View from property

Reviews of The Georgian Hotel

4 out of 5
The Georgian Hotel
1415 Ocean Ave, Santa Monica, CA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 66 out of 81 reviews" "
Rating 8 - Good. 5 out of 81 reviews" "
Rating 6 - Okay. 5 out of 81 reviews" "
Rating 4 - Poor. 2 out of 81 reviews" "
Rating 2 - Terrible. 3 out of 81 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Customer Service on Mar 18, 2024
Matthew, thank you for leaving us a 5 out of 5 rating! We look forward to seeing you again soon so we can share another exceptional experience with you at The Georgian Hotel!

10/10 Excellent

Kassia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every member of the Georgian team is exceptional, friendly and professional. The restaurant is superb and the bar is a must for cocktails, and coffee the morning after. It's the perfect boutique hotel experience!
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 11, 2024
Kassia, thank you for sharing your positive experience at The Georgian Hotel. We're delighted to hear that our team members contributed to your exceptional stay. Also, we're glad that you appreciated both the restaurant and our cocktail bar. We aim to provide a perfect boutique hotel experience and we're glad we succeeded with your stay. We look forward to welcoming you back soon for more memorable visits.

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Customer Service on Mar 2, 2024
David, thank you for taking the time to leave a rating following your visit. We strive to provide an exceptional experience for our guests. If there's anything we could've done to enhance your time with us, please feel free to share specific feedback. Your input is important for our improvement. We hope to have another opportunity to exceed your expectations in the future.

10/10 Excellent

Alexandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay at an elegant property. Service was top-notch. Restaurant and bar were excellent as well. Will recommend and plan to stay here in the future.
Stayed 2 nights in Feb 2024
Response from Customer Service on Feb 27, 2024
Alexandra, thank you for sharing your praise for your experience at The Georgian Hotel. We're delighted to hear that you found the property elegant, and you enjoyed our restaurant and bar. It's wonderful to know you'll be recommending us and planning to return. We eagerly anticipate welcoming you back in the future.

10/10 Excellent

Brenda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is beautifully refurbished; authentic in its style. Excellent bar area-so charming. Room is smaller but perfect for what we wanted. It was a "stay-cation" so we are very familiar with the area.
Stayed 1 night in Feb 2024
Response from Customer Service on Feb 27, 2024
Brenda, it's delightful to hear that you appreciated the restorative work and authenticity of The Georgian Hotel's style. We're proud that our bar area was to your liking, and that the room met your needs perfectly, contributing to a successful stay-cation. Your familiar and positive perspective on our hotel brings us immense joy. Here's to your next visit!

10/10 Excellent

DIMITRA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Customer Service on Feb 28, 2024
Dimitra, it's refreshing to learn about your 5-star experience at The Georgian Hotel. Your rating truly symbolizes the quality service and distinct experience we aim to provide every guest. Our team looks forward to welcoming you back in the future.

10/10 Excellent

jenna

Liked: Property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Customer Service on Feb 25, 2024
Thanks for the fantastic rating, Jenna!It's outstanding we could exceed your expectations during your stay at The Georgian Hotel. We're all looking forward to your next stay with us.

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, wonderful staff, your mileage may vary in your experience with the neighborhood.
Stayed 5 nights in Jan 2024
Response from Customer Service on Feb 4, 2024
Jonathan, thank you for your kind words about The Georgian Hotel. We're glad to hear that you appreciated our elegant property and our dedicated team members. It's also true that the experiences in the surrounding neighborhood can greatly vary. We hope to provide an inviting oasis amid the hustle and bustle. We're thrilled you enjoyed your stay and look forward to welcoming you back soon.

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Customer Service on Jan 22, 2024
Thank you for the amazing rating, Frank!We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at The Georgian Hotel soon!Thanks again for leaving your feedback!

10/10 Excellent

Frank, Pasadena

Stayed 1 night in Jan 2024
Response from Customer Service on Jan 28, 2024
Thank you for sharing, Frank!At The Georgian Hotel, we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your perfect rating with us. We look forward to sharing the same quality experience with you during your next stay with us.

10/10 Excellent

Reece

Traveled with family
Liked: Amenities, property conditions & facilities
Property and management were professionals and it’s reflected in service and aesthetics of the property. Natalie and Melinda were great, as was the rest of the staff as well!
Stayed 4 nights in Dec 2023
Response from Customer Service on Jan 13, 2024
Reece, it's wonderful to hear that you appreciated the professional service and captivating aesthetics at The Georgian Hotel. We're also thrilled that Natalie, Melinda, and other team members made your stay enjoyable. We value your feedback and look forward to your next visit.

10/10 Excellent

meixue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely Enjoy our New Year Eve Stay in this hotel . Everything is impeccable . The pajama party on the first day of 2024 is on the point . Thank you again !
Stayed 1 night in Dec 2023
Response from Customer Service on Jan 13, 2024
Meixue, we're thrilled to hear you had an exceptional New Year's Eve stay at The Georgian Hotel! It's lovely to hear that everything was impeccable and you enjoyed the pajama party. Thank you for your kind words and we hope to see you again for future celebrations!

10/10 Excellent

Jeffry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an outstanding property! This hotel is beautiful and while it's newly renovated, it still has a classic feel to it that is endearing. The staff was excellent as well and all of the facilities were top notch. I will definitely stay here again when in LA
Stayed 5 nights in Dec 2023
Response from Customer Service on Jan 13, 2024
Jeffry, it warms our hearts to hear such glowing feedback for The Georgian Hotel. We're thrilled you appreciated our harmonious blend of modern amenities and timeless charm. It's fantastic to hear that our dedicated team members and excellent facilities enhanced your stay. We can't wait for your return to our beautiful hotel on your next visit to LA.

10/10 Excellent

Peggy

Stayed 2 nights in Dec 2023
Response from Customer Service on Jan 22, 2024
Thank you for the perfect rating, Peggy!We are very pleased to hear that you had a wonderful stay at The Georgian Hotel. Providing satisfying and comfortable stays is always what we strive for. We'd love to have you back again soon!Thanks again for the feedback!

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for a week. Absolutely loved it. Great hotel, lovely staff.
Stayed 1 night in Nov 2023
Response from Customer Service on Dec 15, 2023
Paul, it's wonderful to hear that your week-long stay at The Georgian Hotel was absolutely delightful. We're thrilled to know our welcoming team members and the charm of our hotel played a part in making your visit memorable. We would be delighted to host you again on your next visit.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023
Response from Customer Service on Dec 6, 2023
Thank you for choosing The Georgian Hotel and for sharing your positive rating on Hotels.com. We are so pleased to know your stay was delightful and we appreciate your feedback. We hope to serve you again in the future.

10/10 Excellent

Brian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Customer Service on Nov 21, 2023
Brian, thanks for choosing The Georgian Hotel and giving us a perfect rating on Hotels.com. We are delighted that you enjoyed your stay and look forward to welcoming you back on your next visit!

10/10 Excellent

Bruce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very hip property and professional staff
Stayed 1 night in Nov 2023
Response from Customer Service on Nov 16, 2023
Bruce, it's delightful to hear you found The Georgian Hotel to be such a trendy place. We're thrilled our professional team members left a lasting impression on you. We appreciate your feedback and look forward to welcoming you back in the future.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Customer Service on Nov 15, 2023
Thank you for the excellent rating, David!Our goal is to go above and beyond to ensure our guests have a memorable experience at The Georgian Hotel! We look forward to hosting you again soon.

8/10 Good

Andrea

Stayed 1 night in Nov 2023
Response from Customer Service on Nov 12, 2023
Andrea, it's great to see you had a good stay at The Georgian Hotel. We're always here to provide a memorable experience and look forward to the opportunity of welcoming you back in the future.

10/10 Excellent

Mike

Traveled with partner
Terrific people
Stayed 2 nights in Nov 2023
Response from Customer Service on Nov 11, 2023
Mike, thank you for your wonderful remarks. At The Georgian Hotel, it indeed is our terrific team members who make all the difference. We are excited to pass along your kind words to the entire team. We look forward to having you with us again soon.

10/10 Excellent

Phoebe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing check in experience, champagne on arrival and friendly, attentive staff!
Stayed 1 night in Nov 2023
Response from Customer Service on Nov 10, 2023
Phoebe, it's delightful to know that your experience at The Georgian Hotel was splendid! We're elated that you found our check-in process and our welcome gesture of champagne to your liking. Additionally, it's heartwarming to see that the friendliness and attentiveness of our team members added to the positivity of your visit. We hope to see you again very soon for more unforgettable experiences.

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Customer Service on Nov 1, 2023
Aaron, thank you for choosing The Georgian Hotel. It's wonderful to know you had an exceptional stay. We're looking forward to welcoming you back on your next visit.

2/10 Terrible

Fiaz

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The lobby, dining areas, terrace and front of house staff were lovely. Behind this facade was a low budget renovation with a depressing paint job over the previous chips and flakes. Empty white walls with surface mounted sockets and trunking, very noisy aircon. Irresponsible amount of alcohol on display in the room. Small bathroom with broken showerhead. View of multi storey car park and back alley, despairing homeless people and smoking kitchen staff on breaks. Outdated and dismissive attitude to dietary requirements. Overpriced hotel on Santa Monica ocean front.
Stayed 3 nights in Oct 2023
Response from Customer Service on Oct 24, 2023
Fiaz, it's regrettable to hear your stay didn't live up to expectations. Your feedback on the aesthetic features and convenience amenities is appreciated. It's also concerning to read about your experience with room amenities and the outlook from the room. We strive to offer a relaxing environment for our guests, and we fell short of this aim. Rest assured, we’ve noted your concerns and will use them to re-evaluate and enhance our guest experience. More so, we remain committed to catering to various guest' needs and ensuring our pricing reflects the quality we aim to provide.

10/10 Excellent

April

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want to feel like you're staying in a fancy art deco house then stay here! It did not feel like a hotel at all. I loved everything about it, but mostly the bed. It was SO comfortable. I can't wait to stay again!
Stayed 4 nights in Oct 2023
Response from Customer Service on Oct 21, 2023
April, thank you for your wonderful feedback regarding The Georgian Hotel. We're thrilled to hear you appreciated our unique aesthetic and found the bed exceptionally comfortable. It's also satisfying to know that your stay at our property had a homely feel. We are eagerly looking forward to your next visit!

10/10 Excellent

amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was great. The staff was very pleasant and accommodating. The room was smaller than advertised on hotel.com, and was too small to accommodate two people. Tiffany the room manager was very understanding and was able to move us to a larger room which was very comfortable and greatly appreciated. From there the experience was excellent. (although a very minor item is the coffee machines never worked).
Stayed 3 nights in Oct 2023
Response from Front Office on Oct 17, 2023
Amy, we are so happy that you enjoyed your stay with us here at The Georgian. We hope to see you again soon.

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Renovations completed 6 months ago to Santa Monica’s oldest “high rise” hotel. They kept the old world feel to the hotel while providing top notch amenities. Great location overlooking Santa Monica beach and pier. Excellent food and bar in hotel with even more in walking distance. Ask management for an invitation tot he “speak easy”. Expensive but we loved it!
Stayed 4 nights in Oct 2023
Response from Customer Service on Oct 16, 2023
William, it's wonderful to hear how much you appreciated the unique blend of historic charm and modern amenities at The Georgian Hotel. We're also glad you enjoyed the prime location, our excellent food and bar, and nearby attractions. Your interest in the "speak easy" is noted, adding a bit more intrigue to any future visit. We truly value your feedback and look forward to welcoming you back for another exceptional stay.

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely redone after renovation
Stayed 2 nights in Oct 2023
Response from Front Office on Oct 14, 2023
George, we are so happy that you enjoyed your stay with us. We hope to see you again soon!

10/10 Excellent

Amandeep

Stayed 2 nights in Oct 2023
Response from Customer Service on Oct 14, 2023
Amandeep, it's pleasing to see your positive rating for The Georgian Hotel! We're thrilled you enjoyed your stay and are grateful for the vote of confidence. We can't wait to welcome you back for another superb experience.

10/10 Excellent

Stephen

Stayed 1 night in Oct 2023
Response from Customer Service on Nov 2, 2023
Stephen, it's outstanding to learn that you had a five-star experience at The Georgian Hotel. We trust your stay was enjoyable and look forward to welcoming you back in the future.

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing art deco appearance
The hotel’s decor is amazing. Service was top notch with great food, views and location. Couldn’t have been happier.
Stayed 2 nights in Oct 2023
Response from Customer Service on Oct 6, 2023
Kyle, we are so glad that you enjoyed our property and that you loved our service as well! We hope to see you again soon and we're glad that we could make your trip memorable.

10/10 Excellent

Cliff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Customer Service on Oct 4, 2023
Thanks for the outstanding rating, Cliff!We're delighted your time at The Georgian Hotel was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

4/10 Poor

abhinav

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Sep 2023
Response from Customer Service on Oct 4, 2023
Abhinav, thank you for taking the time to rate your experience. We're sorry to hear your stay wasn't as enjoyable as we'd hoped. We would greatly appreciate any specific feedback that could help us strive for excellence. Your input is invaluable. We hope for another opportunity to provide a top-notch experience in the future.

10/10 Excellent

STEPHANIE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Front Office on Sep 27, 2023
Stephanie, we are delighted that you enjoyed your stay at our property. We hope to see you again soon!

10/10 Excellent

Carla

Stayed 1 night in Sep 2023
Response from Customer Service on Oct 14, 2023
Carla, thank you for choosing The Georgian Hotel for your stay and for leaving a perfect score. We're glad you had a wonderful experience and hope to have you with us again soon. Safe travels!

10/10 Excellent

Sara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love The Georgian! Will definitely be back!
Stayed 2 nights in Sep 2023
Response from Customer Service on Sep 20, 2023
Sara, it's fantastic to hear you've found a fondness for The Georgian Hotel. We are already looking forward to welcoming you back. Thank you for your wonderful review.

10/10 Excellent

Anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at the Georgian Hotel, which is across the street from the beach with a beautiful view.
Stayed 1 night in Sep 2023
Response from Customer Service on Sep 11, 2023
Anne, thank you for your wonderful words about The Georgian Hotel's beachfront location and captivating views! We're delighted that your stay was top-notch, and hope to welcome you back soon for another lovely experience.

10/10 Excellent

Daniel

Stayed 2 nights in Sep 2023
Response from Customer Service on Sep 29, 2023
Thank you for the fantastic rating, Daniel!It's outstanding you had such a wonderful experience at The Georgian Hotel. We care about the satisfaction of our guests. We can't wait to see you again soon!

2/10 Terrible

Allison

Disliked: Staff & service, amenities, property conditions & facilities
Billing was a nightmare. The price was $1300 for two nights. They add $250 a night as a hold for incidentals, so if you want to have a tiny can of pringles from your mini bar, no fret because you’ve already given them $500 for two nights to make sure you don’t skip out on your pringles. They charged me $1800 on my card then another 1300 once I checked out. So for a week after I left they had $3100 tied up of my money. It took a week to return the $1800. Their restaurant prices are absolutely insane. As a woman staying there by myself I felt very unsafe walking around at night given the homeless people screaming around the hotel. So I used Postmates for two tacos from a cheap place near by which cost $48 for one person. The point is, be prepared to absolutely bleed money. This hotel and this area destroyed my bank account and given the fact I never felt safe, had multiple homeless people scream in my face, smelling pee and poop around the hotel, I wish I never booked this trip. I’ll never return to this hotel. You’re paying their insane rent, and any other city in America this would be a $100/night hotel.
Stayed 2 nights in Aug 2023
Response from Customer Service on Sep 6, 2023
Allison, we deeply regret that your stay didn't meet your expectations regarding the preliminary hold and overall value. It's standard for hotels to secure a deposit to cover for any incidentals, and we regret any miscommunication about this process. Concerning the safety issues, we assure you that guest security is paramount, and we will review the ways in which we can further improve on that front. Our pricing reflects the competitive nature of the area, and we regret if you felt it didn't represent good value for you. We will take all your comments into consideration as we continuously strive to enhance our guest's experience.

10/10 Excellent

Molly

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Front Office on Aug 24, 2023
Molly, thank you so much for the positive review. We hope to see you soon!

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Front Office on Aug 24, 2023
Michael, thank you for the positive review! We are glad that you enjoyed your stay with us.

2/10 Terrible

Steve

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite a recent renovation, the room smelt musty and damp. Staff appear unhappy, are unfriendly, and simple requests seem a little too much for them. The hotel clearly needs to rethink it's training program or hire people better suited to hospitality. The hotel is unsuitable for families and geared towards the party scene. Instead of coffee and tea making facilities in the room, there was a tray of alcohol in its place. Despite our party containing 4 people, we were only provided with enough towels for 2 and needed to request additional towels on everyday of our 4 day stay. Our experience at breakfast was very disappointing with drinks not arriving, items of food were served cold and some were missing, and finally my son found a clove of garlic in his sweet pancake stack....mmmm...delicious. Overall, a very disappointing experience.
Stayed 3 nights in Aug 2023
Response from Customer Service on Sep 6, 2023
Steve, we deeply regret to hear about your experience. It's unfortunate that you found our environment to be lacking in family-oriented facilities and our room conditions failed to meet your expectations. Also, we acknowledge your concerns related to our team members; continuous improvement of our customer service is indeed our priority. The breakfast incident you mentioned is certainly unusual and will be looked into seriously. We hope we can have another opportunity to enhance your experience in the future.

10/10 Excellent

Jessica

Stayed 1 night in Aug 2023
Response from Customer Service on Sep 6, 2023
Thanks for the perfect rating, Jessica!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at The Georgian Hotel.

8/10 Good

Tim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The architecture of the hotel is gorgeous. It felt like a Raymond Chandler novel. Overlooking the ocean and in a great walking area. It was wonderful, but could have been a bit cleaner in the bathroom and, for some reason, there was no hand soap provided.
Stayed 3 nights in Aug 2023
Response from Front Office on Aug 16, 2023
Tim, we are so happy that you enjoyed the architecture & design of our property. We are so sorry to hear that & will definitely be communicating this feedback. We hope to see you again in the future.

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Front Office on Aug 14, 2023
Stacey, Thank you for the positive review :). We are so happy that you enjoyed your stay. We hope to see you again soon.

10/10 Excellent

Robert L

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is unique and the staff were absolutely incredible. We Look forward to staying there again.
Stayed 3 nights in Aug 2023
Response from Front Office on Aug 11, 2023
Robert, we are so happy that you enjoyed your stay with us. We love that you loved our staff as well. We hope to see you again soon.

10/10 Excellent

T

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Front Office on Aug 11, 2023
T, thank you for the 10/10! We are so happy that you enjoyed your stay with us and we hope to see you again soon.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Front Office on Aug 11, 2023
Michael, Wow! Thank you for the 5/5. We hope that you enjoyed your stay with us and hopefully see you again.

10/10 Excellent

Brian Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2023
Response from Front Office on Aug 11, 2023
Brian, Thank you for the positive review and for the 5/5! :) We hope that you enjoyed your stay at The Georgian.

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The renovation of this property is outstanding! The attention to detail to recreate this beautiful building to it's former glory is impressive. The spaces to relax, the terrace for breakfast, the bar for a drink and the library room allow you to unwind even when it's going 100 miles an hour outside. The rooms are comfy and quiet and the location is second to none. If you stay any where else in Santa Monica your missing out.
Response from Front Office on Aug 11, 2023
Peter, we are so thrilled that you loved our property. Your feedback is important to us and we hopefully will get to see you in the future :).