Ratings based on 1,001 Verified Reviews

4.4 out of 5
93% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted May 14, 2018
Comment from Hotel Management
May 14, 2018 by William Rabanalez, Hotel Management
Dear Guest, Thank you for taking the time to share your review, we appreciate you and hope to be able to welcome you soon. Safe Travels and Kind Regards, William Rabanalez - General Manager Elan Hotel Los Angeles.
4 out of 5
by A verified traveler

Posted May 8, 2018
Comment from Hotel Management
May 8, 2018 by Michael K, Hotel Management
Thank you for staying with us and leaving your feedback. We appreciate you for being our guests. Please visit us again next time you are in the area, safe travels.
4 out of 5
Recommended
for Everyone
by A verified traveler

A small hotel in a large city.

Posted Apr 20, 2018
Pros: It was clean, the staff were nice, the room looked good, and there was a bathrobe.
Cons: More variety of breakfast, a cheaper valet, and a wider elevator.
My girlfriend and I arrived at nine at night. We were promptly checked in and directed towards the elevator, which is ten to thirteen feet away from the desk. We took the elevator, and the only real thing I didn't like was the narrow elevator. It was being refurbished and looked bare, but there was a note in there explaining it, so that was understandable. The room was pretty and we loved there was a robe in the bathroom. We're easily amused. We slept fine and got up and left. All in all, I liked the place.
Comment from Hotel Management
Apr 21, 2018 by Michael K, Hotel Management
Hello Justin, Thank you for staying with us and sharing your feedback. My apologies for any inconvenience you had during your stay with us. We appreciate you for being our guests and we look forward to having you as our guest in the near future. Thank you again Justin and please let us know if there is anything we can do for you.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 16, 2018
Great location with easy access to West Hollywood/ Beverly Hills area. Very convenient for pickup.
Comment from Hotel Management
Apr 18, 2018 by Michael K, Hotel Management
Thank you for staying with us and sharing your feedback. We appreciate you for being our guests. Please visit us again soon next time you are in the area. We look forward to your next visit with us, safe travels.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney, Australia

Excellent value for money

Posted Apr 12, 2018
Pros: Location and staff
Cons: Na
Location: Well situated close to Hollywood and Beverley Hills as well as the Beverly Centre. Also close to bus tours.
This is a great hotel and for location and price excellent value for money. Staff were most helpful and I would definetely stay here again.
Comment from Hotel Management
Apr 14, 2018 by Michael K, Hotel Management
Hello Sean, Thank for staying with us and sharing your great feedback. We appreciate you for being our guest. Our staff work hard to ensure our guests receive Exceptional Service. Than you again Sean and please let me know if there is anything I can do for you. We look forward to your next visit here, safe travels.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to shopping

Posted Apr 10, 2018
Overall satisfactory, it’s a nice hotel in a great area at a great price.
Comment from Hotel Management
Apr 11, 2018 by Michael K, Hotel Management
Thank you for staying with us and sharing your feedback. We appreciate you for being our guests. Please visit us again soon next time you are in the area, safe travels.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Mar 27, 2018
The location is wonderful. The hotel itself is being redone, so there is some extra noise and a smaller breakfast room, but the staff is accommodating.
Comment from Hotel Management
Mar 27, 2018 by Michael K, Hotel Management
Thank you for staying with us and we appreciate you for being our guests. We are in the mist of finishing our renovation and we apologize for any inconvenience you had during your stay here with us. Please let us know if there is anything we can do for you. We look forward to your next visit with us.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel for the price

Posted Feb 26, 2018
Nice clean hotel. Great location. The only complaint is the walls are not insulated too well and we heard people talking in the next room and hallway quite a bit.
Comment from Hotel Management
Mar 1, 2018 by Michael K, Hotel Management
Thank you for staying with us. I would like to thank you for taking the time to share your recent experience and we want to assure you that we will do our absolute best to improve our services based on your feedback. We are committed to providing an exceptional service. We appreciate you for being our guests and we would love to have you as our guest in the near future. My apologies for any inconvenience you had during your stay with us. If you plan to stay with us again I would be happy to isolate a room located in the quieter area of the hotel on a higher floor. Thank you again and please let me know if there is anything I can do for you. Thank you once again for your feedback and for staying with us.
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Great but COLD...

Posted Feb 26, 2018
Pros: Clean. Close to Cedar Sinai hospital
Cons: Thermostats in each room. It was very very cold. Front desk set the temp at 77 degree but it felt like 50
Location: Close to Cedar Sinai.
Close to Cedar Sinai. Parking $30. 1 block away there is a mall where you may be able to park. Cannot control room temperature. Have to ask the front desk to adjust temperature. Still it was very very cold. Very clean. Have to take your suitcases up 3-4 steps all by your self. Cannot really park in front of the hotel.
Comment from Hotel Management
Feb 27, 2018 by Michael K, Hotel Management
Hello Tina, Thank you for staying with us. I would like to thank you for taking the time to share your recent experience and we want to assure you that we will do our absolute best to improve our services based on your feedback. We are committed to providing an exceptional service. We appreciate you for being our guests and we would love to have you as our guest in the near future. My apologies for any inconvenience you had during your stay with us. Thank you once again for your feedback and for staying with us.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 18, 2018
Front desk staff member, Michael, was gracious and helpful in recommending a restaurant. Thanks!
Comment from Hotel Management
Feb 19, 2018 by william rabanalez, Hotel Management
Dear Guest, It is truly a privilege for us, thank you for allowing us to offer our personalized hospitality, we are happy to know that our suggestions for dining were helpful. We are always here for you, thank you once again for staying at the Elan Hotel. Safe Travels and Kind Regards, William Rabanalez - General Manager