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Reviews of Embassy Suites Los Angeles - Glendale

3.5 out of 5
Embassy Suites Los Angeles - Glendale
800 N Central Ave, Glendale, CA

Reviews

8.0

Very Good

Rating 10 - Excellent. 555 out of 1157 reviews" "
Rating 8 - Good. 257 out of 1157 reviews" "
Rating 6 - Okay. 153 out of 1157 reviews" "
Rating 4 - Poor. 107 out of 1157 reviews" "
Rating 2 - Terrible. 85 out of 1157 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mike

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was able to sleep in clean and conftable bed.
Stayed 1 night in Apr 2024

6/10 Okay

Bill

Business traveler
Liked: Cleanliness, property conditions & facilities
There were many restaurants close
Stayed 1 night in Apr 2024
Response from gm on Apr 18, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Sophy

Stayed 2 nights in Apr 2024
Response from gm on Apr 16, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Oscar

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel the staff so friendly the room so clean comfortable beds the breakfast so delicious I recommend it definitely I will Coming back to this hotel
Stayed 2 nights in Apr 2024
Response from gm on Apr 15, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Maricar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from gm on Apr 15, 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Hamed

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This is a very nice side of town. Very safe feeling walking the streets at night.
Stayed 1 night in Apr 2024
Response from gm on Apr 11, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

ELVIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good, every morning free breakfast and happy hour… excellent
Stayed 6 nights in Mar 2024
Response from gm on Apr 11, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Marydelle

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quite and nice place to stay.
Stayed 2 nights in Apr 2024
Response from gm on Apr 9, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Johanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, excellent breakfast, snacks and drinks for the happy hour that could be enjoyed by the whole family o just adults. I will definitely stay again next time I visit LA.
Response from gm on Apr 9, 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Kiran

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately not happy with this embassy .. rooom was bad , beds were small and terrible. No lotion and shower was a joke.
Stayed 1 night in Apr 2024
Response from gm on Apr 8, 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Rocelia

Traveled with family and small children, Business traveler
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Very tight space needs big updates!
Stayed 1 night in Mar 2024
Response from gm on Apr 8, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Kristine

Traveled with family and small children
Liked: Staff & service, amenities
This is my second time here in the past 3 years. My kids love it because of the quality of the complimentary breakfast and how pretty the lobby is. The AC works great and it’s relatively quiet here. The rooms are big too for the price, which is great for a family of five. All of the workers here are friendly and helpful. However, I feel like the cleanliness has gone downhill a little since the first time we were here. The doors and its handles felt sticky, and the shower in the bathroom had a lot of grime on the tiles. The shower was clogged as well. The sink handle appeared broken at first but was still functional. Overall, I think the rooms need better care and maintenance, but the service is great!
Stayed 1 night in Apr 2024
Response from gm on Apr 5, 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Shelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Apr 2024
Response from gm on Apr 4, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Venkata Phani Kishore

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Breakfast
Stayed 2 nights in Mar 2024
Response from gm on Apr 2, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Saúl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevators and the pond
Stayed 1 night in Mar 2024
Response from gm on Apr 2, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Diana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for families!
Stayed 2 nights in Mar 2024
Response from gm on Apr 1, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Tim, auburn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great
Stayed 5 nights in Mar 2024
Response from gm on Apr 1, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from gm on Apr 1, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Rey

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, as expected from embassy.
Stayed 1 night in Mar 2024
Response from gm on Apr 1, 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Tracey

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2024
Response from gm on Apr 1, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Marcos

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from gm on Apr 1, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Shantaya

Stayed 2 nights in Mar 2024
Response from gm on Apr 15, 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Chashawna

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Property was not up to date, did not give discounted rate with for handicap parking which other facilities in the past have. Parking garage very narrow have you have a bigger car you have to be very careful. Beds were small and we're not comfortable. Light fixtures were old and add a date.
Stayed 2 nights in Mar 2024
Response from gm on Mar 25, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from gm on Mar 25, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Victor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is good
Stayed 2 nights in Mar 2024
Response from gm on Mar 25, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

DALEMARSHEA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall experience!
Stayed 2 nights in Mar 2024
Response from gm on Mar 22, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Chameen

Liked: Cleanliness, staff & service, property conditions & facilities
I like the setup of the room and how the bathroom was outside the room for those who are using the sleeping sofa. Only downside is the pool… too small for the amount of possible guests that want to use it. Breakfast is amazing!!! Would definitely stay again!
Stayed 3 nights in Mar 2024
Response from gm on Mar 20, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

RUBY ROSE, LAS VEGAS

Traveled with family and small children
Liked: Staff & service
Breakfast and afternoon snack was very nice. Staff are helpful and nice special mention to Philly at the front desk and Joy and Anne at the dining area. Room has a decent space, but furniture and carpet needs to be updated, as well as the bathroom tub.
Stayed 3 nights in Mar 2024
Response from gm on Mar 20, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Yunnie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Breakfast
Stayed 2 nights in Mar 2024
Response from gm on Mar 19, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Adrian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice property and good breakfast.
Stayed 3 nights in Mar 2024
Response from gm on Mar 18, 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Marja

Traveled with family
Liked: Staff & service, amenities
Room was a little outdated and run down. I took a shower at night and the faucet dripped all night. I had to close the bathroom door so that I wouldn't hear it all night! The staff was very friendly and the breakfast was great!
Stayed 2 nights in Mar 2024
Response from gm on Mar 18, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the location and the staff was friendly
Stayed 2 nights in Mar 2024
Response from gm on Mar 18, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

ali

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
hotel has a very nice and helpful staff. a lot of breakfast options. and happy hour is included, complimentary drink option are the best
Stayed 2 nights in Mar 2024
Response from gm on Mar 18, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Joshua

Stayed 1 night in Mar 2024
Response from gm on Apr 3, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Olga

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from gm on Mar 13, 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Myriam

Traveled with family
Disliked: Property conditions & facilities
Everything was outdated, old, there was a loud noise coming from old plumping from really early in the morning. The hotel was clean and the lobby is nice, the dining area was spacious. But the rooms are really old, the beds are uncomfortable and worn out. I love Embassy suites, but this hotel in particular needs to be updated.
Stayed 1 night in Mar 2024
Response from gm on Mar 11, 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Wafik Rizk

Stayed 3 nights in Mar 2024
Response from gm on Mar 27, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Nayeli

Liked: Cleanliness, staff & service
Very closely related to parks
Stayed 2 nights in Feb 2024
Response from gm on Mar 6, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome Staff. Juan C making the omelettes was amazing. Good job having amazing happy staff.
Stayed 2 nights in Mar 2024
Response from gm on Mar 5, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Nino

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply perfect))))
Stayed 2 nights in Mar 2024
Response from gm on Mar 4, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Cheyenne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from gm on Feb 28, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Bill

Stayed 3 nights in Feb 2024
Response from gm on Mar 20, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

rakel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice, the rooms are very spacious. Delicious breakfast
Stayed 2 nights in Feb 2024
Response from gm on Feb 26, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Ricky

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the breakfast and the free drinks and snacks in the evening
Stayed 3 nights in Feb 2024
Response from gm on Feb 26, 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Carmen

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The property needs updating. It was surprising that their lighting was poor and their lamps lacked usb adapters. This is a cheap and easy fix. We requested daily housekeeping service when we checked in and it was not provided. After reminding them on two separate days, it was provided late in the day. The internet was out for two days. The massage shower head was not functioning. It was replaced by a basic shower head. Not the quality property or service I expected from Embassy Suites. Really disappointing.
Stayed 4 nights in Feb 2024
Response from gm on Feb 26, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

MARCELO

Liked: Cleanliness, staff & service, property conditions & facilities
We love the staying the staff were very nice the breakfast always convenient to start the day
Stayed 2 nights in Feb 2024
Response from gm on Feb 20, 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Trinidad

Average for an Embassy Suites quality. Our room in particular in need of new carpeting. The room smells old. I’ve stayed at ES before but this one is disappointing. The breakfast is still 👍👍 staff at dining reception were pleasant and welcoming.
Response from gm on Feb 15, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from gm on Feb 15, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Kevin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Open bar, comp breakfast.
Stayed 1 night in Feb 2024
Response from gm on Feb 12, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from gm on Feb 12, 2024
Thanks for staying with us. We appreciate your feedback!