Great for families, hard to sleep
Posted Feb 21, 2017
Look, this is a lovely place for a group of 4-6! Great rooms that are beautifully designed. Awesome breakfast. Kids loved the basketball court and pool area. Housekeeping was fast, friendly, and helpful.
The bad.... They out us on the back side. It's nice because you are close to parking. But, the train is awful for light sleeper s like myself. Sounds like a ghost!! Lets go back to check-in, we arrived after 3pm and there was 6 families ahead of us that had been waiting for over an hour. We waited about 45 mins. I asked for a room away from the train because my sleep issues, the hostess was very sarcastic and said "no", then she laughed so I thought she was joking... She put me right by the train. I had no time to argue because I was in town for an event and they made me want to long anyway. I didn't sleep at all the last night because of the train noise.
Also, they overcharged my card so much. I'm still waiting after 2 days to get back $90.
Yes, I would return because of the beautiful rooms and site... But I would be very clear about my expectations, my charges, and my room location.