Ratings based on 562 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
64% of guests recommend
3.5 Room cleanliness
3.4 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from 日本

TorranceのShopping Centerに近い

Posted Aug 22, 2016
Pros: ロケーション
Cons: 部屋にドライヤーを置いてほしい。フロントに言えば貸してくれますが。
Location: Del Amo Shopping Centerにも近いので便利です。
Torrance真ん中にあり治安も良く、Del Amo Shopping Centerにも近いので便利です。
Comment from Hotel Management
Aug 24, 2016 by General Manager, Hotel Management
Thanks for being our guest and for your feedback! Every team member here at Extended Stay America Los Angeles - Torrance - Del Amo Circle works hard to deliver a great guest experience, so we are glad to know that your overall visit was pleasant. We hope you will stay with us again the next time you are in the area. Sincerely, General Manager
4 out of 5
by A verified traveler from 東京

悪く無いかな〜

Posted Aug 18, 2016
値段のわりには部屋は広い感じです。 質素ですがキッチンも装備されていて、長期滞在には良いと思います。
Comment from Hotel Management
Aug 19, 2016 by General Manager, Hotel Management
Thank you for choosing Extended Stay America Los Angeles - Torrance Del Amo Circle and sharing your experience. We're so glad you enjoyed your suite offering apartment style living with lots of room to relax, and many extras that make traveling easy. Thanks again for the great review. Please come and see us again! Sincerely, General Manager
3 out of 5
by A verified traveler from San pedro Ca

Close to a lot of restaurants and the mall

Posted Aug 18, 2016
The hotel was at a decent location , the Room was decent too . Didn't have toilet paper and there seemed to be some dried up blood on the floor which was concerning . A bit overpriced, bed wasn't comfortable at all .
Comment from Hotel Management
Aug 19, 2016 by General Manager, Hotel Management
Thank you for your stay with us. While we are glad that you liked the location of our hotel, we are sorry you encountered a cleanliness issue in your suite. We have checklists in place to inspect every suite after it has been serviced. Unfortunately, we missed something during this process, and for that, we sincerely apologize. We are also sorry that your bed did not meet your expectations. Our goal is to deliver clean and comfortable suites, and amenities for our guests to enjoy, so we hope you will give us another chance to prove that to you. Sincerely, General Manager
2 out of 5
by A verified traveler

Posted Aug 11, 2016
The room I booked was not available and I was given a worse room (but I still had to pay for the better room). Room was not clean, had not been properly vacuumed. I had to ask twice for linen. No pillows in the room. Trash in the alley for almost a day, nobody with the staff seemed to care.
Comment from Hotel Management
Aug 14, 2016 by General Manager, Hotel Management
We do regret that we were unable to accommodate your suite type request and for falling short of ensuring your complete satisfaction. Our management team will re-emphasize our high standards of cleanliness with our housekeeping staff. It's our hope that you will reconsider visiting our hotel again soon so we can provide you with an experience that meets your expectations. General Manager
3 out of 5
by A verified traveler from Vacaville, Ca

Hotel good enough to rest

Posted Aug 4, 2016
Front desk great people. Need more cleaning in rooms after previous guests have left. Clean drawers so other persons hairs are not there and need to control ants that are roaming looking for water in bath room. Just a regular place to sleep after a long day.
Comment from Hotel Management
Aug 8, 2016 by General Manager, Hotel Management
Thank you for sharing your thoughts online. We are glad you enjoyed your overall stay and that you liked our front desk staff. However, please accept our apologies for the housekeeping issues in your suite. Your comments have been shared with our housekeeping team to ensure your experience is not repeated. Thank you again for your feedback, and we hope to welcome you back soon. Sincerely, General Manager
3 out of 5
by A verified traveler

Posted Aug 1, 2016
Never will I stay here again... The price is different than quoted on Expedia. There is no continental breakfast here. Just coffee and muffins...
Comment from Hotel Management
Aug 4, 2016 by General Manager, Hotel Management
In our continuous effort to provide the best experience possible, the most important feedback comes from our guests. Thank you for sharing your comments. Although your overall visit was satisfactory, we are sorry that we did not live up to your complete fulfillment and for the inconvenience it caused. Though you stated you do not intend to return to our hotel, we extend the offer for you to come back and enjoy the positive stay experience you deserve. Sincerely, General Manager
4 out of 5
by A verified traveler from Ohio

Nice hotel Great location shopping and restaurants

Posted Jul 22, 2016
My trip brought me back to my old neighborhood. I liked the hotel especially the kitchen as i was mainly trying to cut expenses. There are many nice restaurants i have eaten at, All are good and can accommodate any budget. Hotel was comfortable, Clean and the staff was friendly. Kitchen was not stocked however any cooking utensils were brought to the room at my request. There was no daily maid service but again just ask if they're needed. Beach and Redondo beach pier is 2 miles away.
Comment from Hotel Management
Jul 22, 2016 by General Manager, Hotel Management
Thank you for being our guest and for taking the time to review your experience at Extended Stay America - Los Angeles - Torrance Del Amo Circle. We are happy that you liked our well-kept property, friendly associates and your well-equipped accommodation. It is also great to read that you were impressed with our convenient location close to the area restaurants and shopping choices which was perfect for your needs. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, General Manager
4 out of 5
by A verified traveler from Phoenix , Az

Was a nice hotel

Posted Jul 18, 2016
We enjoyed our stay but we're disappointed by breakfast ( only oatmeal and bars ) kids wanted real food ... Other then that it was great :)
Comment from Hotel Management
Jul 19, 2016 by General Manager, Hotel Management
Thank you for being our guest. We know how important it is to start your day off right with a good breakfast, so we are sorry our selections at our complimentary grab-and-go breakfast didn't live up to your expectations. We will certainly share your feedback with the appropriate team regarding food and beverage selections at our hotel. We are glad your overall stay was enjoyable, and we look forward to welcoming you back soon. Sincerely, General Manager
3 out of 5
by A verified traveler from Tokyo

ホテルと思わなければOKです。

Posted Jul 14, 2016
Pros: デルアモファッションセンター、ウォルマート、トイザラス、SEIWA(日本食のスーパー)が徒歩圏内なことと、自炊できること。自分の家のような感覚で泊まれます。日本のテレビチャンネルもあります。私がみたときは、NHKとマツコの知らない世界がやっていました。無料Wifiもあります。
Cons: コインランドリーが高いです。洗濯2ドル、乾燥2ドルはこのレベルのホテルにしては高いかと。 部屋で料理する人が多く、廊下が色んなニオイで充満しています。もう少し換気に気を遣って欲しいです。 フロントに人がいないことが多いです。従業員同士のおしゃべりで客が待たされることもざらにあります
Location: タクシーで空港から約30分、アナハイムディズニーまで約50分、サンタモニカまで約1時間くらいです。 ここに泊まる理由はデルアモファッションセンター(徒歩10分)とウォルマート(徒歩5分)に行くためです。他へのアクセスは相当悪いので、その2箇所に絞れる方には最高のロケーションです。
2回目の利用です。ここは、普通のタイプのホテルというよりは、アパートメントタイプの借り部屋です。滞在中はハウスキーピングもないしタオルも新しいのもと替えたいときはフロントに行くような感じです。なので、普通のホテルだと思って滞在するとガッカリするかもしれません。荷物を運んでくれる人もいないし、ロビーはない(入ったらすぐフロントとエレベーター)ので本当にアパートのようです。セキュリティ面では普通のホテルより不安がありますが、立地的にそこまで危険な区域ではないです。ただ女性が一人で泊まるのはお勧めしません。観光客が多く宿泊するよりは、現地の方がビジネスで使ったり、現地の若者が週末パーティーしたくて借りたりするのが多いのではないかと思います。料金の割に部屋は綺麗だし、冷蔵庫、レンジ、キッチン台、台所シンクも清潔です。バスルームは汚くはないけど微妙です。シャワーの水圧はちょっと弱いです。備え付けのドライヤーが壊れていたのでフロントで借りました。朝食は無料です。コーヒーとスナックバー、オートミール、フルーツくらいです。部屋は寝るためだけで、ホテルらしいサービスを期待しないなら本当にいいホテルだと思います。中堅クラスのホテルに泊まって中途半端なサービスや感じの悪い対応をされるくらいなら、これくらい割り切って泊まれるホテルのほうが私は好きです。そのときの部屋の準備具合によりますが、チェックインが15時で私がホテルに着いたのが12時でした。スーツケースだけ預けて買い物に出ようと思って聞いてみたら、部屋の準備が整っていればすぐチェックインしてもいいとのことでした。ルール外のことですが、このくらい柔軟な対応もしてくれます。従業員同士のおしゃべりで待たされることもありますが、ゲストに対してフレンドリーで堅苦しい対応はありません。従業員側も過剰なサービスはしません。 また、私がここを利用したのは、デルアモファッションセンター、ウォルマート、トイザラスに近いことが唯一の利用目的です。買い物してホテルまで戻る、また買い物に出るということができる距離です。夜も9時頃まで出歩けます。車がないと物が運べないことが多いアメリカで旅行者にとってこの立地は大きな利点だと思います。
Comment from Hotel Management
Jul 18, 2016 by General Manager, Hotel Management
Thank you for being our guest and for the detailed feedback. In our continuous effort to provide the best experience possible, the most important feedback comes from our guests. Our goal is to welcome every guest to a clean, comfortable, well-maintained suite, combined with excellent service. We are happy your stay was mostly positive, although we apologize you were unhappy with some aspects. While our housekeeping is done on a weekly basis to respect the privacy of our guests and offer minimal intrusion, we are always happy to provide fresh linens and whatever you need during your stay. If we did not communicate this properly at check-in, please accept our apologies. Your comments have initiated additional training for our team as we continuously improve. Thank you for being our guest, and we hope to have the opportunity to serve you again. Sincerely, General Manager
3 out of 5
by A verified traveler

Posted Jul 11, 2016
Pros: Price
Cons: Quicker service in getting kitchen stuff delivered.
Location: Did not explore
There were several weird food smells. Pot odor in the stairwell was gagging. Had a hard time with the smells.
Comment from Hotel Management
Jul 14, 2016 by General Manager, Hotel Management
We appreciate you bringing your experience to our attention. Please accept our sincere apologies for the housekeeping issues in your suite. Your comments have been shared with our housekeeping team to ensure your experience is not repeated. Please know, our housekeeping service is provided once a week for guests staying eight or more nights. For those who are staying for shorter periods of time, services are available for a minimal fee and linen exchange is available at the front desk at any time and complimentary. Thank you for being our guest, and we invite you to come back and stay with us the next time you are in our area. Sincerely, General Manager