forward to your next stay at our Inn!

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Brendan Perry (Hotel Manager) on Sep 7, 2023
Hello,Thank you for sharing this perfect rating of your recent stay with us! I'm happy to see that we were able to provide you a comforting stay. We hope to host you again someday!

10/10 Excellent

John, Doylestown

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable and comfortable
Stayed 4 nights in Aug 2023
Response from Brendan Perry (Hotel Manager) on Sep 5, 2023
Hi John,Thank you for sharing this review of your experience with us at The Brentwood Inn!I'm happy to see that we were able to provide you with a relaxing stay.We look forward to hosting you again and until then, take care.

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean and simple room, thougha lot of traffic noise. Also, someone forgot to turn off an alarm that rang at 6 am.
Stayed 1 night in Sep 2023
Response from Brendan Perry on Sep 4, 2023
Hi Philip,Thank you for taking the time to share this feedback on your recent stay with us. I do apologize that there was an issue with noise, but I'm happy to see that found our property cleanly. We hope to host you for your next stay with us and until then, take care!

4/10 Poor

Harry

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from Brendan Perry on Sep 4, 2023
Hi Harry,We appreciate you providing this feedback on your stay with us. I see that there may have been some issues with your stay. I would like the opportunity to discuss this with you so that we can learn from your experience here. We hope to host you again soon and until then, take care.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great experience! Nick was fantastic! He was so helpful & went above and beyond! What a wonderful place!
Stayed 3 nights in Aug 2023
Response from Brendan Perry (Hotel Manager) on Aug 30, 2023
Hello,Thank you for sharing this review on your recent stay with us! I'm happy to see that Nika was able to provide you with a relaxing stay. We look forward to welcoming you back and until then, take care!

4/10 Poor

Marlene

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 3 nights in Aug 2023
Response from Brendan Perry (Hotel Manager) on Aug 30, 2023
Hi Marlene,Thank you for sharing your rating of The Brentwood Inn.I'm saddened to see that you found our hotel to have much left to be desired. I would like to discuss your stay with you. If you could please reach out so we can learn from your experience. We hope to host you again and until then, take care.

10/10 Excellent

michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
what a motel should be...
great location; great staff; no hidden fees; clean & friendly; surprisingly quiet for sunset boulevard
Stayed 1 night in Aug 2023
Response from Brendan Perry on Aug 27, 2023
Hi Michael,Thank you for sharing such an uplifting review of your recent stay with us! I'm happy to see that we were able to provide you with an excellent stay. We hope to host you in the future!

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Needed to be close to UCLA at a reasonable price. The room was small but clean and comfortable.
Stayed 2 nights in Aug 2023
Response from Brendan Perry (Hotel Manager) on Sep 7, 2023
Hi David,Thank you for sharing this thoughtful feedback on your stay with us. I'm so happy to see that you had a relaxing time here. We look forward to welcoming you back soon!

8/10 Good

Ilze

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Brendan Perry on Aug 27, 2023
I Ilyze,Thank you for sharing this feedback on your recent stay with us! We hope to host you again and until then, take care!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here!
Wonderful little Inn! Great location, very clean and the staff was extremely friendly and very helpful. We were able to check in a little early and they held our bags for us until we could check in. I would stay here again and I would recommend. Bed was very comfortable. Rooms are on the smaller side and so was the bathroom, but that was fine for just the two of us. Very cute design.
Stayed 1 night in Aug 2023
Response from Brendan Perry on Aug 27, 2023
Hi Mark,Thank you for taking the time to share such a glowing review of your stay with us at The Brentwood Inn!I'm happy to see that you found the design of our hotel comfortable and friendly staff to be helpful! We look forward to welcoming you back.