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Embassy Suites Ontario Airport

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Primary image
Indoor pool
Indoor pool
Two queens | Hypo-allergenic bedding, down comforters, minibar, in-room safe
Room, 1 King Bed | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Overview of Embassy Suites Ontario Airport

Embassy Suites Ontario Airport

3.5 star property

4.1/5 Very Good

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Pet friendly
  • Free airport shuttle
  • Air conditioning
Map
3663 E Guasti Rd, Ontario, CA, 91761

Explore the area

  • Popular LocationOntario Convention Center3 min drive
  • AirportOntario, CA (ONT-Los Angeles - Ontario Intl.)4 min drive
  • Popular LocationToyota Arena7 min drive
  • Popular LocationOntario Mills Shopping Mall7 min drive

Room options

About this area

Ontario

Embassy Suites Ontario Airport is located in Guasti, a neighborhood in Ontario, and is near the airport and near a metro station. Sierra Lakes Golf Club and Silverlakes Sports Complex are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Ontario Mills Shopping Mall and Victoria Gardens. Looking to enjoy an event or a game? See what's going on at Toyota Arena or Auto Club Speedway. Spend some time exploring the area's activities, including golfing and golf lessons.

What's nearby

  • Ontario Convention Center - 3 min drive
  • Rancho Cucamonga Epicenter - 6 min drive
  • Toyota Arena - 7 min drive
  • Ontario Mills Shopping Mall - 7 min drive
  • Victoria Gardens - 11 min drive

Getting around

  • East Ontario Station - 4 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 4 min drive

Restaurants

  • TGI Friday's - 5 min walk
  • Panda Inn - 7 min walk
  • B&F Japanese BBQ & Sushi - 15 min walk
  • El Torito - 17 min walk
  • Benihana - 19 min walk

About this property

Embassy Suites Ontario Airport

3.5-star hotel in the heart of Guasti
At Embassy Suites Ontario Airport, you can look forward to free to-go breakfast, a free roundtrip airport shuttle, and a free daily manager's reception. For some rest and relaxation, visit the hot tub. The onsite American cuisine restaurant, Chaffeys, features light fare. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and a coffee shop/cafe.
Other perks include:
  • An indoor pool
  • A free shopping center shuttle, self parking (surcharge), and a banquet hall
  • A TV in the lobby, wedding services, and an elevator
  • A gift shop, ATM/banking services, and a vending machine
  • Guest reviews say good things about the breakfast and helpful staff
Room features
All 175 individually furnished rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like separate sitting areas and separate dining areas.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, down comforters, and sofa beds
  • Bathrooms with rainfall showers and designer toiletries
  • 49-inch HDTVs with premium channels
  • Separate sitting areas, separate dining areas, and refrigerators

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global) and COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device

Safety measures

Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Uncovered self parking on site (USD 15.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options
  • Free roundtrip airport shuttle from 4:00 AM - 11:00 PM
  • Airport shuttle on request
  • Free shopping center shuttle

Food and drink

  • Free on-the-go breakfast available weekdays 6:00 AM–9:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Chaffeys
  • Chaffeys Lounge

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Spa tub

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Separate dining area
  • Snack bar/deli
  • Sofa bed

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space (5300 square feet)
  • Meeting room

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Phone accessibility kit
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down comforter
  • Free cribs/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Queen sofa bed

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • 49-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Dining room
  • Microwave
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

87% of travelers were happy with check-in
Check-in from 4 PM - 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room (up to 75 lbs)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 15.00 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Embassy Suites Hotel Ontario Airport
Embassy Suites Ontario Airport
Ontario Airport Embassy Suites
Embassy Suites Ontario-Airport Hotel Ontario
Embassy Suites Ontario Airport Hotel
Embassy Suites Ontario Hotel
Embassy Suites Ontario Ontario
Embassy Suites Ontario Airport Hotel
Embassy Suites Ontario Airport Ontario
Embassy Suites Ontario Airport Hotel Ontario

Frequently asked questions

Does Embassy Suites Ontario Airport have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Embassy Suites Ontario Airport?

As of Oct 1, 2022, prices found for a 1-night stay for 2 adults at Embassy Suites Ontario Airport on Oct 9, 2022 start from $152.01, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Embassy Suites Ontario Airport pet-friendly?

Yes, this property allows cats and dogs (limit 2 per room) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Embassy Suites Ontario Airport?

Self parking is available for USD 15.00 per day.

What time is check-in at Embassy Suites Ontario Airport?

Check-in is from 4 PM - 1:00 AM. Late check-in is available during limited hours.

What time is check-out at Embassy Suites Ontario Airport?

Check-out is at 11:00 AM.

Does Embassy Suites Ontario Airport provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 4:00 AM–11:00 PM on request.

Where is Embassy Suites Ontario Airport located?

Located in Guasti, this hotel is within 3 mi (5 km) of Toyota Arena, Ontario Mills Shopping Mall, and Ontario Convention Center. Victoria Gardens and Auto Club Speedway are also within 9 mi (15 km).

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 551 out of 1003 reviews
5 - Excellent 55%
Rating 4 - Good. 208 out of 1003 reviews
4 - Good 21%
Rating 3 - Okay. 93 out of 1003 reviews
3 - Okay 9%
Rating 2 - Poor. 74 out of 1003 reviews
2 - Poor 7%
Rating 1 - Terrible. 77 out of 1003 reviews
1 - Terrible 8%

4.2/5

Cleanliness

4.1/5

Staff & service

3.8/5

Amenities

4.2/5

Property conditions & facilities

4.0/5

Eco-friendliness

2/5 Poor

Anel
Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I think that this property was over priced. The food options were horrible. Did not have any descent food
Stayed 4 nights in Sep 2022

5/5 Excellent

Amber
Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and very nice. Service was great.
Stayed 1 night in Aug 2022

3/5 Okay

George
Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The good- The suite was large and spacious and the breakfast was decent, nice made to order omelets, the lobby was also nice. The bad- the hotel charges extra $15 for parking, so beware!!! The ugly- the hotel room was down right dirty, we found cookies piece under the bed, the bathroom was filthy, I had to personally clean my room and bathroom before I could settle in. The walls of the rooms and bathroom had brown stains on it. The standard of hygiene in this hotel is so bad that doors in the hallway are dirty. I am not sure what management is doing as the dirty doors are so obvious. My family reserved 3 rooms for five nights at this hotel, we will NOT be returning!
Stayed 5 nights in Aug 2022

5/5 Excellent

leslie
Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for the whole family. We will stay again
Stayed 1 night in Aug 2022

3/5 Okay

Maria
Traveled with partner
Liked: Cleanliness, staff & service
Ice maker didn’t work on second floor. The hotel itself was a bit hot. My key wouldn’t work so I had to go lobby with all my luggage to get card reprogrammed. Just a bit of a hassle
Stayed 1 night in Jul 2022

5/5 Excellent

Catherine
Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
All was well
Stayed 2 nights in Jul 2022

3/5 Okay

Melissa
Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
we had 3 rooms and each room had some issues that needed some repairs. room 205 the large showerhead had a dripping sound all night. The large shower head was rusty and old. and when I took my disabled Mom a shower with the small showerhead it took about 5 mins to get lightly warm and large showerhead dripped cold water. the small showerhead also had noway to hook to something. so it kept dropping and getting me soaked. Then another issued I had with room 205 plugs/outlets did not work. My Mom uses a BiPap breathing machine , so front desk couldn't help. the only outlet working was the one behind the end dresser between the beds. I was very frustrated. My Mother was very emotional and felt she was being a bother to me, because of all the things I had to try to make things better for her. Our family have been Embassy Suites biggest fans and word of mouth promoters for many years. We are all were very disappointed.
Stayed 1 night in Jul 2022

5/5 Excellent

Laura
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and room was clean
Stayed 1 night in Jul 2022