Crowne Plaza Los Angeles - Commerce Casino, an IHG Hotel

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Premium bedding, in-room safe, individually furnished, desk
Premium bedding, in-room safe, individually furnished, desk
Premium bedding, in-room safe, individually furnished, desk

Overview of Crowne Plaza Los Angeles - Commerce Casino, an IHG Hotel

Crowne Plaza Los Angeles - Commerce Casino, an IHG Hotel

4.5 out of 5

3.8/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
6121 Telegraph Rd, Los Angeles, CA, 90040

Explore the area

  • Popular LocationLos Angeles Convention Center10 min drive
  • Popular LocationStaples Center10 min drive
  • Popular LocationMelrose Avenue13 min drive
  • AirportLos Angeles, CA (LAX-Los Angeles Intl.)27 min drive

Choose dates to view prices

About this area

Los Angeles

In the business district and near a train station, Crowne Plaza Los Angeles - Commerce Casino, an IHG Hotel is in an area with good shopping. Walt Disney Concert Hall and Microsoft Theater are cultural highlights, and travelers looking to shop may want to visit Citadel Outlets and Melrose Avenue. Looking to enjoy an event or a game? See what's going on at Staples Center or Dodger Stadium.

What's nearby

  • Commerce Casino - 2 min walk
  • Citadel Outlets - 13 min walk
  • Los Angeles Convention Center - 10 min drive
  • Staples Center - 10 min drive
  • Melrose Avenue - 13 min drive

Getting around

  • Commerce Station - 3 min drive
  • Maravilla Station - 4 min drive
  • Los Angeles Intl. (LAX) - 27 min drive

Restaurants

  • Arena Sports Restaurant — 1 min walk
  • Wood Dragon — 1 min walk
  • Farmer Boys — 8 min walk
  • Ruby's Diner — 19 min walk
  • Carl's Jr. — 20 min walk

About this property

Crowne Plaza Los Angeles - Commerce Casino, an IHG Hotel

4.5-star luxury hotel, walk to Commerce Casino
3 restaurants, a full-service spa, and a casino are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a coffee shop/café. All 194 individually furnished rooms feature free WiFi and room service. For a bit of entertainment, guests will find flat-screen TVs with satellite channels, and other amenities include premium bedding and coffee makers.
Crowne Plaza Los Angeles - Commerce Casino, an IHG Hotel offers 194 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Meridian Day Spa - Currently closed has 5 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a spa tub and a steam room.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • 3 restaurants and 1 coffee shop/café
  • 2 bars/lounges
  • Room service available

Things to do

  • 24-hour fitness center
  • Full-service spa

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference space (21954 square feet)
  • Meeting rooms - 5

Outdoors

  • Terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Casino
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer

Entertainment

  • 32-inch flat-screen TV
  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
An adult age 18 or older must assume all liability for the booking.

Renovations and closures

The following facilities or services will be unavailable from October 7 2021 to December 31 2021 (dates subject to change):
  • Breakfast
  • Dining venue(s)
  • Swimming pool
The following facilities are closed on Sunday, Monday, Tuesday, Friday, and Saturday:
  • Bar/lounge
  • Full-service spa
  • Outdoor pool
  • Restaurant
The following facilities are closed on Wednesday and Thursday:
  • Full-service spa
  • Outdoor pool
  • Restaurant
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs (infant beds)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Commerce Casino Crowne Plaza Hotel
Commerce Casino Los Angeles
Crowne Plaza Hotel Commerce Casino
Crowne Plaza Hotel Commerce Casino Los Angeles
Crowne Plaza Hotel Los Angeles Commerce Casino
Crowne Plaza Los Angeles Commerce Casino
Los Angeles Commerce Casino
Crowne Plaza Hotel Los Angeles Commerce Casino
Crowne Plaza Hotel Los Angeles Commerce Casino an IHG Hotel
Crowne Plaza Los Angeles - Commerce Casino, an IHG Hotel Hotel

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 347 out of 926 reviews
5 - Excellent 37%
Rating 4 - Good. 275 out of 926 reviews
4 - Good 30%
Rating 3 - Okay. 135 out of 926 reviews
3 - Okay 15%
Rating 2 - Poor. 80 out of 926 reviews
2 - Poor 9%
Rating 1 - Terrible. 89 out of 926 reviews
1 - Terrible 10%

4.0/5

Cleanliness

3.9/5

Staff & service

3.5/5

Amenities

3.8/5

Property conditions & facilities

2/5 Poor

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
There was no tv remote. When they did bring it, it didn’t work. The hot tub and pool were out of order. The ice machine was out of order. The shower didn’t work properly. It was really expensive and we expected more.
Stayed 2 nights in Oct 2021

1/5 Terrible

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Called staff about my checking in being late and they gave my room away. Then the staff told me to check back in, in the morning to change rooms. When I did that they told me they were sold out and they couldn’t do anything about a room change. The room was not the best. Looked like it has not had some maintenance in sometime. Heater didn’t work.
Stayed 3 nights in Oct 2021

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
It’s very clean and goof location.
Stayed 1 night in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was nice, clean room
Stayed 1 night in Oct 2021