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Commerce Casino & Hotel

Photo gallery for Commerce Casino & Hotel

Front of property
Outdoor pool
Premium bedding, in-room safe, individually furnished, desk
Premium bedding, in-room safe, individually furnished, desk
Premium bedding, in-room safe, individually furnished, desk

Overview of Commerce Casino & Hotel

VIP Access

Commerce Casino & Hotel

4.5 star property

3.6/5 Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
Map
6121 Telegraph Rd, Los Angeles, CA, 90040

Explore the area

  • Popular LocationCommerce Casino2 min walk
  • Popular LocationCitadel Outlets13 min walk
  • Popular LocationThe Bicycle Casino6 min drive
  • AirportLos Angeles, CA (LAX-Los Angeles Intl.)44 min drive

Room options

About this area

Los Angeles

Near a train station, Commerce Casino & Hotel is in Commerce, a neighborhood in Los Angeles with good shopping. Central Avenue and Pico House are local landmarks, and the area's natural beauty can be seen at Pershing Square and Grand Hope Park. Looking to enjoy an event or a game? See what's going on at Dodger Stadium or Crypto.com Arena.

What's nearby

  • Commerce Casino - 2 min walk
  • Citadel Outlets - 13 min walk
  • The Bicycle Casino - 6 min drive
  • Whittier Narrows Recreation Area - 12 min drive
  • California State University-Los Angeles - 14 min drive

Getting around

  • Commerce Station - 3 min drive
  • Maravilla Station - 4 min drive
  • Los Angeles Intl. (LAX) - 44 min drive

Restaurants

  • Farmer Boys - 8 min walk
  • Ruby's Diner - 19 min walk
  • Panda Express - 20 min walk
  • Carl's Jr. - 20 min walk
  • Starbucks - 20 min walk

About this property

Commerce Casino & Hotel

4.5-star luxury hotel located in Commerce
You can look forward to a casino, a terrace, and a coffee shop/cafe at Commerce Casino & Hotel. Treat yourself to a manicure/pedicure, a sports massage, or aromatherapy at Meridian Day Spa - Currently closed, the onsite spa. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature American cuisine and more. In addition to dry cleaning/laundry services and car rentals on site, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool
  • Breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Express check-out, massage treatment rooms, and a gift shop
  • A 24-hour front desk, a porter/bellhop, and luggage storage
  • Guest reviews say good things about the overall value and proximity to shopping
Room features
All 194 individually furnished rooms offer thoughtful touches such as premium bedding and laptop-friendly workspaces, as well as amenities like free WiFi and desk chairs. Guest reviews speak well of the clean, comfortable rooms at the property.
Other amenities include:
  • Bathrooms with free toiletries and hair dryers
  • 65-inch flat-screen TVs with premium channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Protective shields in place at main contact areas

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 12 per night)
  • Electric car charging station on site

Food and drink

  • To-go breakfast available for a fee daily 6:00 AM–11:00 AM: USD 6-15 for adults and USD 6-15 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Restaurants on site

  • Arena Sports Restaurant
  • Wood Dragon
  • Commerce Cafe

Things to do

  • 24-hour fitness center
  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • Computer station
  • Conference space (21954 square feet)
  • Meeting rooms - 5

Outdoors

  • Terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Casino
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 65-inch flat-screen TV
  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
An adult age 18 or older must assume all liability for the booking.

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Friday, and Saturday:
  • Bar/lounge
  • Dining venue(s)
  • Full-service spa
  • Outdoor pool
The following facilities are closed on Wednesday and Thursday:
  • Bar/lounge
  • Dining venue(s)
  • Full-service spa
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee (January 01 - December 31): USD 25 per accommodation, per night
The resort fee includes:
  • Pool access
  • Fitness center access
  • Business center/computer access
  • In-room safe
  • In-room bottled water
  • In-room coffee
  • Valet parking

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between USD 6 and USD 15 for adults, USD 6 and USD 15 for children (approximately)
  • Uncovered self parking fee: USD 12 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Commerce Casino Crowne Plaza Hotel
Commerce Casino Los Angeles
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Crowne Plaza Hotel Los Angeles Commerce Casino an IHG Hotel

Frequently asked questions

Does Commerce Casino & Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Commerce Casino & Hotel?

As of Dec 1, 2022, prices found for a 1-night stay for 2 adults at Commerce Casino & Hotel on Dec 12, 2022 start from $109.85, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Commerce Casino & Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Commerce Casino & Hotel?

Self parking is available for USD 12 per night.

What time is check-in at Commerce Casino & Hotel?

Check-in is from 4:00 PM - midnight.

What time is check-out at Commerce Casino & Hotel?

Check-out is at 11:00 AM.

Where is Commerce Casino & Hotel located?

Located in Commerce, this luxury hotel is within a 15-minute walk of Commerce Casino and Citadel Outlets. The Bicycle Casino and California State University-Los Angeles are also within 6 mi (10 km). Commerce Station is 28 minutes by foot.

Can I cancel my reservation for free at Commerce Casino & Hotel and receive a full refund?

Yes, Commerce Casino & Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Commerce Casino & Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

3.6

Good

Rating 5 - Excellent. 366 out of 1002 reviews" "
" "5 - Excellent 37%
Rating 4 - Good. 234 out of 1002 reviews" "
" "4 - Good 23%
Rating 3 - Okay. 154 out of 1002 reviews" "
" "3 - Okay 15%
Rating 2 - Poor. 106 out of 1002 reviews" "
" "2 - Poor 11%
Rating 1 - Terrible. 142 out of 1002 reviews" "
" "1 - Terrible 14%

3.7/5

Cleanliness

3.7/5

Staff & service

3.4/5

Amenities

3.6/5

Property conditions & facilities

3.5/5

Eco-friendliness

4/5 Good

mark
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly

5/5 Excellent

Enrique
Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were great! Specially Alejandro at the front desk and the valet attendants.
Stayed 1 night in Nov 2022

1/5 Terrible

Andrea
Traveled with family and small children, Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Will not stay at this hotel again. The only nice person we came across was the security guard that guided us to the valet area of the hotel. The check in area is off to the side of the loudest part of the hotel. Check in staff seemed irritated we were there. Ordered room service at 7:40pm didn’t get our food until after 10pm after calling around 9pm asking for a status on our food. I was first told that there was no way I placed an order because the person that answered the phone had been there since 8pm. I told them that I placed the order before 8pm. I was put on hold for almost 5 minutes and was then told that the person that took the order never actually placed the order and just left after “writing” my order down. Check out was just as bad as check in. Staff just lets you stand there instead of saying “you guys are all set, we hope you had a great stay” nothing. I had to ask them, are we done, is anything else needed? As nice a hotel as it is, you would think there would be better service, nicer people. The people that were checking in in front of us were confused about the process and couldn’t get a straight answer out of the check in staff. Customer service for hotel guests needs to a lot of improvement.
Stayed 1 night in Nov 2022

3/5 Okay

Betta
Traveled with family
Disliked: Staff & service, amenities
The beds are very small and I have to use valet parking every single time I want to leave the hotel which isn’t bad if you had a staff that was more customer friendly because the majority of your belly styles I feel were not friendly and me feel like a bother
Stayed 2 nights in Nov 2022

1/5 Terrible

Betta
Traveled with family
Disliked: Amenities, property conditions & facilities
A double bed hard as a rock no fridge next time I will make sure before I reserve. The pictures looked better than they are
Stayed 1 night in Nov 2022

1/5 Terrible

Blanca
Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
There was a guy in the room next door that was a creep and every time my daughters would go in and out he would come out or look at them thru the peep hole when they walked by. I am sorry I really would like my money back because to this day my daughters are afraid to go out when we stay at hotels
Stayed 3 nights in Apr 2022

5/5 Excellent

Cintia
Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 2 nights in Nov 2022

3/5 Okay

Lucio
Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities