its a so so experience. It didn't explicitly say on the website that rollaway bed requests only applies to king bed rooms not on queen bed room as the check-in attendant stated for safety reasons. I booked the hotel through Expedia and was not told that rollaway beds for queen bed rooms are not guaranteed or no longer valid due to safety reasons as explained by the hotel.
Comment from Hotel Management
Nov 23, 2016 by Henry Z., Hotel Management
Dear valued customer,
We apologize if you were not informed ahead of time about the rollaway bed not being able to be placed in a room with two queen beds. Due to the square footage of the room, there is not enough space to place an extra bed without becoming a fire hazard. Thank you for your understanding, we will forward your comments to the appropriate team members to make sure they check the AC unit and exhaust system in the room.
Please keep us in mind the next time you happen to visit our city.