Ratings based on 496 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
90% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Posted Aug 28, 2016
Nice hotel....flight/hotel package did not include landind at Ontario airport, only LAX 😡
Comment from Hotel Management
Aug 29, 2016 by Henry Z., Hotel Management
Dear valued guest, We appreciate your comments with regards to your experience at our location. Yes, the Ontario airport is closer to our hotel, I'm sorry to hear that your flight/hotel package did not include landing at this airport. Please keep us in mind the next time you visit our city. Regards,
4 out of 5
by A verified traveler

Lobby was very nice

Posted Aug 15, 2016
Found this hotel in the last minute for great price
Comment from Hotel Management
Aug 18, 2016 by Henry Z., Hotel Management
Dear valued guest, We are happy to read that you enjoyed your time while staying at our facility. Thank you very much for your kind comments. Regards,
4 out of 5
by A verified traveler from Colorado

Great Hotel near I-10

Posted Jul 27, 2016
Pros: The bed was very comfortable and the access to the interstate was convenient. Near shopping!
Cons: I think they should offer water with lemon, oranges or cucumber in the lobby.
Location: Near a mall, shopping centers, and many restaurants. Starbucks in walking distance and In and Out Burger is within 5 minute drive.
Great experience, I stayed there twice in two weeks and both stays were excellent. Staff is friendly and helpful. They were able print out directions to Disneyland and provided a list of surrounding restaurants.
Comment from Hotel Management
Jul 29, 2016 by H. Zamora, Hotel Management
Dear valued client, Thank for your continued patronage and for taking the time to share your experience with us. We like to hear from our clients about the type of service they experience while staying at our venue. We hope to be of service to you again in the near future. Regards,
5 out of 5
by A verified traveler from Windsor, CT

Excellent hotel I always stay at the Marriots

Posted Jul 17, 2016
Location: hotel was 5 minutes from my event
Excellent hotel I always stay at the Marriotts. I like Courtyard.
Comment from Hotel Management
Jul 21, 2016 by Manager, Hotel Management
Dear guest, We appreciate the time you took out of your busy schedule to share your feedback with us. We look forward to your next visit. Regards, Henry Z.
1 out of 5
by A verified traveler

Close to Fairfax park in Pomona

Posted Jun 21, 2016
Tv in room outdated by 10 years. Availability of channels terrible. Hotel staff poorly trained in customer satisfaction and hospitality. Child care less if you are happy or not. Had no clue a good Resturant from a poor Resturant. No free coffee in loby in morning. Checked out a night early and want a refund. Didn't stay Sunday night, they claim you paid them and I am stuck. Expect a refund from u on my credit card.
4 out of 5
by A verified traveler

Posted Jun 14, 2016
Pros: Baby amenities
Cons: Room soundproofing
Location: The neighborhood is not that great, a little bit slum.
Love the hotel amenities, esp the baby amenities they provide. Nice decor, and the room was very clean. The staff was very helpful, too. But the room needs more sound proofing. I could hear clearly the conversations my next door neighbor had, and what movies they watched at night. Fortunately my baby didn't cry in the middle of the night, otherwise it might bother others. If you're a secret agent or having a secret affair, don't stay at this hotel.
Comment from Hotel Management
Jun 18, 2016 by H. Zamora, Hotel Management
Dear Traveler, Thank you for taking the time to share your feedback with us. Your comments have been forwarded to the appropriate team members. Please keep us in mind the next time you visit our area. Regards, H. Zamora
5 out of 5
by Luis from Phoenix Arizona

Posted May 31, 2016 on Hotels
Loved it.
Comment from Hotel Management
Jun 18, 2016 by Henry Z, Hotel Management
Dear Guest, We appreciate your comments, thank you very much for taking the time to let us know you have enjoyed the time you spent at our facility. Regards, Henry Z.
4 out of 5
by A verified traveler from New York

hotel close to friend's home

Posted May 29, 2016
Very cozy and convenience to get to places. Hotel staffs are professionally trained. Also, close to my friend's house.
Comment from Hotel Management
Jun 18, 2016 by H. Zamora, Hotel Management
Dear Guest, We love to hear that you had a good time while staying with us. Please come back to visit our location whenever you are in the area. Regards, H. Zamora
2 out of 5
by A verified traveler

Quality gone down... dirty

Posted May 23, 2016 on Hotels
Bathroom was dusty, housekeeping had done bare minimum of wiping down counters. Candy wrapper on the floor upon check-in as well as someone else's bottles of milk in the fridge? Mildew on shower tile grout.
Comment from Hotel Management
Jun 18, 2016 by Henry Z, Hotel Management
Dear Traveler, We are deeply sorry for the inconveniences you experienced during your past visit to our hotel. Your comments have been forwarded to the housekeeping team to make sure this was an isolated case. Please accept our sincere apology. Regards, Henry Z.
5 out of 5
by Sara from Boulder City, NV

Business Trip

Posted May 23, 2016 on Hotels
I stayed here for a business trip. The surrounding neighborhood is not great but it was tucked back in a little and felt relatively safe. My only complaint was that the bed was not comfortable, but it was just fine for one night. Everything seemed clean, the staff was friendly, and the little cafe was great for breakfast. For dinner we went to the mexican restaurant next door which was also very good.
Comment from Hotel Management
Jun 18, 2016 by Henry Z, Hotel Management
Dear guest, Thank you for your kind comments with regards to your stay at our facility, we do appreciate the time you take to let us know how you feel about the quality of our service. Please keep us in mind the next time you visit our city. Sincerely, Henry Z.