All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 530 out of 1004 reviews" "
10 - Excellent
530
Rating 8 - Good. 372 out of 1004 reviews" "
8 - Good
372
Rating 6 - Okay. 71 out of 1004 reviews" "
6 - Okay
71
Rating 4 - Poor. 18 out of 1004 reviews" "
4 - Poor
18
Rating 2 - Terrible. 13 out of 1004 reviews" "
2 - Terrible
13
9.2/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
6/10 Okay
Yvonne
Mar 24, 2024
Disliked: Amenities
Most of the rooms are situated along noisy PCH , combined that with noisy neighbors on both sides . Makes for a unrestful night. Will choose a better location next time.
Excellent customer service from the front desk to housekeeping and the breakfast hosts. Beautifully renovated and so comfortable. Affordable for the area and a quick drive to great restaurants, cute shops and the beach. We will be back!
The breakfast options are horrible....
- poor quality bread with poor selections
- scrambled eggs so dry they crumble to pieces on touch
- same breakfast day after day...no change ups
I stay in several hotels in the area week after week.... worst breakfast by far. Best breakfast is at Best Western hotels.
Very friendly staff. Comfortable bed and pillows and I seldom find hotel pillows compatible with my neck issues (and I couldn’t bring my own pillow this trip) so this was such a bonus! Spacious room. Very close to the marina for the music festival we are attending. We will stay here again.
I like this property as its in Walkable distance to beach.
But didnt like the vehicle sounds all night long as Our room was facing pacific coast road .
It is my regular annual hotel while in LA. I noticed a decline in quality. The noise level increases. From the street and the adjacent room.
Breakfast is great.
Great customer service when we checked in, walking distanced to the beach, nice well lit parking garage, complimentary breakfast was fantastic, clean room, and overall great! Will definitely book again when I’m in town.
Whoever checked us in was the best. He was friendly and took time to answer all of our questions and sign us up for points. The online photos don’t do this hotel justice. It’s much nicer than it looks and super clean and newly remodeled.
The hotel was nice. The free breakfast was very impressive. They don't skimp at all. The breakfast hours end at 9:30am, and they were still restocking it at 9:15am. They even clean your room every morning, which is something you don't see too often anymore. The staff was very attentive and proactive. I would highly recommend this hotel!
Jeffrey
Stayed 3 nights in Jul 2023
2/10 Terrible
Svetoslav
Traveled with family and small children
Jul 5, 2023
Disliked: Property conditions & facilities
Hotel is located on a busy street and it is only 2 levels. extremely noisy all day and night. The view was terrible and it is 2 star hotel. Had to cancel the rest of my days in that hotel and pay the fine.
a wonderful, nicely remodeled hotel. everything was squeaky clean. all the amenities are well taken care of. the breakfast has a great selection, is substantial and very tasty. ...and of course the location is hard to beat. walking distance to 2 different beaches and piers. awesome selection of nearby restaurants too. the staff is very friendly and helpful.
a great place to stay!