Property entrance

Reviews of Hotel Burbank

3 out of 5
Hotel Burbank
150 E Angeleno Ave, Burbank, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 2122 out of 3750 reviews" "
Rating 8 - Good. 933 out of 3750 reviews" "
Rating 6 - Okay. 347 out of 3750 reviews" "
Rating 4 - Poor. 205 out of 3750 reviews" "
Rating 2 - Terrible. 143 out of 3750 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nedenia

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind and really easy to cooperate with.
Stayed 3 nights in Apr 2024
Response from Aaron. O on Apr 19, 2024
That's wonderful to hear! Kind and cooperative staff can make a big difference in a hotel experience. If there's anything else you'd like to share about your stay or if you have any preferences for future visits, feel free to let me know. I'm here to help!

6/10 Okay

isidro, modesto

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from Aaron. O on Apr 19, 2024
Your feedback about your recent stay is important to us, and we apologize for any inconveniences you encountered. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future

10/10 Excellent

Fernando

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 1 night in Mar 2024
Response from Aaron. O on Apr 17, 2024
I'm glad to hear that you loved your experience! If there's anything else you'd like to share or if you have any preferences for future stays, feel free to let me know. We're here to help!

10/10 Excellent

Fernando

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything is great
Stayed 1 night in Apr 2024
Response from Aaron. O on Apr 17, 2024
That's fantastic to hear! If there's anything specific you enjoyed or if you have any preferences for future stays, feel free to let us know. We're here to ensure you have a wonderful time whenever you choose to stay with us!

10/10 Excellent

Helly

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed the night with my son. Easy checkin and easy checkout. Staff was very friendly. I thought everything was clean. Will definitely stay again.
Response from Prisa Hafezi on Apr 17, 2024
Hello , thank you so much for taking the time to leave your feedback. We are ecstatic to hear that we have exceeded your expectations. We hope to see you in the near future! Have a great week!

8/10 Good

Rosendo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Aly Bubbins on Apr 18, 2024
Hi there Rosendo,Thank you for the feedback! We are glad you enjoyed your stay with us.

10/10 Excellent

Leundra

Liked: Amenities
Ok
Stayed 2 nights in Apr 2024
Response from Prisa Hafezi on Apr 17, 2024
Hello , thank you so much for taking the time to leave your feedback. We are ecstatic to hear that we have exceeded your expectations. We hope to see you in the near future! Have a great week!

8/10 Good

Olian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Apr 2024
Response from Prisa Hafezi on Apr 17, 2024
Hello , thank you so much for taking the time to leave your feedback. We are ecstatic to hear that we have exceeded your expectations. We hope to see you in the near future! Have a great week!

10/10 Excellent

carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel
Stayed 1 night in Apr 2024
Response from Yalitza Acosta on Apr 16, 2024
Thank you for your 5 out of 5 review! We appreciate your kind words and are thrilled that you had a great experience with us. We look forward to welcoming you back again soon!

10/10 Excellent

Melinda

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a quiet, and safe place. Staff were great. It would be nice to have more and better breakfast options since it was not included in our stay, and also guest could benefit from having someone to help out with luggage like most hotels do, but overall it was nice
Stayed 2 nights in Apr 2024
Response from Prisa Hafezi on Apr 15, 2024
Hello thank you so much for taking the time to leave your feedback. We are ecstatic to hear that we have exceeded your expectations. We hope to see you in the near future! Have a great week!

10/10 Excellent

Hilda

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean!
Stayed 4 nights in Apr 2024
Response from Aaron. O on Apr 15, 2024
That's great to hear! Cleanliness is indeed crucial for a comfortable stay. If there's anything else you'd like to share about your experience or if you have any preferences for future stays, feel free to let us know. We're here to ensure you have a great time whenever you choose to stay with us!

10/10 Excellent

Elham

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in Apr 2024
Response from Yalitza Acosta on Apr 16, 2024
Thank you for your 5 out of 5 review! We appreciate your kind words and are thrilled that you had a great experience with us. We look forward to welcoming you back again soon!

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing it was the elevator to down the lobby all the it was full and you can spent 10 to 15 minutes wait in you floor
Stayed 1 night in Apr 2024
Response from Aaron. O on Apr 15, 2024
Thank you for sharing your feedback about the elevator wait times. We apologize for any inconvenience this may have caused during your stay. Your input helps us improve our services, and we'll look into ways to address this issue to minimize wait times for our guests in the future. If there's anything else you'd like to share or if you have any other suggestions, please feel free to let us know. We appreciate your understanding and hope to welcome you back for a smoother experience next time!

10/10 Excellent

Alex

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 3 day stay at Hotel burbank was phenomenal and well for the first time traveling here. This hotel had so many places nearby easy access by walking which gave my friend and I the energy to explore Burbank and discover many attractions and places to go to. Overall, a 4 star rating is good and we hope to come back next time when we want to come visit Burbank again or visit other cities near Burbank like Glendale or Pasadena.
Stayed 3 nights in Apr 2024
Response from Aaron. O on Apr 15, 2024
It sounds like you had an amazing time exploring Burbank during your stay! We're thrilled that you found our hotel's location convenient for accessing nearby attractions and places of interest. Thank you for the 4-star rating, and we look forward to welcoming you back on your next visit to Burbank or when you explore other cities nearby. If there's anything specific you'd like to share or if you have any preferences for your next stay, feel free to let us know. We're here to ensure you have a fantastic experience every time!

10/10 Excellent

Jimmy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet with lots of food options in walkable distance.
Stayed 3 nights in Apr 2024
Response from Aaron. O on Apr 15, 2024
That sounds like a great combination for a relaxing stay! If there's anything else you enjoyed about your experience or if you have any preferences for future visits, feel free to share. We're here to ensure you have a wonderful time whenever you choose to stay with us!

8/10 Good

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. This part was previously a Holiday Inn and I think they are updating it. It was convenient to the places we visited. Hollywood Bowl,universal,Warner brothers and Hollywood itself. The bed could have been more comfortable. For the price, it’s great
Stayed 3 nights in Apr 2024
Response from Aaron. O on Apr 15, 2024
Thank you for sharing your experience! It's great to hear that you found our staff very friendly and that the location was convenient for visiting popular attractions. We appreciate your feedback about the bed comfort and are continuously working on improvements. We're glad you found the hotel to be great value overall. If there's anything else you'd like to share or if you have any preferences for future stays, feel free to let us know. We look forward to welcoming you back!

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Great parking lot. Only one elevator worked in tower C on a busy Sunday morning. Late night staff should at least look up from the desk to see who’s coming in and out. Rest of the time staff acknowledged people Going in and out.
Stayed 2 nights in Apr 2024
Response from Aaron. O on Apr 15, 2024
Thank you for sharing your feedback! We're glad you liked the hotel's location and parking lot. We apologize for the inconvenience caused by the elevator issue and the lack of acknowledgment from the late-night staff. Your comments help us improve our services, and we'll address these concerns to ensure a better experience for our guests. If there's anything else you'd like to share or if you have any other suggestions, please feel free to let us know. We appreciate your understanding and hope to welcome you back for a smoother experience next time!

10/10 Excellent

Genesis

Liked: Cleanliness, property conditions & facilities
Clean and close to everything
Stayed 2 nights in Apr 2024
Response from Aaron. O on Apr 15, 2024
That's fantastic to hear! A clean hotel in a convenient location can really enhance the overall experience. If there's anything else you'd like to share about your stay or if you have any preferences for future visits, feel free to let us know. We're here to ensure you have a great time whenever you choose to stay with us!

8/10 Good

Maria, riverside

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Prisa Hafezi on Apr 15, 2024
Hi there Maria , Thank you for your feedback! We are so glad you enjoyed your stay with us. We hope to see you again soon

10/10 Excellent

Jaime, Oakhurst

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an absolutely beautiful hotel and property. It is clean and thoroughly modern with a kind, attentive staff. It is one of the nicest hotels my husband and I have ever stayed at. Would thoroughly recommend.
Stayed 2 nights in Apr 2024
Response from Aaron. O on Apr 15, 2024
Thank you for your glowing review! We're thrilled to hear that you found our hotel and property beautiful, clean, and modern, and that our staff provided kind and attentive service. It's wonderful to know that your experience was one of the best you've had, and we sincerely appreciate your recommendation. We look forward to welcoming you and your husband back for another exceptional stay in the future!

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
No additional
Stayed 1 night in Apr 2024
Response from Yalitza Acosta on Apr 14, 2024
We're genuinely sorry to hear that your stay did not meet your expectations, and we apologize for any inconvenience you may have experienced. If there's anything specific you love about our hotel or if there's anything we can do to make your future stays even better, please let us know. We look forward to welcoming you back again soon!

6/10 Okay

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is great, and I would have given it all great reviews across the board except for the fact there were extremely loud noises throughout the night. It sounded like we were at a car racing track.
Stayed 1 night in Apr 2024
Response from Yalitza Acosta on Apr 14, 2024
I'm sorry to hear about the issues you experienced during your stay. It's important to us that our guests have a comfortable and enjoyable experience. We apologize for the noise disturbance that affected your sleep. Your feedback will be shared with our team to address these issues promptly. We appreciate your understanding and hope to have the chance to make it up to you in the future.

10/10 Excellent

Lucienne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great stay. Matthew welcomed us with warmth. Our room was clean and comfortable. The hotel is walking distance from many restaurants and shopping. It is also close to Metro and bus service. I would gladly stay here again.
Stayed 2 nights in Apr 2024
Response from Yalitza Acosta on Apr 14, 2024
We're thrilled to hear that you had a very friendly experience with Matthew at check-in! It's wonderful to know that you enjoyed your visit and found our location to be great. Thank you for sharing your positive feedback, and we look forward to welcoming you back for another enjoyable stay!

10/10 Excellent

Ellen M.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Yalitza Acosta on Apr 14, 2024
Thank you for your 5 out of 5 review! We appreciate your kind words and are thrilled that you had a great experience with us. We look forward to welcoming you back again soon!

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel but very busy
Stayed 1 night in Apr 2024
Response from Yalitza Acosta on Apr 14, 2024
Thank you for your 5 out of 5 review! We appreciate your kind words and are thrilled that you had a great experience with us. We look forward to welcoming you back again soon!

10/10 Excellent

Fernando

Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect
Stayed 1 night in Apr 2024
Response from Yalitza Acosta on Apr 14, 2024
Thank you for your 5 out of 5 review! We appreciate your kind words and are thrilled that you had a great experience with us. We look forward to welcoming you back again soon!

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Yalitza Acosta on Apr 14, 2024
Thank you for your 4 out of 5 review! We appreciate your kind words and are thrilled that you had a great experience with us. We look forward to welcoming you back again soon!

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
The room is clean..the staff I spoke to were very nice.
Stayed 1 night in Apr 2024
Response from Yalitza Acosta on Apr 14, 2024
Thank you for your 5 out of 5 review! We appreciate your kind words and are thrilled that you had a great experience with our staff and cleanliness. We look forward to welcoming you back again soon!

4/10 Poor

thomas

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Aaron. O on Apr 12, 2024
Your feedback about your recent stay is important to us, and we apologize for any inconveniences you encountered. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future

10/10 Excellent

Julia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and in a great neighborhood. Lots of dining places that are walking distance.
Stayed 2 nights in Apr 2024
Response from Aaron. O on Apr 10, 2024
That's great to hear! A nice neighborhood with plenty of dining options within walking distance can really enhance the overall experience. If there's anything else you'd like to share about your stay or if you have any preferences for future visits, feel free to let us know. We're here to ensure you have a great time whenever you choose to stay with us!

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the decor and closeness to dining options.
Stayed 1 night in Apr 2024
Response from Aaron. O on Apr 9, 2024
That's great to hear! The decor and dining options can really enhance the overall experience. If there's anything else you'd like to share about your stay or if you have any preferences for future visits, feel free to let us know. We're here to ensure you have a great time whenever you choose to stay with us!

10/10 Excellent

Esvin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Apr 2024
Response from Aaron. O on Apr 8, 2024
Thank you for your 5-star review! We appreciate your kind words and are thrilled that you had a great experience with us. We look forward to welcoming you back again soon!

10/10 Excellent

Rosalia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had a nice bar and breakfast area. There were also nice photo spots like the two chairs with the CA Dreamin’.
Stayed 1 night in Apr 2024
Response from Aaron. O on Apr 8, 2024
Thank you for your wonderful review! We're delighted that you enjoyed our hotel's bar, breakfast area, and photo spots like the CA Dreamin chairs. Your positive feedback means a lot to us, and we're thrilled that you had a great experience. We look forward to welcoming you back for another fantastic stay!

10/10 Excellent

Hebert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always like staying at this hotel.
Stayed 2 nights in Apr 2024
Response from Aaron. O on Apr 8, 2024
That's great to hear! It's wonderful to have returning guests like you who enjoy their stays with us. If there's anything specific you love about our hotel or if there's anything we can do to make your future stays even better, please let us know. We look forward to welcoming you back again soon!

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Aaron. O on Apr 9, 2024
Thank you for your 5-star review! We appreciate your kind words and are thrilled that you had a great experience with us. We look forward to welcoming you back again soon!

8/10 Good

Anjelica

Traveled with partner
It was a good price
Stayed 2 nights in Apr 2024
Response from Aaron. O on Apr 8, 2024
That's fantastic! Getting a good price for your stay adds to the overall positive experience. If there's anything else you'd like to share or if you have any preferences for future stays, feel free to let us know. We're here to ensure you have a great time whenever you choose to stay with us!

10/10 Excellent

Amber

Liked: Staff & service
Other than gnats in bathroom and one elevator down ….this was a good hotel
Stayed 3 nights in Apr 2024
Response from Aaron. O on Apr 8, 2024
Thank you for your feedback, and we apologize for the inconvenience caused by the gnats in the bathroom and the elevator issue. We appreciate your understanding and are glad to hear that despite these challenges, you still had a good experience overall. If there's anything else you'd like to share or if there's anything we can do to improve for your next visit, please let us know. We look forward to welcoming you back in the future!

10/10 Excellent

Tong

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was pleasant and love the amenities
Stayed 2 nights in Apr 2024
Response from Aaron. O on Apr 8, 2024
That's wonderful to hear! We're delighted that you had a pleasant stay and enjoyed our amenities. If there's anything else you'd like to share or if there are specific amenities you particularly loved, feel free to let us know. We look forward to having you back for another enjoyable experience!

8/10 Good

Johnny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel & staff really nice 😊
Stayed 1 night in Apr 2024
Response from Aaron. O on Apr 8, 2024
That's great to hear! We're glad you enjoyed your stay and found our hotel and staff to be nice. If there's anything else you'd like to share or if you have any preferences for future stays, feel free to let us know. We look forward to welcoming you back!

8/10 Good

Melisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Aaron. O on Apr 8, 2024
Thank you for your 4-star review! We appreciate your kind words and are thrilled that you had a great experience with us. We look forward to welcoming you back again soon!

10/10 Excellent

Michelle, Everett

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Secure parking is a big plus. Also, bar & cafe on-site is convenient. Nice big room was comfortable.
Stayed 1 night in Mar 2024
Response from Aaron. O on Apr 8, 2024
It's great to hear that you enjoyed the secure parking, on-site bar and cafe, as well as the comfortable and spacious room! If there's anything else you'd like to share about your experience or any specific aspects you appreciated, feel free to let us know. We look forward to hosting you again in the future!

10/10 Excellent

Shannon

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Aaron. O on Apr 8, 2024
Thank you for your 5-star review! We appreciate your kind words and are thrilled that you had a great experience with us. We look forward to welcoming you back again soon!

10/10 Excellent

heidi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Checking in, staff was amazing.
Stayed 1 night in Apr 2024
Response from Aaron. O on Apr 8, 2024
That's wonderful to hear! We're thrilled that you had a positive experience with our staff during check-in. If there's anything else you'd like to share or if you have any preferences for future stays, feel free to let us know. We look forward to welcoming you back!

8/10 Good

Robert

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Property is good overall, but parking is not free.
Stayed 3 nights in Apr 2024
Response from Aaron. O on Apr 8, 2024
Thank you for your feedback! We're glad to hear that you had a good overall experience at our property. We understand your concern about parking not being free, and we appreciate your input. If there's anything else you'd like to share or if you have any other suggestions for improvement, please let us know. We hope to have the opportunity to welcome you back for another enjoyable stay in the future!

8/10 Good

Diana

Traveled with family and small children
Liked: Cleanliness, staff & service
Close to universal studios, shops, and safety.
Stayed 1 night in Apr 2024
Response from Aaron. O on Apr 8, 2024
That's great to hear! Being close to Universal Studios, shops, and in a safe area adds a lot of convenience and peace of mind to your stay. If there's anything else you'd like to mention about your experience or if you have any preferences for future stays, feel free to share. We look forward to hosting you again!

10/10 Excellent

Rosalyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location-great staff
Stayed 5 nights in Mar 2024
Response from Aaron. O on Apr 8, 2024
Thank you for sharing! We're glad to hear that you found our hotel's location convenient and that you had a positive experience with our staff. If there's anything else you'd like to mention or if you have any preferences for future stays, feel free to let us know. We look forward to welcoming you back!

10/10 Excellent

Adria

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everyone is always so friendly
Stayed 4 nights in Apr 2024
Response from Aaron. O on Apr 8, 2024
That's wonderful to hear! We're thrilled that you consistently have positive interactions with our staff. If there's anything else you'd like to share or if you have any preferences for future stays, feel free to let us know. We look forward to continuing to provide you with friendly and excellent service!

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Aaron. O on Apr 8, 2024
Thank you for your 5-star review! We appreciate your kind words and are thrilled that you had a great experience with us. We look forward to welcoming you back again soon!

10/10 Excellent

Marivic

Traveled with family
Liked: Staff & service, amenities
I stayed at the hotel with my family and the experience was great. Marco at the front desk was really nice and put us in high floor as I had requested on my reservation. I also like that the pool is heated. I wish the parking was free though. Oh and their shuttles don’t go over to Universal Studios as was indicated on my app. Nice hotel overall and will be staying there again!
Stayed 2 nights in Apr 2024
Response from Aaron Orellana on Apr 5, 2024
Thank you for sharing your experience! We're glad to hear that you had a great stay with your family and that Marco at the front desk was able to accommodate your request. We appreciate your feedback about the heated pool and will take note of your parking and shuttle comments for future improvements. We look forward to welcoming you back on your next visit!

8/10 Good

Angelita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Aaron. O on Apr 8, 2024
Thank you for your 4-star review! We appreciate your kind words and are thrilled that you had a great experience with us. We look forward to welcoming you back again soon!