Ratings based on 695 Verified Reviews

4.2 out of 5
90% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted Oct 11, 2017 on Hotels
My staying was good. All of my family enjoyed this comfortable hotel. Room was spacious and clean. Breakfast was nice. My nephews loved doughnuts a lot. Outdoor pool was good even though not that big but, nice.
Comment from Hotel Management
Oct 13, 2017
Dear Traveller, Thank you for taking the time to write a comment about your recent stay at our hotel. Our guests’ feedback is very important to us as it helps us find areas we need to improve or areas that we are doing a great job. I am glad your stay with us was satisfactory and we look forward to seeing you again soon. Truly yours, Esmirna Medeles Director of Sales
4 out of 5
by Kathleen

Posted Oct 8, 2017 on Hotels
other than the direct tv being terrible, we really enjoyed our stay!
Comment from Hotel Management
Oct 13, 2017
Dear Kathleen, I am sorry to read that during your stay there were some issues with the Directv programming. Please note we reported this issue to the company, and the problem has been resolved. However, we will be monitoring the TV programming over the next few days to ensure that the problem has been fully resolved. On the other hand, It is nice to read that your overall stay was satisfactory, and we hope you keep us in mind next time your are traveling to LA. Best regards, Esmirna Medeles Director of Sales
4 out of 5
by Amanda

Posted Oct 8, 2017 on Hotels
The hotel was nice and clean. Unfortunately there is another Comfort Inn on Colorado Blvd that made it very confusing.
Comment from Hotel Management
Oct 13, 2017
Dear Amanda, I'm sorry to hear about the confusion with the other Comfort Inn on Colorado Blvd. We have added Eagle Rock at the end our our hotel name so that it hopefully can help our guests differentiate between the 2 Comfort Inns on Colorado. I am glad that your stay was satisfactory, and we hope to see you again soon. Best, Esmirna Medeles Director of Sales
4 out of 5
by Nikole

Posted Oct 7, 2017 on Hotels
Would recommend this place to others
Comment from Hotel Management
Oct 13, 2017
Thank you Nikole. We are glad you enjoyed your stay with us. Best, Esmirna Medeles Director of Sales
5 out of 5
Recommended
for Everyone
by A verified traveler

Really good hotel to stay in

Posted Sep 26, 2017
Pros: Good eats, staff, parking
The hotel is located close to some major attractions. The hotel staff was friendly. The room and bathroom were clean. The parking was also good. Overall the stay was really good. There are lots of good places nearby to eat and shop.
Comment from Hotel Management
Oct 7, 2017 by Esmirna Medeles, Hotel Management
Dear Traveler: Thank you so much for staying with us. I am glad to read that the hotel's location was convenient to the attractions you visited. Moreover, it is very gratifying to read that you were happy with the hotel accommodations and the service provided. Please keep us in mind next time you are traveling to Los Angeles California. Sincerely, Esmirna Medeles Director of Sales
4 out of 5
by Theodore Harris

Good Stay for the Price

Posted Sep 25, 2017 on Hotels
The staff was pretty friendly and helpful. The location was good for us as we were visiting our son and it was only 15-20 minutes from us. Also easy access to freeways so we could go to BH, Hollywood and the different beaches. The only issue I had was that the cleaning staff did not do a very good job cleaning the bathtub over a 2 day period.
Comment from Hotel Management
Oct 7, 2017
Dear Theodore Harris: Thank you for taking the time to complete a review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to improve our services, and to create an enjoyable experience for each of our guests. Sincerely, Esmirna Medeles Director of Sales
5 out of 5
Recommended
for Everyone
by A verified traveler from Clovis, Ca

It was clean, quiet and comfortable.

Posted Sep 18, 2017 on Orbitz
Pros: The location was ideal for our purpose for visiting the L.A. area.
Cons: Parking. I don't understand why there couldn't be assigned stalls.
Location: Easy access to California State 2 which connects to the other Freeways that will take you where ever you want to go in Los Angeles and beyond.
The location was convenient for our purpose for being in the Los Angeles area. My GPS was a great help in getting around the LA freeways. This hotel is convenient to Shopping and accessing the freeway but when traffic gets heavy it can be challenging. Parking is first come first served which makes it a little inconvenient if you go out in the evening and come back later that night. The elevator was newly renovated and very well maintained for cleanliness.
Comment from Hotel Management
Oct 7, 2017 by Esmirna Medeles, Hotel Management
Dear Larry: Thank you for taking the time to complete a review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to improve our services, and to create an enjoyable experience for each of our guests. Sincerely, Esmirna Medeles Director of Sales
5 out of 5
by A verified traveler

Posted Sep 13, 2017 on Hotels
Staff USC very friendly and heartwarming
Comment from Hotel Management
Sep 16, 2017
Dear Traveler, I'm glad you had a stay great stay with us, and that our friendly team members provided you with outstanding service. We hope to see you again soon. Best, Esmirna Medeles Director of Sales
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 11, 2017
Was really nice place for stay, just the A/C its no really good ....
Comment from Hotel Management
Sep 16, 2017 by Esmirna Medeles, Hotel Management
Dear Traveler, I am very sorry to hear about the A/C unit in your room. I will send a request to our maintenance person for following up, and to do the necessary repairs if needed. I am glad that your overall stay with us was satisfactory, and hope to see you again soon. Best, Esmirna Medeles Director of Sales
4 out of 5
by KEVIN L

Posted Sep 7, 2017 on Hotels
Outstanding customer service, very accommodating. Great breakfast. Overall good experience
Comment from Hotel Management
Sep 9, 2017
Dear Kevin, I am delighted to read that our friendly team members provided you with outstanding service. I'm glad you had a pleasant stay with us, and we hope to see you again soon. Best, Esmirna Medeles Director of Sales