Ratings based on 227 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Posted Apr 29, 2016
Nice hotel with very helpful and nice staff. Large, clean room. Breakfast was descent, but ended at 9:30 which I think is early when staying for pleasure. Very little soundproofing between rooms, so there was some noise from the neighbors and hallway.
3 out of 5
by A verified traveler

Good Hotel, Bad people and no room service

Posted Apr 7, 2016
Cons: Fire staff that lie to and try to belittle the customers.
I booked 2 rooms (for 2 nights) in this hotel one for my family and one for my in laws. First one on 17th floor and second on on 11th floor.. So we leave our rooms at around 11am and I took the don't-disturb-cleaning sign off and told the cleaning ladies in the hall we were gone for the day and they can go ahead and clean. We then stop by our in-laws room, take the sign off and leave the hotel for the day. We get back around 7pm and go to our room. NOTHING was done!. No body came to clean. So I go down and talk to the front desk, they send the room services manager (a guy named OSCAR) and he goes (to a secret locked room where the hotel manager is sitting, but I can not see) and tells me that the cleaners went to the room at 2pm and there was a do-not-disturb sign. Hmm...I found it hard to believe but gave them the benefit of the doubt. Went up to my room and found out that my in-law's room wasn't serviced either! Came down, talked to OSCAR and asked him to go check their logs. He comes back and says his cleaners went to the room on 11th floor at 2:00 pm and there was a a sign hanging from the door! What a big LIE! I was really really upset! I felt I was being treated like a piece of sh*** by the staff there! They lie and lie and lie to make themselves look innocent.
3 out of 5

This traveler left a rating score only Posted Feb 16, 2016 on Hotels
5 out of 5
by Brett from Silicon Valley

Great Spot

Posted Feb 13, 2016 on Hotels
I really couldn't ask any more from this stay. The Hotel was well located, clean, and in great shape. The staff was attentive. By FAR the nicest place I stayed on my recent trip to SoCAl
5 out of 5
by Lynette from Sta. Maria

Loved it!

Posted Feb 9, 2016 on Hotels
I love this hotel! Very clean and very comfortable beds. Very spacious! I thank this very nice lady named Alma who upgraded our room. I had a very relaxing night after a long journey. I wish I stayed more! Thank you Alma and all the friendly staffs! You guys made day. I truly recommend this place.
5 out of 5
by Erica from Bakersfield

My fav in la puente

Posted Jan 17, 2016 on Hotels
Always clean always friendly... My go to place when visiting the local club. Breakfast is decent.
4 out of 5
by GILMAR from São Paulo

Bom, mas muito distante de tudo

Posted Jan 14, 2016 on Hotels
O hotel é o típico padrão Confort Inn. Bom quarto, café da manhã básico, wifi e bom estacionamento. A internet funcionava bem. Porém o bairro é muito fora de mão. Tudo em Los Angeles é distante, mas este hotel fica bem mais fora de mão do que os outros onde fiquei nas outras 4 vezes que estive na cidade.
5 out of 5
by Salve

This traveler left a rating score only Posted Jan 7, 2016 on Hotels
5 out of 5
by A verified traveler from San Marcos,CA

Excellent hotel stay

Posted Jan 2, 2016
The staff is really friendly. The gentleman that was there at 3AM, was kind enough to bring out breakfast items before we left to the Tournament of Roses Parade. The room was perfect. We had everything we needed. I will definately be back.
5 out of 5
by A verified traveler

Posted Jan 1, 2016 on Hotels
Great family hotel every year we go to visit friends and family. Always stay at this hotel great service everyone is really friendly. Breakfast is also really good .