Ratings based on 1,459 Verified Reviews

4.0 out of 5
78% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Mpls, MN

Very Nice Hotel!

Posted Apr 17, 2017
Location: Walking distance to the mall and many restaurants!
Hotel is very clean and staff was very friendly and helpful. Check out is at 11am but our plane wasn't leaving until 6pm, hotel staff let us keep our luggage there which we really appreciated!
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Phoenix, Arizona

Nice hotel close to a large shopping mall.

Posted Apr 17, 2017
Pros: It was clean with a very helpful staff. It was within walking distance to a large shopping area.
Cons: Shuttle service to the airport.
Location: We only had time to walk to the nearby Mall for shopping.
The Hilton was a convenient hotel for us. It is in walking distance to a large shopping mall. It was also near to a wedding that we were attending. Staff were very accommodating and friendly. Breakfast buffet was attractive and good. I was disappointed that it did not offer shuttles facilities to the closet airport for us. We hired a taxi which was expensive.
5 out of 5
Recommended
for Everyone
by A verified traveler from Corona, CA

Very Clean Hotel

Posted Apr 14, 2017
We enjoy this hotel, the Staff is very friendly and the room is clean, the hotel is in walking distance form the mall.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Apr 10, 2017
Pros: Location, very helpful staff and quick checkin and out
Cons: Cleaner rooms.
Nice hotel, friendly staff, great location close to all the best shopping.
Comment from Hotel Management
Apr 13, 2017 by Ned, Hotel Management
Dear Traveler, Thank you for the review. We continue to strive for complete guest satisfaction and we will use your comments to help bring us closer to that goal. We hope you stay with us again in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Outstanding Remodel!!

Posted Apr 3, 2017
Great, spacious and luxurious rooms. Will stay again for sure.
Comment from Hotel Management
Apr 3, 2017 by Ned, Hotel Management
Thank you for noticing the extent of our wonderful renovation. So far, our guests, such as you, really seem to be enjoying it. We look forward to having you stay with us again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Central CA

Nice hotel, good location

Posted Mar 23, 2017
Pros: Cleanliness, room comfort, bed, TV, location, and staff.
Cons: bathroom was small and parking was not cheap and was a walk to the room from the parking structure.
Location: shopping, food, and CSU Northridge
Our room was comfortable and clean but the bathroom was really small. Parking was expensive and inconvenient.
Comment from Hotel Management
Apr 3, 2017 by Ned, Hotel Management
Tony, Thank you for taking a moment to share your experience. I am pleased to hear you found so much of our hotel to your liking. We look forward to welcoming you back to our hotel in the not too distant future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location!

Posted Mar 13, 2017
If you're looking for a hotel that has a great location, this is a great find. My family and I had a wonderful experience. The hotel was within a 30 minute drive to the beach and to Six Flags Magic Mountain. There is also great shopping and restaurants near by. The only thing that I wish were different is that upon checkin we were given no welcome instructions. We were given our room keys and room number, that was it. We had to ask what floor it was on and had to figure out how to operate the elevator. We were staying on the concierge level and after standing in the elevator for a few minutes thinking it was broken we realized that the button wouldn't work without swiping our room keys first. Also the pool and gym were not available for use due to renovations which would have been nice to know a head of time. However, the hotel made arrangements for its guests to use the LA Fitness across the street which was convenient. Over all we enjoyed our stay. The staff was friendly, the facility was nice and it was in a great location. I would definitely recommend staying here.
Comment from Hotel Management
Mar 15, 2017 by Ned, Hotel Management
Thank you for taking a moment to share your experience. I am pleased to hear you found the location of the hotel to your liking. I am troubled that your arrival was not as welcoming and informative as it should have been.We look forward to welcoming you back to our hotel in the not too distant future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 8, 2017
Clean nice comfortable rooms Great beds Nice ambience in hotel Could use better or more varied toiletries Parking is expensive Overall super convenient - close to lots of shops and restaurants.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great service, good location

Posted Mar 7, 2017
Pros: Staff, cleanliness
Cons: Valet charge is a little steep ($23)
The hotel staff was incredibly accommodating due due some booking issues.
Comment from Hotel Management
Mar 7, 2017 by Ned, Hotel Management
Thank you for taking a moment to share your experience. I am pleased to hear you found our staff and guest room cleanliness to your liking. We look forward to welcoming you back to our hotel in the not too distant future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Albuquerque, NM

Newly renevated.

Posted Mar 6, 2017
The hotel was redone. It is beautiful and comfortable.
Comment from Hotel Management
Mar 7, 2017 by Ned, Hotel Management
Jon, Thank you for taking the time to rate our hotel and mentioning our wonderful renovation. We hope you stay with us again the next time your travels bring you to the Woodland Hills area.