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Heaven on Downtown LA

Photo gallery

Featured Image
Fridge, microwave, oven, stovetop
View from Room
Flat-screen TV
Flat-screen TV

Overview of Heaven on Downtown LA

Heaven on Downtown LA

3.5 out of 5

3.9/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Kitchen
  • Air conditioning
  • Laundry
  • Outdoor Space
  • 24/7 front desk

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant

Explore the area

  • Popular LocationStaples Center8 min walk
  • Popular LocationL.A. Live12 min walk
  • Popular LocationLos Angeles Convention Center12 min walk
  • AirportLos Angeles, CA (LAX-Los Angeles Intl.)29 min drive

Space details

2 bedrooms, 2 bathrooms, sleeps 5
973 sq ft
    1 King Bed
    1 Queen Bed and 1 Double Sofa Bed

About this property

Heaven on Downtown LA

3.5-star Los Angeles aparthotel in Downtown Los Angeles, walk to Staples Center
This aparthotel features a restaurant, a business center, and laundry facilities. WiFi in public areas is free. Other amenities include a 24-hour front desk. The apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, a flat-screen TV comes with digital channels, and guests can also appreciate conveniences like 2 bathrooms and a living room. Housekeeping is available on request.
This aparthotel offers 4 air-conditioned accommodations with coffee/tea makers and hair dryers. These individually decorated and furnished accommodations have separate living rooms and include desks. Beds feature premium bedding. Accommodations at this 3.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with premium digital channels. Housekeeping is provided on request.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
This information is provided by our partners.

Property amenities

Internet

  • Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Kitchen

  • Refrigerator
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Coffee/tea maker

Dining

  • 1 restaurant

Bedrooms

  • 1 bedroom
  • Premium bedding

Bathrooms

  • 2 bathrooms
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Living spaces

  • Living room
  • Dining room
  • Sitting area

Entertainment

  • Flat-screen TV with premium channels

Outdoor areas

  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Business center
  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Designated smoking areas

Services and conveniences

  • Housekeeping (on request)
  • Iron/ironing board
  • 24-hour front desk

Safety features

  • Carbon monoxide detector
  • Fire extinguisher

General

  • 4 rooms
  • Individually decorated
  • Individually furnished

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - 7:00 PM
Late check-in subject to availability
Late check-in fee for check-in between 7:00 PM and 5:00 AM (amount varies)
Minimum check-in age - 23

Check-out

Check-out before 11 AM

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Hotel is not responsible for loss, damage or theft of cash, jewelry or other valuables left unattended in guest rooms. Hotel is also not responsible for articles/valuables left behind by guests and found after departure of the guest.

Access methods

Staffed front desk

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cleaning fee: USD 115.00 per accommodation, per stay
  • Resort fee: 0.5 percent of room rate
The resort fee includes:
  • Internet access

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-in fee for check-in between 7:00 PM and 5:00 AM (amount varies)
  • Housekeeping fee: USD 75 per day
  • Credit card charges are subject to a surcharge of 3.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 47-1324968
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: A 3.5% transaction fee will be added to credit card payments.
Property Registration Number 0002769068-0001-8

Property is also known as

Hollywood Sunset Furnished Apartments Apartment
Sunset Furnished Apartments Apartment
Hollywood Sunset Furnished Apartments
Sunset Furnished Apartments
Sunset Furnished Apartments Sleeps 5-6 Guests Apartment
Hollywood Sunset Furnished Apartments Sleeps 5-6 Guests
Sunset Furnished Apartments Sleeps 5-6 Guests
Sunset Furnished s Sleeps 56
Heaven On La Los Angeles
Heaven on Downtown LA Aparthotel
Heaven on Downtown LA Los Angeles
Heaven on Downtown LA Aparthotel Los Angeles

About this area

Los Angeles

This aparthotel is located in Los Angeles. Microsoft Theater and Walt Disney Concert Hall are cultural highlights, and some of the area's popular attractions include Grammy Museum and California Science Center. Don't miss out on a visit to Universal Studios Hollywood.
Popular Location

What's nearby

  • Santee Alley - 7 min walk
  • Grand Hope Park - 8 min walk
  • Staples Center - 8 min walk
  • L.A. Live - 12 min walk
  • Los Angeles Convention Center - 12 min walk

Getting around

  • Los Angeles Cal State Station - 8 min drive
  • Pico Station - 10 min walk
  • Los Angeles Intl. (LAX) - 29 min drive

Restaurants

  • Birdies Donuts and Chicken — 3 min walk
  • Alma — 4 min walk
  • The Stocking Frame — 5 min walk
  • LA Chapter — 5 min walk
  • Tacos Mexico — 6 min walk

Frequently asked questions

3.9
Good
Rating 5 - Excellent. 18 out of 39 reviews
5 - Excellent 46%
Rating 4 - Good. 10 out of 39 reviews
4 - Good 26%
Rating 3 - Okay. 5 out of 39 reviews
3 - Okay 13%
Rating 2 - Poor. 3 out of 39 reviews
2 - Poor 8%
Rating 1 - Terrible. 3 out of 39 reviews
1 - Terrible 8%

4.1/5

Cleanliness

3.9/5

Staff & service

4.0/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Stayed 4 nights in Dec 2019

1/5 Terrible

Liked: Cleanliness, property conditions & facilities, room comfort
VERY NOISY - the property isn't advertised as being across the street and above an outdoor nightclub, but it is. On the first night we returned home exhausted to hear and feel the room vibrate from the club booming away across the street. It continued on throughout the night till 4am and then re-started for the cleaning up at 8am. The place is let by Pelican Residences (who aren't supposed to sub-let through Airbnb, we were asked not to enter through reception to avoid awkward questions). Pelican refused to allow us to cut short our booking without penalty. They offered to refund one of the three day booking if we left the apartment by 11am on the second day which we couldn't afford to do. Hotels.com promised to get us out of the agreement given the situation, we were on a family vacation and couldn't get any sleep. However, when Pelican refused to agree they simply gave up and offered no further help. The area is going through a massive regeneration programme so you should also be aware that the lorries rock up at 8am and throughout the day and sit below the apartment with their engines running and you have the workmen and heavy duty tools working on the sites right next to the residence. The apartment itself is spacious, clean and would have been lovely to stay in if it wasn't for the noise.
Stayed 3 nights in Jul 2019

1/5 Terrible

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The whole check in and check out seemed illegal and very unprofessional
Stayed 6 nights in Jul 2019

3/5 Okay

Liked: Staff & service
It has great potential with some TLC
There are units in different buildings as we did not have a rooftop pool as expected, nor a view or sofabed as pictured. It was a futon style. Check in and check out was easy, but we learned that the toilets were being replaced the next day starting at 8am, not ideal wanting to sleep in on vacation. You are also responsible for personal items like electronics and passports so it caused us great anxiety leaving the unit. This was beyond their control, but we were not given the opportunity to cancel or price reduction. The unit had holes in the walls behind the bedroom doors, a broken bedside table in one, and one bathroom had grime, a gross showerhead, and dirty curtain. It is important to note that the bedrooms did not have room darkening blinds. The bedrooms do not get dark due to the pool and pathway lighting on all night and one pool light shines directly on the bed in 1 room making it challenging to sleep. (Photo taken at midnight) The key/fob did not work well on the elevator and it was difficult to get to the parkade. There was a guest guidebook in the room but it lacked information on how to use the thermostat or where to find the fitness center or business center. We could not find access to either. Pelican initiated follow-up with us the 1st day and indicated they would address these things quickly but not before our departure. Hopefully, they will. A box of laundry soap would be nice, and a security latch on the front door more secure at night.
Stayed 3 nights in May 2019

4/5 Good

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Bathrooms were dirty. Sink was clogged with hair. I had to clean it myself. Even after telling the person in charge they didn’t sent anybody to clean.
Stayed 4 nights in May 2019