Exterior

Reviews of Courtyard by Marriott Los Angeles LAX/Century Boulevard

3 out of 5

Reviews

8.6

Excellent

Rating 10 - Excellent. 855 out of 1513 reviews" "
Rating 8 - Good. 347 out of 1513 reviews" "
Rating 6 - Okay. 161 out of 1513 reviews" "
Rating 4 - Poor. 76 out of 1513 reviews" "
Rating 2 - Terrible. 74 out of 1513 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Habib

Business traveler
Property not very clean
Stayed 1 night in Mar 2024

2/10 Terrible

Terrence

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Miles, Tokyo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff is nice, but one person handles a long line so it's slow.
Stayed 1 night in Mar 2024

8/10 Good

TONIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms. Could do with updating bathrooms
Stayed 1 night in Mar 2024

6/10 Okay

Douglas, Calgary

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Poor area near the airport
Stayed 1 night in Mar 2024

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Joni

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities
Second time this has happened to me, come thru LA once a month, will not stay here ever again. Van from airport said Marriott LA airport and I double checked it was on Century Blvd. wrong hotel, they won’t let their vans bring you the 2 min. Have to get an Uber, will not do this again. Just got done flying for 30 hours. Maddening
Stayed 1 night in Mar 2024

8/10 Good

anna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to LAX
Stayed 1 night in Mar 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A kind welcome and nice room. Shuttle to the airport was right on time. Thank you!
Stayed 1 night in Mar 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Can’t get much closer to the airport. Staff very friendly. Beds comfy
Stayed 1 night in Mar 2024

4/10 Poor

Karrie

Business traveler
Disliked: Amenities
No proper ventilation in the rooms causing room to humid after a shower and bathroom was moldy
Stayed 1 night in Mar 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 1 night in Mar 2024

6/10 Okay

Elizabeth

Traveled with family
Liked: Staff & service
Extremely dirty, mildewed, stained carpet. Limited dining options. Not even a microwave in the room. The bathroom sink is in the carpeted bedroom. Layout of room not intuitive, e.g., closet centered in room, blocking TV which is in far corner of multiple bed room.
Stayed 2 nights in Mar 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2024

8/10 Good

Bruce

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good position close to LAX
Stayed 2 nights in Mar 2024

10/10 Excellent

Erikson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like and Unique - Mya. She was very knowledgeable, courteous and helpful.
Stayed 1 night in Mar 2024

8/10 Good

Douglas, Calgary

Liked: Cleanliness, staff & service
No restaurant
Stayed 1 night in Mar 2024

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport, rooms are clean but basic.
Stayed 1 night in Mar 2024

10/10 Excellent

Jack

Traveled with partner
Liked: Staff & service, property conditions & facilities
It was not easy to find where the shuttle pick up was but once we did it all went well!
Stayed 1 night in Mar 2024

10/10 Excellent

Gregory

Traveled with family
Excellent
Stayed 1 night in Mar 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Marshall

Traveled with partner
Disliked: Cleanliness
Unaware of the $55 overnight parking fee. We are staying the night, purchased a room and are leaving in the morning. But we had to pay $55 just to park? I can understand if we arent staying, but to just park a car here… just a bummer.
Stayed 1 night in Mar 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Be nice if larger restaurant
Stayed 1 night in Mar 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad service
Stayed 3 nights in Feb 2024

10/10 Excellent

Brenton

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young lady who checked me in was most likely the friendliest, most helpful and polite associate I’ve met in all of my travels. She was a delight. The rest of the staff were polite and efficient as well. But Mya made my day!
Stayed 1 night in Feb 2024

10/10 Excellent

Alex

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent high quality room.
Stayed 1 night in Feb 2024

10/10 Excellent

Geraldine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hard to get out of the parking lot…the automatic gate would not recognize our code….
Stayed 1 night in Feb 2024

6/10 Okay

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I was prohibited from watching the conservative news- FOX. The TV guide showed the channel but there was a black screen, only showing the title of the channel at the bottom. However, all the other news networks were available: ABC, NBC, CBS, CNN. Shame on you and I will not be staying at another Marriott again.
Stayed 1 night in Feb 2024

10/10 Excellent

Valeria

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Feb 2024

2/10 Terrible

Christopher

Stayed 4 nights in Feb 2024

4/10 Poor

Robert

Liked: Cleanliness
Disliked: Property conditions & facilities
This is an industrial site and the people who work here (except the guys at the small restaurant) were industrial bots. No welcoming and little courtesy. Hand dryer didn’t work and took 2 calls to get a replacement.
Stayed 1 night in Feb 2024

8/10 Good

Tudor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy check in was fast
Stayed 1 night in Feb 2024

10/10 Excellent

Tinuola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ease of check in
Stayed 1 night in Feb 2024

6/10 Okay

Celia Elisa

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is clean and staff are friendly; however the property and facilities, including bedroom furniture are pretty old. The rugs could take a deep clean or else be changed. Being a hotel located in the airport, acoustics should be a primary thing to tackle; the bedroom windows vibrate every time an airplane passes by.
Stayed 2 nights in Feb 2024

10/10 Excellent

Darlene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Staff was pleasant. Close to airport. Free airport shuttle... food was fabulous in the Bristo large helpings.
Stayed 2 nights in Feb 2024

8/10 Good

Wendy

Traveled with partner
Liked: Amenities
Room was too dark and needed more towel bar. Also hall way is noisy and elevator is dirty. Also limited room options
Stayed 2 nights in Feb 2024

6/10 Okay

Candi

Stayed 1 night in Feb 2024

8/10 Good

Eunice

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great location and good solid hotel. Wonderful lady at the front desk when we checked in late night Sunday 2/3/24. Unfortunately our heater or thermostat didn’t work and had to ask for a heater and some blankets.
Stayed 1 night in Feb 2024

10/10 Excellent

Pilar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located, good services, nice rooms
Stayed 2 nights in Feb 2024

6/10 Okay

Adela

Disliked: Staff & service, amenities, property conditions & facilities
Horrible customer service. Wi-fi issues. The hot water was not working. Horrible horrible experience. .

10/10 Excellent

Denivaldo G. Da

Stayed 1 night in Feb 2024

4/10 Poor

Kirk

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Good shuttle to airport, but badly needs an update. Bed are hard, TV remote didn't work. AC didn't reach temperature I set.
Stayed 1 night in Jan 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
All of the above.
Stayed 1 night in Jan 2024

10/10 Excellent

Humberto

Traveled with partner
Very clean facility and courteous staff
Stayed 1 night in Jan 2024

10/10 Excellent

Roni

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and the staff was helpful. The bistro is limited on choices and the hours of operation are limited. The location is perfect for the airport but there are really no convenient restaurants near by. You will have to get a Lyft or Uber to get a meal
Stayed 1 night in Jan 2024

6/10 Okay

Mary

Liked: Property conditions & facilities
Disliked: Amenities
Stayed 5 nights in Jan 2024

10/10 Excellent

Vernon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and located very close to LAX.
Stayed 2 nights in Jan 2024

10/10 Excellent

Norman

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and facilities were all outstanding. The Besto was great even though they got crazy busy they handled it well. The shuttle to the Airport not so good. We asked to get dropped off at the Sun Country terminal and he forgot and dropped us off at the other end of the terminal and told us it was just around the corner. that was at the far end of terminal 3 and we needed to go to the other end of terminal 1. Not cool
Stayed 1 night in Jan 2024