Ratings based on 242 Verified Reviews
They paid and stayed. We double-checked.
3.7 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.5 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Las Vegas
Decent price, location, & takes large pets.Posted Oct 7, 2015
Ants all over kitchen area of room. Sink dirty. TV was unplugged in back. Room by elevators have thin walls and can hear maid service banging around all morning and suitcases banging in and out of elevator all day/night. Younger male staff was pleasant and went out of way for customer while, younger female and older gentlemen staff not very friendly. I'll b back due to location and accepting pets, but ants in a second floor room was pretty nasty.
by A verified traveler from San Diego
For $180 per night the hotel was a disappointment.Posted Aug 18, 2015
The staff was pleasant, but the facilities run down, old, worn out...I did not enjoy staying there. I feel I should have paid about $89/night to stay in this run down hotel.
Comment from Hotel Management
Sep 8, 2015 by Manager, Hotel Management
I appreciate you taking the time to write a review of your experience with us. I am happy to hear your comments regarding our staff; however, I sincerely apologize that your stay was not to your expectations. In response to your feedback, I have set preventative maintenance procedures in place to prevent your experience from happening again. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.
by A verified traveler from Arroyo Grande, CA
NOT good for short family vacationPosted Aug 18, 2015
Not worth the money we saved, spend a little more to get a pool and decent continental breakfast. Also, front desk started calling ALL guests at 1:30 am to see who owned food truck taking up 3 parking spaces...my husband was awake the rest of the night....ugghhh! NOT the vacation we had in mind.
by A verified traveler from n calif
Not a good choice.Posted Aug 13, 2015
Pros: Seemed safe & relatively clean.
Cons: Clean your rooms without making people pay extra! Greet your guests! Provide something decent for breakfast-fresh pastries, cereal, bananas, bagels.
Location: Location good. Convenient to downtown & NE Los Angeles.
Staff not welcoming. Rooms not cleaned or made up unless you pay extra. Breakfast was so poor---coffee, apples & oranges, snack bars, previously frozen wet muffins (inedible). Nothing else. Very disappointed in this hotel.
Comment from Hotel Management
Aug 31, 2015 by Manager, Hotel Management
I appreciate you taking the time to write a review of your experience with us. Please know that we are sincerely sorry that we did not meet your expectations. Your comments were reviewed by the staff, and I will make sure we are clearly communicating our amenities during guest arrivals to ensure your experience is not repeated. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.
by A verified traveler from Glensale CA
No pool😩Posted Jul 30, 2015
Did not like the fact that there was no pool or lounge type area. Ran out of fresh towels but could exchange them at the front desk. Also thought that all rooms were equipped with kitchen supplies not, had to again retrieve at the front desk 😩
for Everyoneby A verified traveler from TR
VacationPosted Jul 11, 2015
Location: Very good
Everthing is fine. Location, parking and room are good. Safe, quite and comfortable
for Getaway With Friendsby Richard
Posted Jul 10, 2015 on Hotels
for Familiesby David
Posted Jul 7, 2015 on Hotels
This hotel was the bare minimum experience. Ok for one night, but just not clean enough to be comfortable. Service is mediocre.
for Familiesby A verified traveler
Hotel a 2 étoiles maximumPosted Jul 6, 2015 on Hotels
Cet hôtel est pratique pour le parking gratuit. Le ménage n'est pas passé pendant 3 nuits et pas réellement le petit déjeunér.
for Everyoneby A verified traveler
Comfortable hotelPosted Jun 30, 2015
Great hotel. Nothing special but perfect for an overnight stay. Affordable.