Well we pull up to valet. I get out of car and the attendant acts like Iam not there. I open my trunk unload all my stuff onto 1 of there bell carts. About 8-10 items. Just not a way to be treated at a upper scale hotel
Comment from Hotel Management
Sep 27, 2016 by Mike Owen, General Manager, Hotel Management
Thank you for staying with us and for sharing your experience. We'll follow up with our valet team on proper service levels and procedures and be sure to do a better job moving forward. Thank you again and we hope to see you again.