Ratings based on 562 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Gold Beach, Oregon

Nice hotel near airport. Clean and comfortable

Posted Jul 25, 2016
Great motel near airport. Very comfortable. Desk staff were great with room accommodations and changes. Polite and friendly. Only negative problem is a false fire alarm sensor went off 2x at night while sleeping and couldn't get back to sleep.
Comment from Hotel Management
Jul 27, 2016 by James F, Hotel Management
Dear Debianne, Thank you for the review on your recent stay with us! I am glad to hear that you enjoyed your time with our staff and found the hotel comfortable. I do apologize that we had a fire alarm go off and we hope to see you again in the near future! Warm Regards, James F, General Manager
5 out of 5
by A verified traveler from Las Vegas, NV

Not far from Universal Studios

Posted Jul 14, 2016
Pros: The area, the cleanliness, the beds (super comfortable). They had a little bistro and market.
Cons: Nothing.
Location: Right next to a shopping center. There are places to eat, but mainly dinner. There is a Starbucks really close also.
We only had a one-night stay and were visiting Universal Studios. There were closer hotels but kind of in sketchy areas. This area was nice, right next to a shopping center and only about a ten-minute drive from Universal. Very nice, very updated, very clean.
Comment from Hotel Management
Jul 18, 2016 by James F, Hotel Management
Dear marymclv, Thank you for writing a review in regards to your recent stay with us! It sounds like our location worked out for your needs and we are happy to know that you had a comfortable stay. We hope to see you again soon! Warm Regards, James F, General Manager
5 out of 5
by A verified traveler from NY

Near Bob hope airport

Posted Jul 8, 2016
I stayed for 2 nights, Staffs are great, room was very good although no slippers and bathrobes are provided. My room was facing the pool and garden which was nice. Checking in and out was fast and efficient and they allowed late check out till 1pm. Will surely come back next time.
Comment from Hotel Management
Jul 18, 2016 by James F, Hotel Management
Dear sj, Thank you for sharing your experience at our property! We are thrilled to hear that you found our staff accommodating and that you enjoyed your stay. We look forward to seeing you again! Best Regards, James F, General Manager
2 out of 5
by A verified traveler

Posted Jun 21, 2016
Staff is hard to work with on changes to your stay.
Comment from Hotel Management
Jun 21, 2016 by James F, Hotel Management
Dear Anonymous, Thank you for writing a review. Please keep in mind that any changes to your stay need to be made through Expedia directly. We hope to see you again the next time you are in Burbank! Best Regards, James F, General Manager
5 out of 5
by A verified traveler from Logan Utah we

Very comfortable. Close to airport.

Posted Jun 12, 2016
Bed was very comfortable. Needed to find a place close to family.
Comment from Hotel Management
Jun 14, 2016 by James F, Hotel Management
Dear Leslie, Thank you for sharing your feedback. I am thrilled to see that you had a comfortable stay during your visit with your family! We hope to see you again the next time you visit! Warm Regards, James F, General Manager
5 out of 5
by A verified traveler from Burbank, CA

Hotel close to a lot

Posted May 14, 2016
This hotel was very nice and clean. It was also very quiet and comfortable. The staff was nice and helpful. My favorite part of the hotel is that there is a Starbucks inside.
Comment from Hotel Management
May 15, 2016 by James F, Hotel Management
Dear O. C., Thank you for sharing about your time at our property! We are all happy to hear that you had a great stay and found our staff helpful. It's also great to know that you enjoyed some Starbucks at our Bistro! We hope to see you again soon! Warm Regards, James F, General Manager
5 out of 5
by A verified traveler from Seattle.

Nice hotel close to airport and mall.

Posted May 13, 2016
Through and through awesome three star hotel. Nice exercise room, pool and jacuzzi. The on site bistro has room to improve, but plenty restaurants and coffee shops all around walking distance. It was ODD that they placed a flyer promoting a web site by the bed. Over all clean, comfy and well designed modern room.
Comment from Hotel Management
May 15, 2016 by James F, Hotel Management
Dear Sandor, Thank you for writing a review on your recent stay with us! It looks like you were able to take advantage of a lot of our amenities. I'm glad you enjoyed your stay and we look forward to having you again. Best Regards, James F, General Manager
5 out of 5
by Texas meets Cali from california

pleasant stay

Posted Apr 24, 2016 on Hotels
excellent experience
Comment from Hotel Management
Jul 16, 2016 by James, Hotel Management
Dear Texas meets Cali, Thank you for writing a review about our hotel! We are thrilled to hear that you had an excellent experience during your stay! We look forward to seeing you again if you are back in the area. Best Regards, James F, General Manager
5 out of 5
by A verified traveler

Nice hotel near Burbank airport.

Posted Apr 21, 2016 on Hotels
A one night stay before our flight out. Got a nice double bed room. Clean and comfortable stay.
Comment from Hotel Management
Jun 25, 2016 by James, Hotel Management
Thank you for sharing your experience at our property! I'm glad to hear that we were able to provide a comfortable stay before your flight out. We hope to see you again, but maybe for longer next time! Warm Regards, James F, General Manager
3 out of 5
by CRISTINA from Las Vegas

Overpriced for what it is!

Posted Apr 19, 2016 on Hotels
At check-in, we were asked if we were looking for anything specific in a room, and we said THE ABSENCE OF NOISE ... so he gave us a room far from the elevator, but right across from the staircase! I thought about asking for a different room, but then I thought that most people would use the elevator, certainly I didn't expect users to actually stop in front of our room and have entire, fully heard conversations. Additionally, above us there was a family of elephants, the baby ones constantly running around. We finally called the front desk and complained, and the running stopped, but not the walking. It was after 11 pm when they finally stopped. I have never had that much walking to do in a hotel room! In conclusion, a very poorly insulated hotel.
Comment from Hotel Management
Jul 16, 2016 by James, Hotel Management
Dear Cristina, Thank you for sharing your experience at our hotel. As we are always striving to provide a perfect stay, I am sorry to hear that you experienced some noise during your recent stay with us. We hope to be given the opportunity to provide a more tranquil experience the next time you are in the Burbank area. Thank you for staying with us. Sincerely, James F, General Manager