clean hotel but not in working order.
Posted Oct 12, 2016
Never received a called when room was ready, WiFi wasn't working definitely not high speed, TV picture and remote never worked properly, ice machines out of order on all floors and the cafe.down stairs only had someone there in a 24 hr period once. Also 16 dollars to self park at the hotel I just spent $212.00 for one night to stay in is incredibly insane.
Comment from Hotel Management
Oct 21, 2016 by Mike Owen, General Manager, Hotel Management
Thank you for sharing your experience with us and for letting us know about some of the challenges that came up during your stay. We apologize that these took place, but thank you for letting us know so that we may follow up on our side and be ready moving forward. We hope you'll keep us in mind for any future trips to Pasadena.