Posted Oct 13, 2016
Overall, I had a decent stay. Would I stay again? Most likely. However, on more than one occasion my room was serviced and the attendant did not replace my shower soap bar.
On one particular day, I had had enough of this and went down to the front desk to complain and try to get some soap. They had no soap and told me that room cleaning service would be by to drop it off....I ate dinner, and went back to my room to shower, only to discover no one had stopped by yet. I called and they apologized again....still waiting to shower....an hour later and NOTHING! Had to call again....C'mon!!! It's a bar of soap!
Had to pay for parking, which I didn't like either...Parking prices for guests are HIGH!
Comment from Hotel Management
Oct 19, 2016 by Ned, Hotel Management
We apologize we were not able to provide you with the quality of services you deserve. This is uncharacteristic of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again