Ratings based on 1,572 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Posted Sep 27, 2016
Great experience, staff was very nice and helpful.
Comment from Hotel Management
Sep 27, 2016 by Mike Owen, General Manager, Hotel Management
Thank you for staying with us at the Courtyard Old Pasadena and please come and stay with us again.
4 out of 5
by A verified traveler from Wilmington, NC

Handy hotel in the center of Old Pasadena

Posted Sep 21, 2016
Pros: In the center of everything necessary to us.
Cons: Not sure...unless you want to train other travelers not to go in and out of their room allowing the door to slam behind them every time!!
Location: Some of the best eats anywhere! Any kind of store you could want as well.
Walkable to all the great shopping and restaurants. Excellent helpful staff with great advice about the best method of transportation to areas we wished to go to. Parking was easy and more reasonable then others we've dealt with at hotels.
Comment from Hotel Management
Sep 27, 2016 by Mike Owen, General Manager, Hotel Management
Thank you for staying with us and for sharing your experience. We're so glad you were able to explore the area and we hope you'll be back.
4 out of 5
by A verified traveler from cali

1st impressions

Posted Sep 21, 2016
Well we pull up to valet. I get out of car and the attendant acts like Iam not there. I open my trunk unload all my stuff onto 1 of there bell carts. About 8-10 items. Just not a way to be treated at a upper scale hotel
Comment from Hotel Management
Sep 27, 2016 by Mike Owen, General Manager, Hotel Management
Thank you for staying with us and for sharing your experience. We'll follow up with our valet team on proper service levels and procedures and be sure to do a better job moving forward. Thank you again and we hope to see you again.
5 out of 5
by A verified traveler

Posted Sep 20, 2016
It was a really nice hotel. Our stay there was amazing. The people in the valet parking were extra amazing. Overall totally recommend.
Comment from Hotel Management
Sep 20, 2016 by Mike Owen, General Manager, Hotel Management
Thank you for staying with us at the Courtyard Old Pasadena and for the kind words about the hotel and our valet team. Please come and see us again.
5 out of 5
by A verified traveler

Posted Sep 17, 2016
Very central. Walking distance to everything in Oldtown Pasadena.
Comment from Hotel Management
Sep 20, 2016 by Mike Owen, General Manager, Hotel Management
Thank you for staying with us and we're happy you were able to see some of Old Town and enjoy your time in Pasadena. Please come see us again.
5 out of 5
by A verified traveler

Posted Sep 16, 2016
Nice and big lobby, clean room, quiet air conditioner, safe neighborhood
Comment from Hotel Management
Sep 16, 2016 by Mike Owen, General Manager, Hotel Management
Thank you for staying with us at the Courtyard Old Pasadena and please come and see us again soon.
4 out of 5
by A verified traveler

All that was needed for a great weekend!

Posted Sep 13, 2016
Booked room early that Saturday morning, had no problem with late check-in. Check-in was 3 minutes. Room had radio on with welcoming music. Was more than happy with rate and service. Both the Courtyard and the Residence are literally a moment on to the freeway. Metro station is inside 5 minutes from walking out hotel door.
Comment from Hotel Management
Sep 16, 2016 by Mike Owen, General Manager, Hotel Management
Thank you for sharing your experience and for staying with us. We hope to see you again soon.
5 out of 5
by A verified traveler from Pasadena, CA

Classy hotel with classy people

Posted Sep 13, 2016
Very welcoming staff. Room are very clean and nicely decorated.
Comment from Hotel Management
Sep 16, 2016 by Mike Owen, General Manager, Hotel Management
Thank you for your kind words and we appreciate your staying with us at the Courtyard Old Pasadena. Please come and see us again soon.
5 out of 5
by A verified traveler

Amazing night in Pasadena

Posted Sep 7, 2016
Everything was perfect! Check in was easy, all of the staff were very helpful and kind. They provided directions and suggestions of things to do since we were out of state from North Carolina. We loved it and can't wait to return!
Comment from Hotel Management
Sep 7, 2016 by Mike Owen, General Manager, Hotel Management
Thank you for making the long trip to see us and for staying at the Courtyard Old Pasadena. We hope your travels bring you back this way again.
5 out of 5
by A verified traveler from m

Great location great service and great sleep

Posted Sep 6, 2016
Would stay again in heart beat. Great pool. Early check in. Housekeeping nice. Lounge/lobby comfy. Walking to shops and restaurants(:
Comment from Hotel Management
Sep 7, 2016 by Mike Owen, General Manager, Hotel Management
Thank you for staying with us at the Courtyard Old Pasadena and we are so happy that the different offerings of the hotel worked well. Please come see us again.