Ratings based on 861 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Families
by A verified traveler

Posted Feb 1, 2016
It was overall a great stay. It was all I needed and then some.
Comment from Hotel Management
Feb 3, 2016 by Alissa, Hotel Management
we are glad the Courtyard Santa Clarita was just what you needed. We hope to welcome you back soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from ca

Posted Jan 19, 2016
Nice and convient for my buissness stay. Rooms were clean and hotel was clean as well.
Comment from Hotel Management
Jan 21, 2016 by Alissa, Hotel Management
Thank you for taking the time to provide us with feedback. We hope to welcome you back at the Courtyard by Marriott Valencia.
Comment from Hotel Management
Jan 21, 2016 by Alissa, Hotel Management
Thank you for taking the time to provide us with feedback. We hope to welcome you back at the Courtyard by Marriott Valencia.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hockey tournament at Valencia Ice

Posted Jan 16, 2016
Nice stay and great location for driving back and forth for a hockey tournament at Valencia Ice Rink.
Comment from Hotel Management
Jan 21, 2016 by Alissa, Hotel Management
We are glad you enjoyed your stay with us, we hope to have you be our guest again soon.
2 out of 5
by A verified traveler

Broken Heater

Posted Dec 31, 2015
When I checked in I noticed the heater was not working. I called the staff and asked them to fix the heater. They sent up a technician who pressed a few buttons on the thermostat and insisted the heater was putting out some hot air, although the temperature read a chilly 64 degrees. As he left the room I walked over and felt the air leaving the heater, which was still cold. After about 20 minutes I concluded the heater was still broken. I called the desk a second time and told them the problem was not fixed...it was about 11:30 PM. The person at the desk, Ben, was very concerned about having any vacant rooms that night, but said that he "would make an exception" and transfer me to another room. It was as if he was doing me a favor by giving me a room with a functional heater! When Ben came to my room to escort me to my new room, I was surprised to see the cleaning lady by his side, who slipped in to freshen up the room before the next guests arrived. I asked Ben if he planned to rent out the room to other guests, and he said he planned to include a portable heater for the next stay. The other disappointment is that it was my responsibility to move all my luggage pieces (6 pieces in total) to the new room myself. He opened the door for me and watched while I piled all the pieces on the luggage cart! As a result of this experience, I have realized the hotel staff, although initially very friendly, has the least interest in the comfort of their guests.
Comment from Hotel Management
Jan 6, 2016 by Alissa, Hotel Management
Thank you for the feedback in regards to your recent stay with us. We hope to welcome you back soon at our hotel.
1 out of 5
by A verified traveler from CAL

Posted Dec 28, 2015
Pros: THE AREA
Location: STARBUCKS AND THE MALL AND CLOSED TO FREEWAY
THE HOUSEKEPING STAFF DID NOT RESPECT THE PRIVACY TAB AND THE UPSTAIRS PEOPLE WERE NOISY CALLED GUEST SERVICES NOT HELPFUL AT ALL
Comment from Hotel Management
Dec 30, 2015 by Jake, Hotel Management
Thank you for taking the time to provide us with feedback about your recent stay. We hope to see you soon if your travels bring you back into the area.
5 out of 5
Recommended
for Everyone
by A verified traveler from ラスべガス

Six Flags近くのグッドホテル

Posted Dec 25, 2015
部屋は落ち着きのある色合いで、清潔でした。部屋に電子レンジもあり、重宝しました。おまけにウォールマートも車で5分くらいにあり、買い出しも便利です。Six Flagsで疲れた体には、うれしい近さでした。
Comment from Hotel Management
Dec 31, 2015 by Jake, Hotel Management
最近の滞在に関するフィードバックをご提供するために時間を割いていただきありがとうございます。私たちはあなたのコートヤードサンタクラリタは私たちの地域でのご旅行中に非常に便利な場所であることがわかっていることを聞いて非常に嬉しいです。
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice and quiet hotel

Posted Dec 22, 2015
Very clean and friendly staff..love and will stay there the next time. I am in town
Comment from Hotel Management
Dec 30, 2015 by Alissa, Hotel Management
We look forward to having stay with us next time you visit Santa Clarita. Thank you for the great feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Jose, CA

Nice hotel and staff, bed left more to desire

Posted Dec 21, 2015
Pros: Welcoming staff. Clean and elegant hotel decor. Great amenities in the room: microwave, refrigerator and coffee maker. In room thermostat.
Cons: Bed was not very comfortable, hard mattress and very soft pillows.
Location: In an industrial area, but very close to several shopping plazas. Easy access to freeways. Parking was ample. Very clean and nice area.
Very welcoming and charming hotel. The entire hotel was very nicely decorated. Great bistro and wonderful, large room. The only item that was a bit undesirable was the bed. It was pretty hard and the pillows were very soft / no support.
Comment from Hotel Management
Dec 30, 2015 by Alissa, Hotel Management
Thank you for taking the time to provide us with feedback about your recent stay with us. We look forward to welcoming you back to our hotel next time you are in Santa Clarita.
4 out of 5
Recommended
for Families
by A verified traveler

Convenient for my purpose

Posted Dec 21, 2015
Pros: No pet very clean. Restaurant on location. Did not have to leave for anything.
Cons: All good
Location: Six flags shopping and Restaurants all nearby.
I had 2 kids with me. One is allergic to animals. The no pet policy was perfect for my little one. Thank you for that.
Comment from Hotel Management
Dec 30, 2015 by Alissa, Hotel Management
We are glad you were pleased with your stay. We look forward to welcoming you back to the Courtyard Santa Clarita soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Super friendly staff, Clean and affordable

Posted Dec 20, 2015
Pros: The staff was great, the Bistro offered a nice menu and cold adult beverages. Very nice after a long day on the road.
Cons: n/a
Location: 6 Flags
Everything was better then expected and at a great price, convenient to the freeway.
Comment from Hotel Management
Dec 24, 2015 by Alissa, Hotel Management
we appreciate you taking the time to write us a review about your recent stay with us. We look forward to welcoming you back at the Courtyard Santa Clarita.