Didn't like the room assignment, the change wasn't what I expected.
Thought breakfast was complimentary but found out It would cost ea of my party $19.99.
The wifi connectivity was spotty @ best and a bit confusing to sign in.
Clean team / Maid walked in on us after we checked in & the cleaning person knocked on our door asking if they could clean the room while we were getting dressed to check out.
Facial expression seem like she had a attitude because we told her to clean after we check out. (It was not check out time yet)
Normal at best.
Comment from Hotel Management
Jan 9, 2017 by HILTONGCAGM, Hotel Management
Thank you for sharing your experience with us. Feedback like yours is out most powerful tool for improvement. Our guests' comfort and privacy is one of our top priorities and we extend our sincerest apologies that your stay did not meet your expectations . Please know that your experience will be shared with the appropriate departments in order to address these issues. In addition, our wireless internet is undergoing upgrades to improve service speeds and connectivity. Once again, thanking you for choosing the Hilton Glendale and we hope that you will give us another opportunity to exceed your expecatations in the future.