Hilton should be embarrassed.NOT a Hilton.
Posted Dec 10, 2016 on Hotels
It was ok. Not up to Hilton standards, in my opinion. I dropped something behind the bedside table and oh, lord, it was FILTHY. There was food and trash and it was disgusting. The phone didn't work, and had to be replaced. There was no room service, although there is a restaurant downstairs. Kind of shady, as in the small print it says that if you call down to order, they add a 21% gratuity, so my very blah Reuben sandwich and limp fries cost me over $20, as I did tip before I had read that. The staff wasn't very friendly, professional but cold. I had a 'view' of a bail bondsman's office. The a/c didn't work and the stopper in the tub was broken. Just not a great place for almost two hundred bucks. Reminded me of a Best Western.
Comment from Hotel Management
Dec 17, 2016 by General Manager, Hotel Management
Thank you for sharing your experience with us. Please accept our apologizes for the challenges you had during your stay. I will review everything you have mentioned with our department managers, so we can provide a better experience for our guests.