Ratings based on 171 Verified Reviews

3.2 out of 5
63% of guests recommend
3.4 Room cleanliness
3.4 Service & staff
3.3 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from LA

Posted Jan 14, 2017
The staffs were courteous and supportive. The room was clean and the location was convenient.
Comment from Hotel Management
Jan 15, 2017 by General Manager, Hotel Management
Thank you for sharing your experience with us! We are so pleased you had a great stay at Extended Stay America - Los Angeles - Torrance Del Amo Circle. We truly appreciate your kind comments regarding our convenient location, friendly staff and comfortable suites. We look forward to welcoming you back soon! Sincerely, General Manager
2 out of 5
by A verified traveler from san jose

We had a bad experience.

Posted Dec 30, 2016
Pros: Stuff was good.
Cons: If there are some problem about my booking,Expedia should tell us in advance.
Location: There are some restaurants near hotel.
We booked 2 queen beds room. But they gave us only 1king bed room.
Comment from Hotel Management
Jan 1, 2017 by General Manager, Hotel Management
Dear Kukki, we are happy to hear our location met your travel needs. I am sorry however that the room you requested was not available at check in. We never intend to disappoint a guest and we are sorry for the inconvenience. We do hope the remainder of your stay was enjoyable and we hope to welcome you back again soon. Happy New Year! General Manager
2 out of 5
by A verified traveler

Dirty room

Posted Dec 27, 2016
Dirty room and bad service . I have been there before but this time it was a very bad room. I will never go back
Comment from Hotel Management
Dec 30, 2016 by Manager, Hotel Management
Please accept my apologies for the experience you shared in your feedback. I was disappointed to see that you felt your accommodations were not clean and our level of service was lacking. We take pride in providing a clean, fresh environment for our guests and I am sorry we overlooked something during your stay. I will discuss your feedback with my staff to ensure this does not occur in the future. I do hope you will give us another chance the next time your travels bring you our way. Sincerely, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

When I need a break

Posted Dec 5, 2016
Pros: I like the location, tucked away on a loop so there's really no traffic noise. The staff is friendly and helpful.
Location: The hotel is literally two blocks from Del Amo Mall, walking distance. There's a row of restaurants a block away.
I've stayed here a few times now, and I have always had a nice stay. When I need a break or to just escape by myself, for thinking or to relax, I book a room here. The staff is super friendly and the WiFi is free. The rooms have a kitchen! Stove, refrigerator, microwave. I always bring at minimum buttered popcorn! The cost of a room is less than you'd expect. I would suggest you, or maybe visiting friends check it out.
Comment from Hotel Management
Dec 6, 2016 by General Manager, Hotel Management
Thank you for making Extended Stay America- Los Angeles - Torrance Del Amo Circle your preferred choice for your getaways. There is no better compliment than a guest who keeps coming back time after time! We are so glad you continue to enjoy, our location, service and facilities. Thank so much for mentioning our affordable pricing and for encouraging others to choose our hotel as well. We truly appreciate your loyalty and look forward to seeing you on your next getaway. Sincerely, General Manager
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Great Time

Posted Nov 18, 2016
Great hotel, great location. Very clean, helpful staff, great quiet location!
Comment from Hotel Management
Nov 19, 2016 by General Manager, Hotel Management
Thank you for taking the time to write a review about your exceptional stay at Extended Stay America-Los Angeles - Torrance Del Amo Circle. We are thrilled you enjoyed every aspect of our hotel from our clean facilities to our accommodating service as well as to our convenient location. We appreciate you sharing your feedback and look forward to serving you again. Sincerely, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Pretty nice place to spend a weekend

Posted Nov 8, 2016
Pros: Nice room, fridge, stove, good AC/Heater. Giant bathroom loaded with towels,
Cons: Front desk staff wasn't there all the time.
Nice room, comes with stuff like a little stove and a full-sized fridge (which I didn't use at all, but it was nice to have) Only complaints I have were that one of my keycards stopped working, and I couldn't remember which one, so I had to carry both of them around. At one point I walked outside for a smoke and forgot both of my keycards, but the Housekeeping lady was kind enough to let me back in. The front desk staff is NOT there all the time, so my checkout (and the late-night keycard situation) was a bit awkward, and I only had one little bottle of shampoo for the whole weekend. I probably could've asked for another and I suspect they would've given it to me. I'm going back next year and I'll give this little place some serious consideration, even though it's not close at all to where I'll be going. Cool little place to spend a weekend.
Comment from Hotel Management
Nov 10, 2016 by General Manager, Hotel Management
Thanks so much for taking the time to review your weekend stay at Extended Stay America Los Angeles - Torrance Del Amo Circle. We're glad to know you loved your visit, especially your room and the amenities we have to offer. Thank you for being our guest. We can’t wait to welcome you back. Sincerely, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Convenient Location to other areas like the beach

Posted Oct 24, 2016
Pros: Located near Del Amo Shopping Center
Cons: No plastic bag for my used clothes
Location: Center of Torrance with lots of restaurants with all different price ranges
Comfortable bed - quiet location - major stores for shopping
Comment from Hotel Management
Oct 24, 2016 by General Manager , Hotel Management
Thanks for posting a review, so the future travelers can read about your pleasant experience at Extended Stay America - Los Angeles - Torrance Del Amo Circle. We are thrilled to read that you loved our excellent location as well as your comfortable room. We will be sure to share your feedback with our associates. Thank you for being our guest, and we look forward to your next visit. Sincerely, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Oct 18, 2016
Near to Torrance Renendo beach...Nice staff and clean hotel.
Comment from Hotel Management
Oct 19, 2016 by General Manager, Hotel Management
Thank you for choosing to stay at Extended Stay America- Los Angeles - Torrance Del Amo Circle. We are delighted to know you had an enjoyable, comfortable stay and appreciate you pointing out our convenient location close to the beach. Thank you for being our guest, we look forward to welcoming you back! Sincerely, General Manager
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Torrance

Good hotel for long term stays

Posted Oct 14, 2016
Pros: location, staff and condition plus plenty of parking
Cons: shower drains were a little slow in the morning. seems to be fine at other times of the day. very limited number of TV channels
Location: easy walk to a variety of restaurants from fast food to fine dining. also shopping from Macy's to Wal-Mart is just a few blocks away.
Hotel is very clean, in a nice area with easy walking for restaurants and shopping. The staff is outstanding. They are friendly and always helpful. It is a little more expensive than comparable local hotels but the location really makes it worthwhile.
Comment from Hotel Management
Oct 15, 2016 by General Manager , Hotel Management
Thank you for being our guest and for taking the time to review your experience at Extended Stay America - Los Angeles - Torrance Del Amo Circle. It's so nice to know you were pleased with the exceptional service from our staff and that our convenient location contributed in making your stay a great one. We enjoyed having you here with us and look forward to welcoming you back soon. Sincerely, General Manager
2 out of 5
by A verified traveler from AZ

Hotel disappointing

Posted Aug 30, 2016
Pros: Locallity
Cons: Review cleanliness before giving room to someone. Update & repair rooms (shower, etc...).
Location: Great, close to the Del Amo Fashion Center
Given a smoking room which was very dirty and had been occupied. Got another room non smoking (which should have been the first time) that had dirty floors.Rooms outdated and need repairs for the money paid.
Comment from Hotel Management
Sep 1, 2016 by General Manager, Hotel Management
Thank you for reviewing your recent stay. Please accept our apologies for the challenges at check in and for failing to maintain our high standards of cleanliness. We appreciate you letting us know how we can improve and we will do just that so your next stay with us is a much better experience. Sincerely, General Manager