Posted Dec 23, 2016 on Hotels
As we entered the hotel, another guest was sitting at the table right by the door. It was a fairly brisk night. We were doing our best to get our family, along with our luggage and belongings in. The guest thought it necessary to insult us as we entered, and when my husband called him on it, he yelled profanities, stood up and tried to pick a fight. Front desk clerk, stood by watching and as far as we know said nothing to this guest who was a hot head and taking out his frustrations on every guest entering the building. Front desk staff throughout our entire stay was very nice and helpful otherwise. The room was quite disgusting: heavily soiled and stained carpets, food splatters on the wall, loose tiles in the bathroom that were not even attached to the floor, a large white stain on the couch that we hope was food and not anything else.