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Staff is amazing everyone was so nice. The room was beautiful and both restaurants on site were delicious.
Dulce
Stayed 1 night in Feb 2024
Response from Jenny Simonson on Feb 21, 2024
Dear Dulce,Thank you very much for your wonderful review! We are thrilled to hear that you found our staff amazing and so welcoming. Our team is dedicated to delivering the highest level of service to every guest, and it's heartening to know we succeeded with you. Moreover, we're delighted that you enjoyed the beauty of your room and the culinary experiences at our on-site restaurants. Our Food & Beverage team works tirelessly to exceed expectations with their culinary creations, and it's rewarding to hear that their efforts resonated with your taste. We look forward to welcoming you back for another wonderful stay.Warm regards,Jenny SimonsonHotel Manager
Dear Erick,Thank you very much for your kind words! Our team always strives to provide the highest standard of customer service that our brand is renowned for. We look forward to welcoming you back for another wonderful experience.Warm regards, Jenny SimonsonHotel Manager
Hi Judy,Thank you so much for your kind review! Our staff are always focused on making sure each guest is treated with the Golden Rule in mind. To be kind and helpful to every guest!We look forward to welcoming you back again in the future.Warm regards,Jenny SimonsonHotel Manager
10/10 Excellent
Joseph
Traveled with partner
Dec 9, 2023
Liked: Amenities
We had a great stay and everything we ate was incredible. GF bread was unreal! Thank you
Joseph
Stayed 2 nights in Dec 2023
Response from Jenny Simonson on Dec 26, 2023
Hi Joseph,Thank you so much for your kind review! We're glad to hear that you enjoyed your stay and the food from our outlets! The bread is certainly a crowd favorite from Coin & Candor. It is incredible!We look forward to welcoming you back again in the future.Warm regards,Jenny SimonsonHotel Manager
Hi Victoria,Thank you for your lovely comment! We're thrilled to hear that you enjoyed your stay at our hotel. It's always our goal to provide a warm and welcoming atmosphere for all our guests. We look forward to having you with us again soon for another delightful experience!Warm regards,Jenny Simonson
Hi Jason,Thank you so much for your kind words about our location and staff! It's fantastic to hear that these aspects of your stay stood out to you. Our team takes great pride in providing a welcoming and professional service, so your feedback is especially appreciated. We can't wait to have the opportunity to host you again and make your next visit even more memorable!Warm regards,Jenny SimonsonHotel Manager
Immaculate , possibly the nicest Four Seasons I’t stayed in. The room was just perfect. Nothing at all wrong. I believe them when they claim the rooms are soundproof. I couldn’t hear in between rooms nor could i hear outside noise.
David
Stayed 1 night in Nov 2023
Response from Jenny Simonson on Nov 14, 2023
Hi David,I'm thrilled to hear that your stay with us was such a wonderful experience! It's fantastic that the room exceeded your expectations in every way, and it's great to know that the soundproofing truly made a difference in ensuring a peaceful and private environment. Thank you for sharing your positive experience, and we hope to welcome you back again soon!Warm regards,Jenny SimonsonHotel Manager
Dear Janis,Thank you very much for your kind review! We are glad you found everything to your liking.We look forward to welcoming you back!Warm regards,Jenny SimonsonHotel Manager
Great property and great service! The spa services were wonderful!
Anait
Stayed 1 night in Sep 2023
Response from Jenny Simonson on Sep 22, 2023
Dear Anait,Thank you very much for your kind review! We're incredibly glad you enjoyed our spa services and the property!We look forward to welcoming you back.Warm regards,Jenny SimonsonHotel Manager
Hi Emily,Thank you for your positive review! We are thrilled to hear that you enjoyed your stay and would consider returning in the future!Our team works hard to provide a memorable experience for our guests, and it's always rewarding to hear that our efforts have been successful.We look forward to the opportunity to welcome you back for another enjoyable stay.Best regards,Jenny SimonsonHotel Manager
Amazing hotel & location. Self parking was a reasonable price & only charging you once overnight letting you in & out as many times as you like, it was also a 2 min walk to the hotel not even. Very peaceful & the rooms are huge! Spa was amazing as well as the outdoor pool.
Definitely slipped from stay last year. Should any 4 or 5 star hotel have single ply toilet paper? Long delays for any service requests (help with bags, valet). Business center was single computer that was $7 for 15 minutes and $1/ page.
The rooms were so nice, lovely view, soundproof rooms and the big bathtub was a highlight! Bed was super comfy and plenty of pillows if needed. The restaurant downstairs had very good food as well. Definitely recommended!
Luxurious & impeccable in every manner. Nicest hotel I have ever stayed at. The staff is personable, helpful, and dedicated to making your stay out of this world. Absolutely loved it! Special shout-out to Martin, Mathew, & Georgie.
Grounds looked tired. Not as pristine as prior visits. Do not like the metal cans of water - we appreciate the eco-sensitivity. But the water tastes metallic. Maybe cardboard boxes? Still a loyal visitor; we will be back.
From the moment we arrived to the sad ending to our amazing stay, we were treated with the best service imaginable. Smiling and friendly faces around, the spa … everything made this special birthday celebration weekend unforgettable! Thank you 4 seasons team!
What a beautiful place! Very clean and comfortable but most impressive was the staff. Each person was excellent at their position. Really enjoyed that! The restaurant Coin and Candor was an amazing spot for breakfast! A must try!