Ratings based on 608 Verified Reviews

4.1 out of 5
90% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice for a quick trip

Posted May 26, 2017
Pros: Conveniently located, friendly staff and good breakfast.
Location: Stayed for a concert at the Rose Bowl but also ventured out to the Comedy Store for a show. All within 30 minutes or less.
This hotel is not a luxury hotel obviously, but I felt the staff was friendly, the rooms were just fine for a quick trip to Pasadena (for a concert) and I felt safe. We had a non-hotel related parking garage issue so we were unable to return the parking pass supplied by the hotel at check-out but they did not charge the $5 fee and instead asked us to just mail the pass back (very accommodating).
Comment from Hotel Management
May 31, 2017 by Esmirna Medeles , Hotel Management
Dear Traveller, Thank you for taking the time to complete a review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to improve our services, and to create an enjoyable experience for each of our guests. Sincerely, Esmirna Medeles Director of Sales
4 out of 5
Recommended
for Everyone
by A verified traveler

Not bad

Posted May 25, 2017
Nicely new renovated room with laminate flooring, comfy beds and bright light fixtures. Good location, with Starbucks, Panda Express, Walgreens and Target nearby. Only negatives, were the early morning construction as a portion of the Inn is still being renovated and also, the breakfast hot serving trays need to be bigger as the eggs, potatoes and sausages kept running out and the girl did her best to keep them stocked up with the limited space she had.
Comment from Hotel Management
May 31, 2017 by Esmirna Medeles , Hotel Management
Dear Traveller, Thank you for taking the time to complete a review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to improve our services, and to create an enjoyable experience for each of our guests. Sincerely, Esmirna Medeles Director of Sales
4 out of 5
Recommended
for Everyone
by A verified traveler

Very convince to college,freeway and shopping

Posted May 24, 2017
Our daughter really enjoys in pool. Need foot lamp for dark night.
Comment from Hotel Management
Jun 2, 2017 by Esmirna Medeles , Hotel Management
Dear Traveler, I'm happy to hear that your daughter enjoy the pool on your recent stay at Comfort Inn Near Old Town Pasadena. On another note, please be informed that we provide a night light by the Vanity Area, however, we do have some extra night lights available at the front desk in case our guests would like to use an extra one. Thank you for sharing your comments with us, and we hope to see you soon. Respectfully, Esmirna Medeles Director of Sales
4 out of 5
Recommended
for Everyone
by A verified traveler from california

Nice hotel-- lose to restaurants & shopping.

Posted May 22, 2017
Pros: Location
Cons: Allow more than 2 devices on hotel free wifi...water pressure could have been stronger.
Location: Lots of fun restaurants walking distance and about 4 miles away from Old Town Pasadena and the Rose Bowl.
Hotel is old but clean and updated. Room was comfortable and property was very quiet!
Comment from Hotel Management
May 31, 2017 by Esmirna Medeles , Hotel Management
Dear Traveller, Thank you for taking the time to complete a review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to improve our services, and to create an enjoyable experience for each of our guests. Sincerely, Esmirna Medeles Director of Sales Psst. We do allow guests FREE Wi-Fi for more than 2 devices. As a standard procedure we offer access for only 2 devices at check in, however, if our guests need more access codes, then we can offer Free Access for up to 4 devices.
5 out of 5
Recommended
for Everyone
by A verified traveler from Pasadens,Ca

Nice Hotels close to shopping

Posted May 11, 2017
Rooms were clean and nice all the staff were very friendly
Comment from Hotel Management
May 19, 2017 by Esmirna Medeles , Hotel Management
Dear Traveller, Thank you for taking the time to write a review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Esmirna Medeles Director of Sales
4 out of 5
Recommended
for Families
by A verified traveler from seattle

simple motel serves its purpose

Posted May 3, 2017
Pros: location
Cons: earlier breakfast and friendlier staff
Location: took 15 minutes to get to Universal Studios Hollywood on a Monday morning.
small parking lot. breakfast should start earlier. staff seemed ready to tack on extra charges.
Comment from Hotel Management
May 19, 2017 by Esmirna Medeles , Hotel Management
Dear Tom, Thank you for taking the time to write a review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Esmirna Medeles Director of Sales
5 out of 5
Recommended
for Everyone
by A verified traveler from Wisconsin

Exactly what we needed.

Posted May 2, 2017
Pros: Staff and location.
Cons: Nothing I can think of.
Location: Coffee shops and sundrys within walking distance.Colorado Blvd. is a main through way so easy drive to a lot.
I was most impressed with the staff. Helpful, communicated well, helped me with an issue I was having with the remote for the TV right away. The place was full and they still handled all our needs quickly and efficiently. The location was perfect for us too. I can't think of a single negative.
Comment from Hotel Management
May 2, 2017 by Esmirna Medeles , Hotel Management
Dear Pam, I am delighted that you enjoyed your stay with us and that our friendly team members provided you with great service. Please keep us in mind next time your plans include traveling to LA. Thanks for you review, and we hope to see you soon. Respectfully, Esmirna Medeles Director of Sales
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 23, 2017
Good location . Close to universal studios nice breakfast , friendly staff
Comment from Hotel Management
May 1, 2017 by Esmirna Medeles , Hotel Management
Dear Traveller, Thank you for taking the time to complete a review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to improve our services, and to create an enjoyable experience for each of our guests. Sincerely, Esmirna Medeles Director of Sales
4 out of 5
Recommended
for Everyone
by A verified traveler

easy drive to universal studios

Posted Apr 17, 2017
Hotel was close to a very nice mall with good restaurants. We had an easy drive to universal studios. The breakfast was pretty good, there was a good variety of foods. The room was clean and quiet.
Comment from Hotel Management
Apr 29, 2017 by Esmirna Medeles , Hotel Management
Dear Traveller, Thank you for taking the time to rate the Comfort Inn Near Old Town Pasadena. We are pleased to see that you enjoyed your stay and hope to see you again in the near future. Sincerely, Esmirna Medeles Director of Sales
5 out of 5
Recommended
for Everyone
by A verified traveler from YUBA CITY CA

VISITING RELATIVES

Posted Mar 25, 2017
Pros: VERY CLEAN AND RESPONSIVE TO REQUESTS. EVERY AMENITY WAS AVAILABLE.
GOOD CHECK IN. STAFF VERY RESPONSIVE. ALL AMENITIES WERE EASILY ACCESSIBLE. IT WAS VERY SAFE AS WELL.
Comment from Hotel Management
Mar 25, 2017 by Esmirna Medeles , Hotel Management
Dear Susan, I'm delighted to read that you had a pleasant stay with us, and that our friendly team members provided you with outstanding service. Please keep us in mind for your next family visit. Respectfully, Esmirna Medeles Director of Sales