Ratings based on 1,204 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
89% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from US

Good value

Posted Nov 19, 2016
Hate it when they nickel and dime you for every little thing. Water, shampoo, parking, etc. Just charge me more up front.
Comment from Hotel Management
Nov 24, 2016 by John, Hotel Management
Thank you
4 out of 5
by A verified traveler

Great location. Friendly Staff

Posted Nov 7, 2016
Great hotel, clean pleasant room. Short walk from Sunset Strip. Hotel car will drop you off at places of interest. Noisy a/c unit is only negative
Comment from Hotel Management
Nov 17, 2016 by John, Hotel Management
I agree we have a terrific staff.
3 out of 5
by A verified traveler

Stadtblick heißt nicht Skyline, sondern Innenhof

Posted Nov 6, 2016
Die Zimmer sind schön, geräumig und sauber. Allerdings hatte man mir bei Expedia einen Stadtblick zugesagt, was ich als Blick auf die Skyline verstand. Das ursprünglich angebotene Zimmer vor Ort ließ aber nur einen Blick auf eine Wand gegenüber zu. Wenn das "Stadtblick" sein soll, sollte man das besser beschreiben. Im Andaz war das anders. Nach Protest vor Ort bekam ich ein Zimmer mit Blick auf eine Seitenstraße, nicht auf die Skyline.
5 out of 5
by A verified traveler

Posted Nov 6, 2016
Pros: The room was a great size and the hotel itself was extremely well done.
Cons: The air conditioning unit was extremely loud and had not ben cleaned.
Comment from Hotel Management
Nov 17, 2016 by John, Hotel Management
Thank you...
5 out of 5
by A verified traveler from Rancho Mirage, CA

A little gem in the middle of West Hollywood

Posted Nov 2, 2016
Pros: Room was nice and the location was perfect for going out on the town.
Cons: Missing a box of facial tissues! Also where was the ice?
Location: You are in West Hollywood. The Santa Monica gay scene is two blocks down the hill and the hipster club and bar scene on Sunset Blvd 5 blocks up!
The Chamberlain is an interesting property. The hotel is set in the middle of apartments from the 50's through 70's. It is a couple of block from Santa Monica Blvd and La Cienga or the other way Sunset Blvd. Very convenient if you want to bar hop on either main hip hop happening street. There are restaurants all around and just a few moments from the boutiques of Beverly Hills. My room was a lovely 1 bedroom suite on the end of the floor. It was clearly a fun apartment at one point in the past. The deco is 1980's groovy. The room was clean and the bathroom spacious and nicely updated. I will most definitely keep this on my list of places to go.
Comment from Hotel Management
Nov 17, 2016 by John, Hotel Management
Great description. Thanks so much.
4 out of 5
by A verified traveler

Posted Nov 2, 2016
Pros: Läget är jätte bra. Närhet till både Sunset och Santa Monica Blvd med barer, restauranger och shopping. Poolen på taket är jätte trevlig!
Cons: Personalen är lite för opersonliga för min smak. Det doftar starkt kemiskt i korridorerna och rum.
Comment from Hotel Management
Nov 17, 2016 by John, Hotel Management
Thank you
5 out of 5
by A verified traveler

Great small Hotel.

Posted Nov 2, 2016
Location: Walk everywhere.small but nice Gym.
It was a suite.with a balcony. Within a 3 min walk to Starbucks &Trader joes. And many restaurants. If you stay here you don't have to rent a car. just UBER !!
Comment from Hotel Management
Nov 17, 2016 by John, Hotel Management
Great little review.
4 out of 5
by A verified traveler

Tucked away gem

Posted Oct 30, 2016
Location: Tucked away on residential area but very close to Sunset, Santa Monica and La Cienega Blvds. Walking distance to Viper Room/Whiskey a GoGo and Improv
Room was very spacious with two levels. In room fireplace and nice balcony. Pool/Deck area on the roof has a great view of the Hollywood hills. Very unique but comfortable.
Comment from Hotel Management
Nov 23, 2016 by John, Hotel Management
Thank you.
4 out of 5
by A verified traveler

Gutes Hotel, gute Lage, exclusives Wohnen

Posted Oct 26, 2016
Location: Das Hotel liegt sehr günstig - ein Ausflug zum Meer dauer 30-60 min, die anderen Touristenattraktionen sind in kurzer Zeit erreichbar.
Das Hotel ist ruhig gelegen, genau zwischen dem Sunset Blvd und dem Santa Monica Blvd. Das Personal ist super freundlich, und die Zimmer sind auch top, auch wenn unseres etwas "abgewohnt" war, was man in den USA aber oft erlebt. Besonders hevorzuheben ist der Pool auf der Dachterasse, von der man einen super Blick über die Stadt hat. Was man wissen sollte, ist, dass man in West Hollywood für die kleinen Annehmlichkeiten entsprechende Zusatzkosten hat. Essen aufs Zimmer kostet da schnell mal 100 $, dafür ist der Service und das Essen sehr gut. Auch das Valet Parking kostet 40 $ pro Nacht exklusive Trinkgeld. Uns war es das Geld auf jeden Fall wert, weshalb wir jederzeit wieder in das Hotel einchecken würden.
Comment from Hotel Management
Oct 29, 2016 by John, Hotel Management
Thank you
5 out of 5
by A verified traveler

Great

Posted Oct 20, 2016
Location: Perfect - nice quiet street, close to the hustle and bustle.
Great hotel, located in a nice quiet street - close by to great restaurants. Hotel clean with comfy beds. General upkeep of the rooms needed - some power points not working, the noisiest aircon you have ever heard, towel racks loose from wall etc...only minor - but you'd expect them to be sorted.
Comment from Hotel Management
Oct 25, 2016 by John, Hotel Management
Thank you so much.