Better than average all purpose place
Posted Sep 9, 2016
I had no problems with this hotel. Its not something special but its perfectly fine all-around - location is good (close to the Glendale center with all the cafes, entertainment options, etc., possible to walk there for 15 min or so), staff is friendly and helpful, rooms generally are quiet (those facing Glenoak might have some noise as it is somewhat busy street, though the windows are relatively OK in blocking the sound), beds are comfortable, the rooms size is very reasonable, not small at all (I stayed in standard). Decor is basic but sufficiently comfortable. Some complained about rooms been outdated. They are a little but not too bad and overall are clean and everything is in good working condition. So overall I had a good experience, had a good rest, no problems and found the place to be comforting, convenient and pleasant, if not particularly exciting. Will stay again next time. The only part I did not like much is to be charged additionally for parking, generally I expect not to think about it - if I book a hotel I expect it to provide parking, not buying it as an extra service.
Comment from Hotel Management
Sep 12, 2016 by HILTONGCAGM, Hotel Management
Thank you for sharing your feedback with us as it is very much appreciated. We are very happy to let you know that we have started remodeling the rooms and will have great new look by the end of the year. The positive comments regarding the room, location and staff are wonderful to hear and we are glad you had a good experience. We thank you for your loyalty and we look forward to welcoming back in the future.